Alpha by Fassbind
Top rated by guests





8.4Excellent
(791 Ratings)
"Location, cleanliness, staff being professional"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Alpha by Fassbind features a garden, terrace, a restaurant and bar in Lausanne. This 4-star hotel offers room service, a 24-hour front desk and free WiFi.
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Bar
Balcony/Terrace
WiFi/Internet
Garden
Sauna
Electric Vehicle Charging Station
Family friendly
$$$$
Top rated by guests
8.4Excellent
(791 Ratings)
"Location, cleanliness, staff being professional"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Location, cleanliness, staff being professional
Everything worked well for me. Breakfast can be improved.
1.0 / 10.0
Good restaurant. Facilities were good.
Location of the property.
10.0 / 10.0
1) Great location near to the station and sightseeings
2) separate elevator for the high floors
3) nice view from the window
4) polite staff
10.0 / 10.0
Property well-priced, spacious and comfortable for people on a budget
Everything was ok
8.0 / 10.0
Very central and stylish
3.0 / 10.0
The location
The elevators didn’t work to go to the 8th floor, the room had a weird smell and had to leave a window open through out the night and the main entrance was close. I stayed out for like 20 min trying to get in but the QR code nor my card was working. I had to call the hotel to have someone to open the door.
10.0 / 10.0
The location and the restaurants
Everything was perfect
8.0 / 10.0
Super well located. Close to the train station and city centre. Clean and excellent value for money.
Several of the bulbs in our bedroom were dead. We only stayed one night and I suppose that if we had stayed longer and had asked for them to be fixed the hotel would have replaced them. Nonetheless it was a bit frustrating to be in a dark room as several bulbs were gone. You would expect the cleaning staff to check everything is working…the WiFi ( which is free 😁) was also very very slow!
8.0 / 10.0
Beautiful modern hotel with friendly and helpful staff
10.0 / 10.0
Clean,good service, good location
Nothing
8.0 / 10.0
Great location, friendly staff and comfortable room.
N/A
8.0 / 10.0
Location is a couple of minutes walking distance to Lausanne Train station, but it is located up in a slope. Comfortable bed, good wifi and breakfast. There is a bathtub and good water pressure.
The bath towels are aged.
8.0 / 10.0
The reception area was lookin beautiful and the staff very friendly.
The room has the toilet behind the bed, and not enclosed enough. I had to use the bathroom in the lobby.
8.0 / 10.0
Good for one night near the main train station
The lobby is charming, the room was reasonable without any special surprises
1.0 / 10.0
Left with back pains, dirty feet, angry, frustrated and amazed how out of date, rude, uneducated, barely speaking a bus stop English, the entire staff was. Zero service! I will be submitting an official complaint to the upper management after this,for the abuse and stress me and my mother at the age of 70 received. The hotel staff is self entitled, they lock the premises doors and will not serve you in the inner yard garden of the hotel, or the farther reaches of the hotel area, because and I quote "It is too cold for us to bring you your order outside". Zero effort on making the guests feel welcome, being arrogant and stressing out a 70 year old lady, because she wanted to take her glass of wine in the hotel garden and not drink it in bar area. The bartender was Joseph at Alpha hotel Lousanne Switzerland along side with his colleague Sintia. Iv had far better experiences in hostels and mountain cottages then in this joke of a hotel! For all of you that bothered reading so far, he is a short list of all the issues:
1. Burnt and warn out furniture in the hotel rooms
2. Clean up service doesn't show regularly at the start of the day( had to wait half of the day for new towels)
3. Room access plastic cards regularly deactivate ( had to reactivate it 3 out of 3 days we were there)
4. No 'one time use" hotel slippers provided ,u gotta walk bare foot in the room
5. You can't have an open tab on your hotel room reservation!
6. If you order anything you gotta pay on the spot regardless if you are still in the premises, meaning you order 3 beers, you will pay 3 times, instead of a total bill, when you leave! What a joke!
7. Staff locks the doors to the garden area of the hotel!
8. Staff won't serve you in the garden area
9. Unprofessional, lazy, slow and unhelpful staff all round!
10. Zero assistance even when asking for management on the spot, while referring to feedback/complaint cards found in your room, p.
Left with back pains, dirty feet, angry, frustrated and amazed how out of date, rude, uneducated, barely speaking a bus stop English, the entire staff was. Zero service! I will be submitting an official complaint to the upper management after this,for the abuse and stress me and my mother at the age of 70 received. The hotel staff is self entitled, they lock the premises doors and will not serve you in the inner yard garden of the hotel, or the farther reaches of the hotel area, because and I quote "It is too cold for us to bring you your order outside". Zero effort on making the guests feel welcome, being arrogant and stressing out a 70 year old lady, because she wanted to take her glass of wine in the hotel garden and not drink it in bar area. The bartender was Joseph at Alpha hotel Lousanne Switzerland along side with his colleague Sintia. Iv had far better experiences in hostels and mountain cottages then in this joke of a hotel! For all of you that bothered reading so far, he is a short list of all the issues:
1. Burnt and warn out furniture in the hotel rooms
2. Clean up service doesn't show regularly at the start of the day( had to wait half of the day for new towels)
3. Room access plastic cards regularly deactivate ( had to reactivate it 3 out of 3 days we were there)
4. No 'one time use" hotel slippers provided ,u gotta walk bare foot in the room
5. You can't have an open tab on your hotel room reservation!
6. If you order anything you gotta pay on the spot regardless if you are still in the premises, meaning you order 3 beers, you will pay 3 times, instead of a total bill, when you leave! What a joke!
