East West Hotel Basel
Top rated by guests





8.2Excellent
(1,076 Ratings)
"Location is great.
Just about a 10 minute walk to two of the Christmas markets. The hotel is clean, in a lovely spot on the Rhine and has very friendly staff.
We would definitely recommend to friend..."
Verified guestDon't miss out! Price and availability may change
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Located in the lively center of Kleinbasel, right at the Rhine River, East-West Riverside Hotel is just a short walk across the bridge from the Old Town of Basel and a 10-minute tram ride from the Messe Basel exhibition center (line 6).
Airport transportation available
Shuttle available
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Shared living spaces
Safe
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.2Excellent
(1,076 Ratings)
"Location is great.
Just about a 10 minute walk to two of the Christmas markets. The hotel is clean, in a lovely spot on the Rhine and has very friendly staff.
We would definitely recommend to friend..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
3.0 / 10.0
The hotel is in a good location, with a public transport station a 1-minute walk away, which was the only positive aspect.
The floor in the room was squeaky when walking. The room faced the city, with cafés and clubs directly below that operated until 3:30–4:00 AM on Friday and Saturday. Noise from people standing under the windows, smoking and shouting, made sleeping impossible. There was also constant hissing noise from the heating system pipes, which could not be turned off. Overall, sleeping conditions were very poor. Breakfast was very limited, consisting of boiled eggs, a small selection of cold cuts, butter, jams, oatmeal, and granola.
9.0 / 10.0
Such a convenient location walking distance to most places.
Very Pricey
8.0 / 10.0
The location was fantastic. Walking or easy tram ride to many major sites.
Lovely 800 year old building.
Not the hotel’s fault, but we were in a city view room in the middle of Advangasse. Our room was right over the festivities and it was loud until 2:30 am. The river view rooms are fantastic!
10.0 / 10.0
Location is great.
Just about a 10 minute walk to two of the Christmas markets. The hotel is clean, in a lovely spot on the Rhine and has very friendly staff.
We would definitely recommend to friends and family. We really liked the continental breakfast.
All fresh, ample choice and tasty. Also the team were constantly tidying around the food stations. Attention to detail was excellent.
There was a third Xmas market in the same street as hotel but it wasnt an issue but you could hear noise a little even after 11pm.
My pillow wasn't to my liking but it wasnt the hotels fault and I didn't say anything. Our towels were a little thin and not very soft, but its really not something that would put me off staying again.
10.0 / 10.0
Hotel is in perfect location, very pretty, super clean and service is very friendly
10.0 / 10.0
The staff was excellent and coffee was great. Perfect location
Nothing
7.0 / 10.0
Great setting on the river.
Lovely conversion of old bedrooms.
Nothing really
8.0 / 10.0
Location - walkable to many attractions.
Difficult to drive to. No parking at premises except to unload.
7.0 / 10.0
Excellent location, beds were a little soft, good breakfast
Building works outside the hotel, but not the hotel's fault
1.0 / 10.0
Location and staff were pleasant and helpful.
OMG. Let’s say this room was the WORST of 10 hotels we stayed in for one month European visit. Thank heavens it was one night. Never wd have stayed another. Our room was next to the VERY BRIGHT elevator shaft. So bright we barely slept. Our curtains wdnt totally cover. The room also was hot as hell. Cdnt get window to shaft open. We were miserable.
7.0 / 10.0
Location, breakfast, restaurant and staff where excellent.
The bed was too soft
8.0 / 10.0
Great location. Close to river.
Bathroom new & clean.
Breakfast was sufficient.
Close to tram line.
After hours tea & coffee would be great.
9.0 / 10.0
Picturesque location, outdoor cafe overlooking the Rhine. 15-minute tram ride from the central train station. Cordial staff. Very good breakfast with selection of protien (eggs, cold cuts, cheese).
4.0 / 10.0
Location and breakfast
Very noisy outside until 5:00 am.
Disrupted our sleep
5.0 / 10.0
The location is great. Amazing to explore the city.
The rooms with “elevator view” have no natural air. And in summer they are absolutely unpleasant. I would not book them again.
10.0 / 10.0
Staff was super friendly and welcoming. The location was amazing, in combination with the 10 % discount on the Restaurant food it was a no brainer to sit down by the river side and have some good Swiss food 😋 breakfast was also delicious!
