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The Townhouse Chester

Top rated by guests

Coffee/tea maker, electric kettle

40-inch flat-screen TV with digital channels, TV, Netflix

Triple Room | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Shower, hydromassage showerhead, free toiletries, hair dryer

Family Room | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

8.2Excellent

(304 Ratings)

"Great location"

Michael

Don't miss out! Price and availability may change

8.2 / 10.0

Excellent(304 Ratings)

Hotel in Chester

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Georgian hotel with a 24-hour front desk and a restaurant
This hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk, and an arcade/game room are onsite.
The Townhouse Chester offers 30 accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with digital channels and Netflix. Bathrooms include showers with hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Amenities at The Townhouse Chester

Internet / Wifi

Laundry

Balcony or Patio

TV

Garden

Map of Chester

city location on map

Nearby attractions

Knowsley Safari

The Liverpool Waterfront UK

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

Top rated by guests

8.2Excellent

(304 Ratings)

"Great location"

Michael

Don't miss out! Price and availability may change

$$$$

8.2 / 10.0

Excellent(304 Ratings)

Hotel in Chester

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Chester

city location on map

Nearby attractions

Knowsley Safari

The Liverpool Waterfront UK

Available Rooms

About this hotel

Georgian hotel with a 24-hour front desk and a restaurant
This hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk, and an arcade/game room are onsite.
The Townhouse Chester offers 30 accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with digital channels and Netflix. Bathrooms include showers with hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Amenities

Internet / Wifi

Laundry

Balcony or Patio

TV

Garden

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

8.2 / 10.0

Excellent(304 Ratings)

5.0 / 10.0

Hotel has a very good location with shops restaurants and the river all within easy reach.

5.0 / 10.0

Beautifully decorated rooms, super-friendly staff, and the fastest check-in/check-out process.

10.0 / 10.0

Great location

10.0 / 10.0

Amazing space. Was absolutely PERFECT for our group and honestly really made the stay. Did have a small issue with a pillow being unclean but they replaced quickly :)

3.0 / 10.0

Room was very small, shower room was really small.. you could hear the TV in the next room clearly.. the room had been recently decorated but not to a great standard. No parking at the hotel, but you could park on the main road outside between 6pm and 8am no problem. Disappointed that the staff didn’t know this. Bed was comfy and the hotel is in a good central location.

3.0 / 10.0

Actual room was nice and big with lovely kitchen and sitting area. Unfortunately the room hadn't been cleaned properly, there was popped balloons and hen night banner left on the floor. A lot of the glasses still had lipstick on them. I would also recommend usb sockets which all modern hotels have now. Breakfast was lovely and staff very friendly, although you have to pay extra for a latte rather than a normal coffee for breakfast, which considering what we paid for the accommodation and breakfast should have been included. I paid for 5 breakfasts but only 4 of us ate so a free latte wouldn't have been to much trouble

10.0 / 10.0

I was attending a conference and the hotel was within 1 15 minute walk. Staff were very accommodating, particularly the night manager who was lovely. I'd definitely recommend the hotel to family, friends and colleagues visiting Chester.

4.0 / 10.0

Nice place. Well located. Room wasw rather small and the bathroom even smaller, although not an issue, if we'd been an inch bigger, it might have. Nice staff, breakfast was very good

1.0 / 10.0

Awful experience, car park far away and expensive. Staff not friendly or helpful at all. Almost felt robbed by the experience.

10.0 / 10.0

It was good

2.0 / 10.0

We had the bridesmaids suite as the the hotel was fully booked paid over 200 Euro,room was outdated smelling of mould ; carpets all around Hotel was worn and dated couldn’t sleep properly as the night porter was walking around all night the floor boards are creaking so load you can hear everyone walking around hotel day or night wouldn’t recommend this Hotel to anybody shoul be taken off the List.

5.0 / 10.0

Great staff and location. Great food and very nice hotel.

5.0 / 10.0

Nice get away very dog friendly

3.0 / 10.0

The hotel room itself was compact and comfortable but was let down by smell of blocked drains . This may be caused by dampness from the bathroom but either way it spoilt our enjoyment. The staff in the bar where we had some drinks in the afternoon and restaurant for breakfast the following day were both very friendly , helpful and efficient

4.0 / 10.0

Lovely hotel , very good staff who were happy to oblige, great location and lovely garden bar. Only complaint was that it had very creaky floorboards that were not great when your upstairs neighbours returned to their room

4.0 / 10.0

Room was up three flights of stairs wiyn no lift.

10.0 / 10.0

From the minute we walked in Nicola and the staff were amazing. They welcomed a group of us and couldn't have done enough for us throughout the stay. I would highly recommend this hotel

5.0 / 10.0

Great stay for the races. 24 hour bar and great service

5.0 / 10.0

lovely location and very nicely presented hotel with a lovely outdoor area. The staff on reception were very helpful and allowed us to leave our luggage

2.0 / 10.0

We had been given the 1st night of our stay as a present off our children and we booked an additional room at £144r/o pay in advance! When we checked in the receptionist could hardly be bothered on the paperwork it said we were to have room 9, but she said take no notice you have room 8! The room was so small especially the bathroom you couldn't have swung a cat! When I complained to the receptionist abd queried about the room as we could see that room 9 was much larger, she said she had originally upgraded us to room 9 but as she couldn't sell the standard room 8 she had down graded us as rhats what we had paid for! When I said we would have had better staying in a premier inn she ignored me and said she wasn't listening as I was rude! We will never stay again and would never recommend it!!!

