Villas Bukit Lipah

La vue etait magnifique ainsi que la villa. Le restaurant etait excellent avec un personnel agréable et accueillant.

La ponctualité pour le petit déjeuner n a pas ete respecté 30 min de retard alors que nous avions un taxi qui nous attendait. Il n y a pas de serviette de piscine. Dans les chambres, juste un drap sur les matelas et une fine couette individuelle roulée au bout du lit pour un lit double. Malgré une belle cuisine, pas de thé ou café à disposition. Au niveau de l intimité, quand la nuit tombe, et que la lumière de la salle de bain est allumée, nous voyons tout de l extérieur ainsi que sur les 2 salles de bain communicantes. Le chemin est extrêmement compliqué d acces en voiture (étroit et rudimentaire), notre taxi en a fait les frais. Et je finirais par une observation qui m a déplu, lorsque nous sommes arrivés le gérant (Francais) a demandé a une femme enceinte de porter nos valises, mon mari lui a repris car il n est pas concevable qu elle porte nos sacs de 15 kgs.

The breathtaking views, the beautiful architecture of the villa, and the spacious layout with 3 bedrooms, 3 bathrooms, and an additional bathroom were all fantastic. The staff were incredibly sweet, attentive, and helpful throughout our stay. The complimentary shuttle service made it so easy to get around, and having a free scooter included was a wonderful bonus. The massage was also amazing! Overall, a wonderful experience.

You could hear the gardeners and staff talk and make noise early in the morning but I'm a light sleeper so..

L’architecture de la villa en bambou Le staff très professionnel et toujours présent La propreté des lieux La vue magnifique

It has potential, but there’s still a lot of work to be done even though the place is fairly new.

Beautiful location, but the road getting there is a disaster. We asked to be picked up by taxi upon arrival, but no taxi showed up. The hotel didn’t answer the phone, so we had to arrange our own transportation. No apology. We were promised an NMax scooter would be available when we arrived — it wasn’t. Calling the hotel a “luxury villa” is quite an exaggeration. The bed was rock hard with worn-out bed linen. The bathroom smelled strongly of urine, and no matter how much we flushed, the smell remained. The towels were thin and torn. Even though the hotel is fairly new, it already feels very worn down. The pool was full of dead black caterpillars, and the sofas by the pool were dirty. On two occasions we ordered room service but had to go to the restaurant ourselves to pick up the food. There was plenty of staff, yet they seemed completely disengaged. We spoke with guests in a neighboring villa, and they also felt the hotel had many shortcomings. Considering the price, we expected much more. We barely even received a goodbye when we left.