Swiss Chocolate by Fassbind Lausanne

Staff friendly

Nothing

Beautiful, clean, comfortable and really well priced hotel. Plus a chocolate fountain in the lobby!!

We liked everything .

The staff were great, it was a quick and easy check-in. The location was close to everything, the beds were comfortable, and the rooms were very clean.

It is not the hotel's fault, but the guests beside us were smoking in their room, and it was going into ours, but after calling reception, they came down right away and handled it.

On the whole not a terrible hotel. It however suffered, from my trip's perspective, that it was sandwiched between two amazing hotels that provided more than expected. As for this hotel, I found the can't fault its cleanliness and security. Location was also good, a stones throw from the train station.

Room size was a little small. We booked a triple room but there wasn't much by way of floorspace to allow you to move around without hindering each other. The bathroom is separate from the toilet but it then creates two very small spaces. The hotel has a peculiar layout for breakfast that splits the food/drink between the reception desk and seating area. A bit odd. The hotel has a single lift that is seldom free when you need it and darkly decorated corridors which create extremely dark spaces, they also have motion sensor lights that mean you walk in a dark space until the sensor picks you up. Not the best when are navigating the room cleaners in a narrow corridor.