Homewood Suites by Hilton Indianapolis At The Crossing
Top rated by guests





8.2Excellent
(69 Ratings)
"Clean facility. Friendly staff."
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Located in Indianapolis, 13 miles from Lucas Oil Stadium, Homewood Suites by Hilton Indianapolis At The Crossing provides rooms with air conditioning. The property is around 14 miles from Indianapolis Motor Speedway, 6.
Business facilities
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
WiFi/Internet
Hot tub/Jacuzzi
Laundry services
Accessible Parking
Outdoor Cooking
Family friendly
Smoking allowed
Safe
Accessible by lift
Contactless check-in/out
Cleaning products
$$$$
Top rated by guests
8.2Excellent
(69 Ratings)
"Clean facility. Friendly staff."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
The rooms were clean
All the beds were u comfortable especially the let out couch. The walls are thin, I could hear everything in the other rooms. The ppl above us were very loud. Bathroom needs updating. Toilet barely flushes.
10.0 / 10.0
Clean facility. Friendly staff.
Na
1.0 / 10.0
A room was available.
the room had an extremely pungent smell of concentrated cleaning agent. I opened the windows and left for 8 hours hoping it would subside , but it did not. I had to change rooms. I saw and smelled multiple people smoking all around the property , both cigarettes and marijuana. Not exactly a pleasant environment.
The staff was about as alert and attentive as a turd.
1.0 / 10.0
Location close to shopping malls and the highway
We were there for five days, and we asked for fresh sheets and for them to make the bed for five days in a row, it was promised five times, and never done. They cleaned the room once in the five days, also I had to practically beg for that, the room was not clean at all when we arrived so we ended up cleaning at arrival ourselves. We are not diva’s by the way, you can see that our other reviews are usually really positive but being ignored and not getting a cleaning for days after arriving in an uncleaned room is nuts at this price point.
10.0 / 10.0
Customer service
Every thing was goo
4.0 / 10.0
Breakfast was very minimal however there was hot coffee
Our unit needed a new bed and had I known the bed was so uncomfortable. I would have reconsidered staying there due to the fact that My husband recently had back surgery and we were placed upstairs having to go up and down several times a day was very concerning. I’m hopeful that there is no repercussions for my husband‘s recent back surgery due to the uncomfortableness of the bed, And having to go up and down the stairs.
1.0 / 10.0
Breakfast
Everything the room had many issues and needs updating. Outside was dirty. Rude staff.
3.0 / 10.0
Well lit
Staff was ignorant lies about breakfast and very arrogant toilet was loose ran all night long. All faucets leaked towel rack broke. Very disappointed for a Hilton
10.0 / 10.0
The layout of the room is very innovative and it was spotlessly clean. The staff is delightful. Breakfast was great and really tasty with a nice variety. We'll definitely stay again
7.0 / 10.0
Size, bed, location
The sofa was dirty. Refrigerator was dirty
4.0 / 10.0
Reserved handicap room did not get a handicap room. Upon arrival key did not work in the room. Had to Traverse the property since the phones to reach the front desk didn't work in the hallway door didn't work luggage carriers didn't work poorly kept property.
8.0 / 10.0
Breakfast was good but I didn’t see the coffee so I ask the lady at the desk and she VERY RUDELY ANSWERED “it’s around the corner like the sign on the wall says” RUDE!!!!!!!
The gentleman that checked me in was amazing and very friendly. You morning lady who was there Sunday was RUDE AND UNFRIENDLY!
10.0 / 10.0
clean
nothing
10.0 / 10.0
Everything
N/A
10.0 / 10.0
Suite was top notch!! I’ve rented a whole house for a family vacation last year and can’t compare to this suite!!!
3.0 / 10.0
I love the location and the rooms use to be very nice.
It was entirely too noisey for me, there was a family acroos the hall from me who had rented two rooms and apparently were fighting and slaming doors through out the night, so I did'nt get much sleep. It was terrible , I usally don't have that problem but this was horrible.
6.0 / 10.0
It was spacious, the staff was friendly, and the bed was comfortable.
furniture in the room was broken, there hardly any hot water, the shower would not engage, and the buildings were in need of exterior repair
1.0 / 10.0
Not a damn thing was loud noise crapoy the employes ducked they hated there job .
Um meaning zero nada not a thing an nothing .
10.0 / 10.0
The dishes and eating table
No wash clothes in our room
1.0 / 10.0
lobby was very nice staff was very nice
my room was half way cleaned the bedding was not cleaned the let out couch had food and looked like mold on the couch
7.0 / 10.0
the quietness and comfort of the room overall
The bathroom was a little uncomfortable with the rust stains and such.
5.0 / 10.0
Our suite was clean as was the lobby. My group didn't eat breakfast at the hotel, but I did stop by the front desk as the breakfast was ending and the dining area was clean and neat.
Check-in and check-out were simple.
Location was within walking distance for dining options.
The suite seemed dark. There just enough lighting for the unit. I think it was noticeable in the bathroom (especially when I showered) and in the bedroom.
My boyfriend tried to use the phone in the bedroom to make a call to the front desk and there was no dial tone. I had the same issue with the other phone in the unit. I went to the front desk to place a request, which wasn't a huge issue; I was more confused about why the phones weren't working than anything.
I've stayed at other Homewood Suites and liked them so I was a little disappointed when I came here (my first pick was the downtown location, but this location made more sense for my plans.) It wasn't a bad stay, but I was a little disappointed. I haven't written off Homewood Suites all together; I just wouldn't come back to this location.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Homewood Suites by Hilton Indianapolis At The Crossing. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Homewood Suites by Hilton Indianapolis At The Crossing. Enjoy the water!
Is Homewood Suites by Hilton Indianapolis At The Crossing pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Homewood Suites by Hilton Indianapolis At The Crossing?
We found 20 amenities for this rental. This includes business facilities, free parking, air conditioning, pool, and non-smoking.
