Swiss Chocolate by Fassbind Lausanne

Good location, clean and comfortable, very helpful staff. Thank you for the free pass to use the Lausanne metro, that was such a bonus.

Nothing really, it's a really good hotel. The chocolate fountain in the reception wasn't available to guests when we were there which was a shame, but not a big issue at all.

Clean

Miss comunicayion about how to arrive

Staff friendly

Nothing

On the whole not a terrible hotel. It however suffered, from my trip's perspective, that it was sandwiched between two amazing hotels that provided more than expected. As for this hotel, I found the can't fault its cleanliness and security. Location was also good, a stones throw from the train station.

Room size was a little small. We booked a triple room but there wasn't much by way of floorspace to allow you to move around without hindering each other. The bathroom is separate from the toilet but it then creates two very small spaces. The hotel has a peculiar layout for breakfast that splits the food/drink between the reception desk and seating area. A bit odd. The hotel has a single lift that is seldom free when you need it and darkly decorated corridors which create extremely dark spaces, they also have motion sensor lights that mean you walk in a dark space until the sensor picks you up. Not the best when are navigating the room cleaners in a narrow corridor.