Appart'hôtel Marseille Centre Euromed

L’accueil, l’établissement et la situation géographique

Le petit déjeuner est varié mais un peu excessif

Bon accueil, lit confortable, petit-déjeuner excellent.

La vue arrière.

Le seul point négatif a été le matelas et les oreillers. Le matelas semblait use, il s'affaissait à des endroits ce qui a rendu les nuits un peu compliquées. Sinon tout était bien

Room is good, fairly new construction and location is also very good.

There was a serious problem with the air conditioning. It was quite hot in the night and we couldn’t sleep properly. When we contacted the reception he was unable to provide any help. In fact all he did was show us a YouTube video on how to operate the AC (which we had already done) without himself checking what the problem was. He also had quite a lot of attitude too and not very polite. He seemed to act over smart and not help. There was another lady with the same problem who came the time we were talking with him and he didn’t help her too. He is the guy who is at the reception in the night. He also refused to provide us a coffee refill which I think was just ridiculous. I have visited more than 30 countries and several hotels but no one does that.