Unfortunately there’s no AC (which on a normal day is also not necessary in Switzerland) however on a 34°C day it would’ve been a plus. However there was a fan that gave a little relief 😅
7.0 / 10.0
Location
No air conditioning
1.0 / 10.0
Nothing
One of the most uncomfortable hotels I ever been
Noisy, dirty, uncomfortable
Unprofessional
Don’t go there
6.0 / 10.0
The location, accessing the hotel, staff they are all very good
The bed, pillow are the worst that I have in any hotel. Pillow is thin like a sheet, I dont understand if there is anything inside
4.0 / 10.0
Lovely if you are on the Rhine side
Asked for a room with a view.
Got a room with noise.
Noise of drunken people fighting outside our room at many times of the night .
Quite scary actually!!!!
6.0 / 10.0
Perfect location.
The hot water from the shower was not hot enough.
5.0 / 10.0
Location is perfect. Staffs were so polite and helpful.
Room is with elevator view.
No air-condition in the room and no chance to reach fresh air when you open windows.
The windows are opening to building inside.
Weak lighting in the room. Even the shower is in dark
9.0 / 10.0
Great location by the river, with a terrace for beers/dining. Easy 10 minute trip from station, by tram - stop was almost outside the hotel, just couple of minutes walk away. Good evening meal at the restaurant. Nice walk over the bridge to the old town/shopping area. The multi-coloured LED lighting in the shower was something different!
We had a room at the back (opposite side to the river), which overlooked a street with various bars opposite. Thought this might get noisy at night, but didn't really notice it.
6.0 / 10.0
Location and character
Our room was very hot. The hotel was closed when we arrived although it was 11.00 pm
8.0 / 10.0
The location of the hotel is right across the river, which was spectacular. The hotel and rooms were clean and staff friendly.
Since our room was facing the alley, at night the bar below got very busy and it got very noisy. But again we were there for one day and chose to keep the window open so didn't complain to the staff.
6.0 / 10.0
Daniel was really nice and helpful person at the reception. He answered all my questions with patience. A+ staff for the hotel!
The room was extremely small. I could not move around comfortably.
9.0 / 10.0
Great staff, went above and beyond to make our stay nice
No AC
7.0 / 10.0
The location of the hotel was great: for those who like walking all attractions are within walking distance; for all the others there's a tram and bus station right next to the hotel. The breakfasts were ok, hot drink are per request, but the staff will always ask if you want some. The room was very clean. Personally I really loved the wooden floors - it gives a nice and cozy feeling.
The provided fan was not enough to cool yourself during a very hot day. There was no kettle or refigerator in the room. We also had some issues with the shower, as the shower knob wouldn't move, but the staff took care of this.
5.0 / 10.0
The location very central
It was very noisy in the morning due to a refurbishment over the road. The staff very odd in relation to using the inside bar and wanted us to seat outside although the inside area was empty.
9.0 / 10.0
central and in easy reach of our clients
10.0 / 10.0
Hotel's personality is nice, there are many interest points to remember it. We liked also the staff, the comfortable beds, the free transport card with discounts to several museums. The vicinity of the Rhin River is definitely a plus. Thank you for all!
The shower water - was too hot, I could not turn it a litttle bit colder.
9.0 / 10.0
Great location, staff and way of storing luggage after check-out (very safe, ensuring comfort and the feeling that only the reception has access to it, which is not a standard in other hotels)
There was no kettle to make yourself tea or coffee
8.0 / 10.0
Great location and helpful staff
Signage to find the back door of the hotel
9.0 / 10.0
Quaint
wooden floors in room had some need of repair
8.0 / 10.0
Bathroom and shower were excellent. Close to lot of food, coffee, trains, buses, tourist places. Migros nearby has very good cheap, quality food for pickup, dine-in. Doner restaurants close by. Pleasant to walk around the river. Was there during Nov end and visited Christmas markets which were at a walking distance. The weather was chilly one day and warm next day. Staff was excellent. Got a Basel card which we used to travel in train and buses.
The floor in the room was squeaking very loud as you walk around. If thats fixed then the room, thou small is just enough for 2 people. Breakfast was all-right nothing great to write about.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at East West Hotel Basel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is East West Hotel Basel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at East West Hotel Basel?
We found 19 amenities for this rental. This includes airport transportation available, shuttle available, free wifi/internet, free parking, and non-smoking.
