Home2 Suites by Hilton Indianapolis - Keystone Crossing
Top rated by guests





8.7Excellent
(170 Ratings)
"Location was great with mall and lots to do in the area. The breakfast was great. Had many options to choose from so there was something everyone liked and food tasted great. Nice,clean, and quiet hot..."
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
Located next to the Fashion Mall at Keystone, Home2 Suites by Hilton Indianapolis - Keystone Crossing is located right off Interstate 465 in Indianapolis.
Free Wi-Fi is available.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Balcony/Terrace
WiFi/Internet
Shared living spaces
Laundry services
Fireplace
Outdoor Cooking
Family friendly
Smoking allowed
Accessible by lift
Key access
Key card access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.7Excellent
(170 Ratings)
"Location was great with mall and lots to do in the area. The breakfast was great. Had many options to choose from so there was something everyone liked and food tasted great. Nice,clean, and quiet hot..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
The variety at breakfast was good. The staff was nice. The location was great! We were able to get to the 49ers game easily and it was right outside the mall.
The first room that we were placed in, the TV didn’t work. We had to move to another room and we didn’t discover it until we returned from the game. We had to move at 1 in the morning. Thankfully, the staff was nice. The bathroom was tiny
8.0 / 10.0
Location
Front desk lady, could have been more pleasant
5.0 / 10.0
I thought the front desk staff seemed nice and attentive. Check in process was quick and easy. The room was a great size and I thought the setup of the kitchen area was really good.
The room itself could have been cleaner. The shower had streaks like they attempted to clean but they were not thorough in cleaning. Also, the breakfast food tasted stale on both mornings so it made breakfast unpleasant because it did not taste fresh.
10.0 / 10.0
Location was great with mall and lots to do in the area. The breakfast was great. Had many options to choose from so there was something everyone liked and food tasted great. Nice,clean, and quiet hotel. I would stay again.
Bathroom floor looked dirty but otherwise everything was great
10.0 / 10.0
Everything was excellent
Everything was excellent
10.0 / 10.0
Incredibly friendly and helpful staff, incredible amenities, great location, and best breakfast I’ve ever had at a hotel in the US.
10.0 / 10.0
Staff, accommodations, breakfast, and cleanliness were top-notch!
There really wasn't anything we didn't like. The mattress could be replaced (a small divot on one side of the mattress).
7.0 / 10.0
Not much
Poor breakfast, poor location, rooms were ideal
10.0 / 10.0
Clean and comfy
10.0 / 10.0
Breakfast was fine. Place was clean and quiet.
Nothing
10.0 / 10.0
Clean, very comfortable bed, friendly staff and easy checkout.
No complaints!
9.0 / 10.0
Everything was amazing, especially the staff. Superior customer service. I was turned off by the smell of my pillows. Otherwise excellent value and location.
The smell of my pillows.
9.0 / 10.0
i like almost every thing they offer
some rooms has dogs inside ,,carpet still smell as dogs
10.0 / 10.0
Very clean able to check in early able to select room prior to check in
Nothing
8.0 / 10.0
Location, cleanliness
Room Rate
1.0 / 10.0
Cleanliness
The manager and charged a different rate than booked
9.0 / 10.0
Location to expressway
Restaurants/ shopping nearby
Breakfast options were pretty limited
7.0 / 10.0
the elevator was horrible. only one working and it felt like it was going to break at any moment
10.0 / 10.0
Location
N/A
1.0 / 10.0
Room was clean
Ran out of breakfast. They were slow replacing. Lobby apparently closes at 11pm and I wasn’t able to sit with family for a short time. One of the elevators was broken and we had to wait forever to go up and down.
4.0 / 10.0
Had a room facing the highway, the windows have no sound insulation at all so we were unable to sleep the traffic noise was so loud.
5.0 / 10.0
Hotel was decent but elevator was broken first day but they had ot fixed . The problem was we woke up to ants over our stuff and around the room. We seen 2 or 3 when we checked in to room but thought nothing of it. Next day when we woke uo they were every where. Manager sent someone up to spray and apologized and tried to handle it but similar to breakfast they didn't have enough staff. Every where us having staff issues so I understood but wife wasn't having it.
The Ant problem was the main reason for rating and broken elevator for money spent on this room
10.0 / 10.0
Modern look and decor of room. Privacy. Parking and location. Cleanliness. Great bathroom and kitchen set up
A lot of noice in the morning from other guest. No smoking in the room. No hot tub in the room
6.0 / 10.0
brand new facility. friendly staff. great breakfast.
only 1 of 2 guest elevators were working during our stay. there was actually about a 6 hour period where no elevators worked and we had to carry our 2 year old up the the 4th floor.
10.0 / 10.0
The room was very nice and clean. The breakfast was really good with lots of options.
My total on booking.com said $525, but when I checked in, they said they could not see the price for booking.com and charged me $570 plus a $40 incident fee. So my total was $610 instead of $525. I was not happy about the almost $100 increase in price.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Home2 Suites by Hilton Indianapolis - Keystone Crossing. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Home2 Suites by Hilton Indianapolis - Keystone Crossing pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Home2 Suites by Hilton Indianapolis - Keystone Crossing?
We found 24 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and non-smoking.