5.0 / 10.0

A beautiful hotel, with very welcoming hosts. Fantastically sited for the city and Dee gate. They welcomed us and our dog, couldn't have been more helpful. We will stay again.

1.5 / 10.0

The downstairs area of the hotel was well maintained and had a good feel. However, this wasn’t mirrored when you went upstairs to the guest rooms. Our room had some damp on one wall and the ceiling that had been painted over. The bed wasn’t comfortable. The bathroom was very small with an electric shower so

2.0 / 10.0

The downstairs area of the hotel was well maintained and had a good feel. However, this wasn’t mirrored when you went upstairs to the guest rooms. Our room had some damp on one wall and the ceiling that had been painted over. The bed wasn’t comfortable. The bathroom was very small with an electric shower so

5.0 / 10.0

My husband, two children and small dog

5.0 / 10.0

Perfect Location close to shops and places of interest. Lovely accommodation and very friendly and helpful staff. Food in the restaurant was lovely too and full breakfast served at your table and all piping hot. Would recommend to anyone..

5.0 / 10.0

The hotel was easy to find and so central to everything, the staff where absolutely incredible and so lovely. The hotel was beautiful inside so clean. Loved that we had tobes and slippers was such a lovely touch the room was spacious and the beds where so comfortable.

3.0 / 10.0

Older hotel, needs updating

4.0 / 10.0

Really friendly and informative staff. Very good customer care. Good food and really good location for town. Only thing was no onsite parking. Would definitely stay here again for longer

10.0 / 10.0

Lovely beautiful old building

1.0 / 10.0

We paid £180 for a crappy room with now sound insulation, on the road noise and crap electric shower. Avoid!!!

4.0 / 10.0

Service was brilliant, staff on arrival were super friendly and helpful. The bar area was beautifully decorated and cozy. However the journey to my room along the corridors looked grubby and had narrow staircases to negotiate. On entering the room it had a funny smell, a bit wet dog! Nevertheless it was clean, comfortable and had tea and coffee, biscuits, iron, hairdryer and decent toiletries. I was disturbed a couple of times by very creaky floorboards in the room above as guests returned late and got up early - moving around in the room.The bathroom was small and the shower lacked any power but it was functional. I’d stay again as it’s well located near to the city attractions, and has a good bar and restaurant. I’d suggest asking questions before booking if you have mobility issues as access to the property and rooms may be difficult…

2.0 / 10.0

There were so many things that were wrong it would take me an hour to write them up but the staff were pleasant and helpful

10.0 / 10.0

The hotel was spotless and very friendly staff. Excellent food and service

5.0 / 10.0

Stay was very good, bit noisy when people were coming upstairs as our room was at the top of the stairs, but other than that really nice place thoroughly enjoyed

6.0 / 10.0

We stayed on the top floor in the attic and the room was very claustrophobic. Hardly any natural light from the tiny window and we kept banging our head when in bed. The shower room was very small and the shower lacked water pressure. The room was very clean and warm. The hotel is nice and the breakfast was ok. Be warned there is no lift, so anything you bring needs to be carried up a lot of stairs!

4.0 / 10.0

The room lighting was poor

6.0 / 10.0

Hotel was reasonable, but a lack of TLC and general maintenance let's it down a little. I was in room 6, and the bathroom door felt like it was going to fall apart if you closed it then tried to open it again. When we arrived in the room the shower mat was sitting half in and half out of the shower tray and it was soaking wet. I hung it up to dry but it didn't dry out during our stay. I think they'd forgotten to finish cleaning the bathroom before we checked in (worrying during covid). Shower head was filthy and area around outside of shower tray needed a good clean. Safety catch was broken on window, allowing it to open much further than it should (a worry since I had young children with me and we were on the second floor). The cardboard around the key card said breakfast started at 7 and when we went down at 7:45 the chef hadn't even arrived yet. Apparently it doesn't start until 8 but this was not noted anywhere. Secret Garden restaurant was ok, if a little disappointing. A customer was sitting smoking right beside a no smoking sign and staff did nothing to stop her. Otherwise, hotel was fine and staff were friendly.

2.0 / 10.0

The property was very rundown,from the bottom of the staircase to our room looked very rough,the paintwork was chipped on the woodwork and marks on the walls all the way up. The bedroom was large but in poor condition again markings on the walls.The bed base did not have a valance on them and they were dirty and worn the material was thread bare in certain parts of it. The shower in the bathroom was a disgrace,it had dents in the wall and the general condition was filthy,it had not had a proper clean for a long time. At various stages the water would go off in the shower and the sink. The staff were very pleasant and helpful but we waited over an hour Sunday morning for our breakfast which was very good.

8.0 / 10.0

Hotel was ok room not cleaned was there for two days had to wait for bacon and scrambled eggs not available when arrived for breakfast

6.0 / 10.0

Customer service was excellent, very friendly & helpful.