The Westin Indianapolis
Top rated by guests





9.0Outstanding
(164 Ratings)
"Clean"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
This Indianapolis hotel is connected by a covered sky-bridge to the Circle Center Mall and Indiana Convention Center.
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
WiFi/Internet
Garden
Laundry services
Family friendly
Ironing facilities
Safe
Accessible by lift
Contactless check-in/out
Housekeeping available
Cleaning products
$$$$
Top rated by guests
9.0Outstanding
(164 Ratings)
"Clean"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Clean
Vending on floor
9.0 / 10.0
Location
Room facilities
Toiletries and coffee supply can be more generous and slippers would be useful
9.0 / 10.0
Bed and room were awesome. Heavenly beds!
Parking.....too expensive to park cars downtown, especially when paying for hotel
9.0 / 10.0
Room and Heavenly Bed was very good
Parking.....Too Expensive when you are a hotel guest
9.0 / 10.0
Great location to walk to restaurants etc
3.0 / 10.0
The room was nice and fairly spacious. there was a sofa bed as well as the king size bed.
Parking was expensive so we opted to park our car in a nearby multi-storey car park.
We had booked a two night stay with breakfast included. We arrived at the restaurant on our first morning to find that the dining room was closed off. We ordered breakfast at the counter, but were asked to sit in the snack bar area. Coffee was served in paper cups and 15 minutes later, a lady (who seemed to be a manager) appeared and promptly placed a carrier bag on our table, saying "Here is your breakfast". When we looked inside, we saw that our 'breakfast' was packed in plastic boxes with plastic cutlery. We expressed our displeasure but were told that since it was the day after Labor Day, many staff had been granted an extra day off, so the hotel was short staffed. We pointed out that we had never been told about this and did not expect to be served such a poor quality breakfast in a 4* hotel.
Subsequently, we spoke to a hotel manager. We informed him that we were unhappy with the poor standard of breakfast. Firstly, he questioned whether or not our booking entitled us to have breakfast at the hotel. I produced the e-mail from Booking.com, which clearly stated that breakfast was included in our booking. When we continued to complain about the poor breakfast, he just kept repeating "We have provided you with a breakfast". He said that he was unable to compensate us, apart from giving us reward points for the hotel chain.
7.0 / 10.0
Great location in downtown Indy, nice size rooms, on site parking is convenient, decent restaurant
Walls are paper thin. Could hear families yelling in the hall and for some reason housekeeping was loudly knocking on doors at 9am (check out is at 11), very expensive for what you are getting
10.0 / 10.0
Everything…..it was beautiful and very comfortable
The cost to park
10.0 / 10.0
Architecture building, location, employees, quiet, clean and spacious room, others.
4.0 / 10.0
The general public facilities were good.
The room was outdated and the amenities, such as coffee maker were of a very low quality, similar to motels that cost 1/3 of the price.
10.0 / 10.0
Pet Friendly and liked our room a lot.
Few small stains were on some of the towels and shower curtain.
10.0 / 10.0
Excellent
Parking cost is too high
Breakfast was cold
9.0 / 10.0
Great atmosphere
Paying extra $45 per night to park
9.0 / 10.0
Close to activities downtown
I didn’t get the best view with a room on the west side
7.0 / 10.0
It’s good, price for parking is kinda ridiculous & someone came into our room at 8am, I assume it was just the cleaning people but we had till 11 to check out.
10.0 / 10.0
nice clean property, comfy beds
parking $135 !!!
9.0 / 10.0
Location
Bathroom was awesome!!!!
Bed and view were awesome! Loved the furnishings and decor
No pool
VERY small “micro” fridge (smaller than advertised “mini” fridge)
10.0 / 10.0
The property itself was gorgeous, very close to restaurants and city life. The beds were super comfy and the rooms were clean and updated. Our kids loved how fancy they felt staying here.
Parking was a bit expensive but that’s about the only thing we can complain about
10.0 / 10.0
Very nice hotel
Beds were way to small and price was high
10.0 / 10.0
Clean. Excellent staff !
Nothing.
4.0 / 10.0
Location
Dirty linens
Staff didn’t seem to care too much about our concerns.
For $460 a night, we expected better.
9.0 / 10.0
Room was spacious, gorgeously updated, clean and so comfortable. Best room i have ever had in a hotel.
Parking. Very expensive and stressful once parked, could not use my car for in and out. It is $53 to park and hotel validation makes it $45. Add on 3 Lyft rides and it became unaffordable and will impact my future hotel choices
10.0 / 10.0
Beautiful facility, great bar and coffee shop
9.0 / 10.0
Room was GREAT! we stayed with 2 kids & it was comfortable & spacious for all 4 of us. I expected something less classy, because we got the rooms cheap but it exceeded my expectations. The restaurant downstairs was delicious as well. The shower was SO big.
We didn't have a microwave in our room but that could have only been available for bigger rooms, I didn't even look honestly. But we were thankful for comfy beds.
10.0 / 10.0
Everything was good.
They charged me twice. One with booking.com then the hotel also charged me. Had to call hotel for refund and still waiting.
6.0 / 10.0
No room service so if you get in late there is nothing to eat! Cafeteria under renovation so then nothing to buy for breakfast either!! Slow check in as well. We will choose elsewhere next time
10.0 / 10.0
Proximity to downtown. Parking garage location. Access to restaurants. Very clean and well kept.
Needs an actual restaurant inside
6.0 / 10.0
Convenient location and clean
Staff not very welcoming or friendly. But not mean just not welcoming
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at The Westin Indianapolis. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Westin Indianapolis pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at The Westin Indianapolis?
We found 21 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, free parking, and air conditioning.
