Holiday Inn Express Leeds City Centre by IHG

Limited choice but reasonable

Nice room. Very friendly staff on reception. I really enjoyed my stay

Staff on arrival were so understanding when a family emergency prevented us from occupying both rooms we had booked, definitely went above and beyond my expectations and would use holiday inn again as a result.

Room clean and comfortable, shower was poor, with little pressure.

Friendly staff, spotless room

The breakfast are was very busy, all foods were quickly replaced. The variety was very typical, but excellent.

The staff were excellent, professional and very friendly. The only issue was a dirty carpet in our room probably due to marked footprints. We enjoyed the breakfast and easy way to get and out of the City.

Staff were nice, room was well kept and cleaned.

Clean and spacious room Staff were polite and efficient Breakfast buffet was well maintained and hot food was hot

The staff were lovely but this hotel has too many guests for the facilities. Parking was a nightmare (and costs extra) and breakfast was a scrum.

Great selection for breakfast, very friendly staff, spotless rooms.

The room was clean, staff were really helpful any friendly. Will definitely stay there again.

Lovely clean room , excellent breakfast, friendly helpful staff

Lovely and clean, staff were great and the breakfast was fresh and tasty with plenty of options

Everything was excellent

Excellent Breakfast

Staff on arrival very helpful and welcoming. Staff in breakfast room were very helpful too.

My friend and I have disabilities so we had a disabled room. The bin in the bathroom hadn't been emptied and the supporting brackets holding the assistance rails to the walls were thick with dust. The toilet roll was almost empty and there were no refills. I told the receptionist and she told me to come back after our meal and she'd give me some to take up!!! We went out on Saturday afternoon and came back to find our beds had been made and the bedroom bin emptied, but the used mugs and glasses hadn't been replaced. There were coffee granules left by the kettle, which hadn't been cleaned up and the tray that we'd put the dirty teaspoons on hadn't been cleaned and the dirty teaspoons were still on it. I went to reception to complain (same receptionist, who actually was very nice and very helpful) and she actually came and cleaned that part up and broughg us more tea/coffee etc. We had a meal in the hotel on Friday night, which was lovely, but the drinks were very expensive (£10 for a large wine). However, the breakfast was excellent and we enjoyed that very much. As the hotel was much further away from the main areas of the city than we expected, if we do go to Leeds again, we won't be staying there.

Near to leeds

Good size room, comfortable bed, helpful staff and large car park

Wonderful very friendly staff. Great breakfast buffet. Would stay again.

Good value for money

Lovely staff. Food acceptable.

N/A

It was ok

Clean and tidy. Friendly staff. Reasonable price.

The hotel location is good if you are driving. The car park fee is accpetable.

Very kind staff and good breakfast.

Excellent service

Perfect for an overnight stay

Comfy bed and good location, cleaning

I stayed for two nights and had a very disappointing experience. I requested a double bed at check-in, and the receptionist promised to move me the next day — but completely forgot. The sink was clogged from the start (I even showed them a photo), and despite being told it would be fixed, nothing was done. Shower pressure was also terrible. For the price I paid, I expected far better. Poor service and lack of basic maintenance — I would not recommend.