The Passage - Urban Retreat
Top rated by guests

8.8Excellent
(1,530 Ratings)
"Great location, very kind staff and a clean, comfortable room. Breakfast was okay,we really enjoyed our stay!"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Newly built in 2014, The Passage in Basel is a centrally located design hotel featuring a sauna, a fitness center, free WiFi access and air-conditioned rooms. The Basel SBB Train Station is 2789 feet away.
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Laundry services
Sauna
Family friendly
Ironing facilities
Safe
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.8Excellent
(1,530 Ratings)
"Great location, very kind staff and a clean, comfortable room. Breakfast was okay,we really enjoyed our stay!"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Ideal location for exploring the old city on foot , just a little tricky finding walking route from train station to hotel but Google maps was accurate and 10 minute easy walk
Rates , location
8.0 / 10.0
Great location, Staff super helpful and friendly
The hotel had an electrical issue overnight, which was very disturbing but it's no one's fault
10.0 / 10.0
Great location, very kind staff and a clean, comfortable room. Breakfast was okay,we really enjoyed our stay!
Nothing
10.0 / 10.0
Absolutely wonderful! Everything thing was thought of, they had all the amenities.
Nothing!
5.0 / 10.0
It was clean
This hotel is not near anything in Basel. There is no nearby walkable restaurant and the hotel has no restaurant they only serve breakfast if you have added it to your reservation
10.0 / 10.0
Clean, spacious, quiet, great staff, great location
9.0 / 10.0
We had a wonderful stay at this hotel. The staff were a highlight - everyone was exceptionally friendly and welcoming. They were always available and willing to assist with anything. The location is also very convenient, a short bus ride to the central station and only a short walk to the main streets of Basel. Whilst we were given free transport with the Basel pass, we found everything was within walking distance anyway. The rooms were very comfortable and well equipped. We also loved the excellent gym in the basement. Given Switzerland’s high prices, we considered this hotel to be very good value for money.
The wifi was quite patchy.
9.0 / 10.0
Excellent location. Very clean rooms and great facilities.
Not applicable.
10.0 / 10.0
Received a surprise free room upgrade to a loft, the room was amazing, with a large terrace. Bathroom was modern and spacious, with a separate shower and bathtub. Would definitely return here next time in Basel.
10.0 / 10.0
Great location. Lovely staff on the desk when we arrived, so helpful and very polite. A great and plentiful breakfast.
10.0 / 10.0
Fantastic , clean , great location and amazing welcoming staff
Nothing
10.0 / 10.0
Really modern and clean, the staff were warm and friendly and we really enjoyed the breakfast
There was nothing we disliked
9.0 / 10.0
I liked all of the aspects of the property
There wasn’t really anything I didn’t like.
10.0 / 10.0
Clean, modern, welcoming
Nothing it was exceptional
8.0 / 10.0
We had a junior suite which was very spacious. Fantastic bathroom - possibly best shower ever.
Breakfast was good and everything is spotlessly clean.
It’s a little lacking in atmosphere and soft furnishings partly because there are no dining facilities but I’d certainly recommend it to friends and especially good for business travellers.
10.0 / 10.0
Welcoming staff. Relaxed atmosphere. Quiet. Fantastic location for the centre and also the train station
Nothing
8.0 / 10.0
Very nice team who were helpful and friendly. The room was very clean and nice shower too. Close to the old town.
The breakfast was fine but didn’t have as much choice as other hotels.
10.0 / 10.0
Crisp clean rooms. Very friendly and helpful staff. Natalia was a great help. Close proximity to activities.
10.0 / 10.0
Great location. Staff very helpful. Room lovely, spacious and quiet
Nothing
9.0 / 10.0
Room was clean. Stuff was helpful. Location is 1 bus station from the Train station. The bus station is in front of the hotel. The bed was large. Upgrade to Deluxe Room for 10chf/night was nice as the room was quiet and good dimension. The shower pressure and hot water were very good. The free 1 beer for 1 night of skipping cleanup had very good taste :)
Although we asked for kettle in the room the tea mugs we had to ask separately. The minibar is very small (smaller than normal). The bathroom soap/shower gel & shampoo herbal perfume were strange. The price is quite high for the room amenities.
10.0 / 10.0
I can absolutely recommend The Passage. We were travelling with my father who has very limited mobility and everything was organised so well. Barrier-free entry and room, comfortable, clean spaces and modern design with thoughtful touches. Loved the location too. Just far enough away from the noise of the bars and restaurants that it was peaceful, while still being easy walking distance to whatever we needed. The staff were gorgeous. So friendly, helpful and kind. We would definitely go back.
10.0 / 10.0
Superb location, near to Old Town and convenient for rail station. Staff efficient and helpful. Room everything you could ask for. Breakfast excellent.
Nothing to dislike.
10.0 / 10.0
Everything, gorgeous bathroom, very friendly staff
Nothing to mention
10.0 / 10.0
Rooms are very clean and the gym offers very decent equipments. Sauna can be turned on upon request.
/
9.0 / 10.0
The location is perfect, very close to the city center and the train station. There’re triple glasses windows in the room, it’s very quiet when I stay in the room even the location is close to the center. The room is very big and clean. Besides that, the staffs in the hotel is very supportive and kind.
Nothing
10.0 / 10.0
Reception staff made us a cappuccino on arrival as we were early for check in. Staff were excellent. Young lady at reception made us a cappuccino one night when sitting at a front table. So thoughtful very friendly. Very clean room.
8.0 / 10.0
Modern motel on the edge of the old town. Comfortable bed and good facilities. Great breakfast.
Hint: avoid the walk from SBB Basel by catching Bus 30 for 1 stop. WiFi ok but unsecured.
10.0 / 10.0
Pleasant staff, beautiful room, wonderful toiletries and chocolates on the pillows :)
Everything was great, it's a pity that the hotel does not have a parking lot, but there is an underground parking lot nearby, which cost about 25 euros per night.
10.0 / 10.0
Great location, amazing staff and all the facilities you need for a stay in Basil
9.0 / 10.0
Super cozy and clean hotel with excellent facilities, very friendly and welcoming staff
Would have been more convenient with a thicker curtain at the glass wall of the bathroom
9.0 / 10.0
Great location for access to the old town. Modern and comfortable, yet unobtrusive. Helpful and friendly staff.
Very expensive breakfast.
7.0 / 10.0
Quiet at night
wifi did not work
7.0 / 10.0
The accoms is just 2 bus stops away (if I recall correctly) from Basel BB so really near to amenities. The place is clean, large shower area. Staff was great, they spoke English well and assisted me when I had some issues with my key card. Breakfast had sufficient variety though it was self service.
Well it is Switzerland, so it is expensive... For the same price elsewhere (eg Germany) you could get more things.
At night the place is quite dark, and I was there in winter so sun sets pretty early and for a first time solo visit to Basel it may be uneasy to explore at night though I found it to be safer than Frankfurt.
Overall I'm happy with my choice and would recommend if you're just staying for one night.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at The Passage - Urban Retreat. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Passage - Urban Retreat pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at The Passage - Urban Retreat?
We found 26 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, free parking, and air conditioning.