7. Staff locks the doors to the garden area of the hotel!
8. Staff won't serve you in the garden area
9. Unprofessional, lazy, slow and unhelpful staff all round!
10. Zero assistance even when asking for management on the spot, while referring to feedback/complaint cards found in your room, p.
10.0 / 10.0
Location, very clean and comfortable , modern and updated rooms and facilities. Very nice and helpful staff.
10.0 / 10.0
I stayed at the Alpha Hotel for a few nights and absolutely loved it. The location is fantastic—just a short walk from the train station, making it super convenient. The lobby is functional and welcoming, a great spot to relax with your laptop or catch up with friends. The room was both stylish and comfortable, with an exceptionally cozy bed that gave me one of the best sleeps I've had in a while. The hotel is also impeccably clean. If I return to Lausanne, I’ll definitely choose to stay at the Alpha by FassBind again!
nothing
5.0 / 10.0
Location close to train station and metro
Airconditioning. Temperature was locked at 23 degrees and could not be adjusted despite the heat outside. The lowest fan setting was still high - very noisy like trying to sleep on an old jumbo jet.
4.0 / 10.0
Good location. Cleaning stuff was very kind. I liked the arrangement of the room.
Smoke-detector was plugged with tissue papers upon my arrival. My room was very noisy, next to the elevator and all strong noise coming up from the restaurant/loggia. I couldn’t rest properly. Room change would had been possible only with downgrading the type of room.
10.0 / 10.0
Alles war perfekt! Sehr umkomplizierte und nette Rezeption/Mitarbeiter, tolle Lage, grosses helles Zimmer, sehr leckeres Frühstück.
Es gab nichts zu Bemängeln, herrvoragendes Hotel.
8.0 / 10.0
L’emplacement et l’équipement. J’ai pu me faire un thé et un café le matin. C’est top.
?
10.0 / 10.0
Tout
Rien
9.0 / 10.0
- A 2 pas de la gare.
- Très bel édifice en extérieur comme intérieur
- Chambre de taille moyenne mais parfaitement amenagée
- Equipements au top
- Pas de petit-dej pour un prix entre 135-160CHF la nuit.
- Du café soluble dans les chambres. Pas le vrai standing. Une machine à café et 1 capsule offerte serait mieux
8.0 / 10.0
Chambre, literie
Chambre pas prêtes à 15h
8.0 / 10.0
J'aime bien cet hotel et ses chambres, toujours bien agréables à vivre.
Le lit est très confortable, il y a plein de lumière, la beignoire, le mini bar, de quoi se faire un café ou thé chaud, même de quoi répasser ses habits, si besoin.
Bref, je me sens toujours bien à l'Alpha.
8.0 / 10.0
Die Lage und der Stil
Nichts
8.0 / 10.0
Das Frühstück war sehr gut und der Zimmerservice war auch sehr gut.
Das Personal im Restaurant war etwas am Anschlag wir waren am Samstag 27. Dezember essen.
Die Qualität des Essens war dann aber sehr gut.
In der Bar hat es länger gedauert bis wir etwas bestellen konnten.
3.0 / 10.0
Accueil pour le moins dissuasif. Personnel débordé et revêche
Accueil et services désagréables
8.0 / 10.0
La simplicité et le confort dans chambres
Le bruit émanant dans la rue
9.0 / 10.0
Merci de l'accueil
Tout était parfait pour une nuit en famille proche de tout à Lausanne
La chambre est vraiment grande propre et belle
Vue sur lac ..miamm
Attention pas de parking gratuit, plutôt des places à côté de l'hôtel payantes, stationnement 3h maximum, parking sous-sol payant et cher à côté de l'hôtel également
On reviendra !
9.0 / 10.0
Zimmer-Raumgestaltung
Die Duschvorhänge haben gestunken. Gerne regelmäßiger waschen.
8.0 / 10.0
Die Lage nahe Bahnhof - tolle Aussicht. Großzügiges Einzelbett. Praktisch eingerichtet. Gutes Preis-Leistungsverhältnis und sauber.
Der Duschvorhang dürfte regelmäßiger gewaschen und ausgewechselt werden. Es hatte einen muffigen, schimmeligen Geruch. Das war bei meinem letzten Besuch auch schon so!
10.0 / 10.0
Belle vue au dernier etage!!
9.0 / 10.0
Lage
Frühstück
-
2.0 / 10.0
Le personnel, vraiment suffisant et tellement à cheval sur le règlement, aucune souplesse, lamentable. Des robots à l’accueil sans aucune sympathie. Vraiment décevant. Vous avez perdu une cliente qui vient depuis années ds cet hôtel.
Chambre: labyrinthe infernal pour y accéder et mauvaise odeur en arrivant.
8.0 / 10.0
酒店在坡道上,拉行李有点困难,内部环境很现代,整体感觉不错
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Alpha by Fassbind. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Alpha by Fassbind pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Alpha by Fassbind?
We found 13 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and pets allowed.
