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Queens Hotel Cheltenham

Top rated by guests

View from room

Executive Double Room, 1 King Bed, Ensuite | Premium bedding, minibar, in-room safe, desk

Superior Suite, 1 King Bed, Ensuite | Bathroom | Shower, hair dryer, bathrobes, slippers

Shower, hair dryer, bathrobes, slippers

Superior Suite, 1 King Bed, Ensuite | Premium bedding, minibar, in-room safe, desk

8.8Excellent

(1,004 Ratings)

"Staff are superb, very helpful and friendly particularly J@ck on the front desk. Location is perfect for central Cheltenham with excellent parking. Rooms are really smart, very comfortable beds with e..."

Mark

Don't miss out! Price and availability may change

8.8 / 10.0

Excellent(1,004 Ratings)

Hotel in Cheltenham

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Luxury hotel with a 24-hour front desk and a restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and conference space are onsite.
Queens Hotel Cheltenham offers 84 accommodations with minibars and safes. Beds feature premium bedding. 40-inch LED televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and hair dryers.

This Cheltenham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Queens Hotel Cheltenham

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

TV

Garden

Map of Cheltenham

city location on map

Nearby attractions

Cotswold Wildlife Park & Gardens

West Midland Safari Park

Stratford Butterfly Farm

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

Top rated by guests

8.8Excellent

(1,004 Ratings)

"Staff are superb, very helpful and friendly particularly J@ck on the front desk. Location is perfect for central Cheltenham with excellent parking. Rooms are really smart, very comfortable beds with e..."

Mark

Don't miss out! Price and availability may change

$$$$

8.8 / 10.0

Excellent(1,004 Ratings)

Hotel in Cheltenham

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Cheltenham

city location on map

Nearby attractions

Cotswold Wildlife Park & Gardens

West Midland Safari Park

Stratford Butterfly Farm

Available Rooms

About this hotel

Luxury hotel with a 24-hour front desk and a restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and conference space are onsite.
Queens Hotel Cheltenham offers 84 accommodations with minibars and safes. Beds feature premium bedding. 40-inch LED televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and hair dryers.

This Cheltenham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

TV

Garden

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

8.8 / 10.0

Excellent(1,004 Ratings)

4.0 / 10.0

Lovely feel to a place that has been tastefully refreshed. Only downside was the young gentleman behind the bar who made you feel decidedly uncomfortable with his surly/rude demeanour.

4.0 / 10.0

Helpful staff

5.0 / 10.0

Staff were very helpful and we were well looked after

3.0 / 10.0

The hotel itself is perfect. Beautiful rooms, gorgeous big bed, great breakfast and great were vwry friendly. However, it was one nigt away for my husband birthday. Child free. What we were not informed is that a very loud, very bassy party was going on in the event room below us. We could not sleep. We went to complain but we just had to put up with it until midnight. It would have been nice to be informed as we would have asked to switch rooms.

2.0 / 10.0

No heating in room. Air con heating not working, radiators switched on for short time after 24 hours. Following some hassle, provided with electric radiators. Breakfast chaotic first morning (short staffed?). Pity as nice building and location. To be fair requested a received a discount.

5.0 / 10.0

Everything was as it should be - just perfect. See you again in the new year

4.0 / 10.0

Breakfast was good quality ingredients but ruined by being under the hot plate so very dry when served. The decor needs to be refreshed, but overall room was clean and cosy

4.0 / 10.0

clean room, comfortable bed.

4.0 / 10.0

A very warm welcome from the reception for a first time stay

5.0 / 10.0

The room was very clean and confortable. The staff were all very friendly. We ate dinner in the restaurant and it was delicious. The only negative was that breakfast was served on very hot plates and my poached egg had a gel like consistency - very unusual.

4.0 / 10.0

We did not have breakfast.

4.0 / 10.0

Nice area

5.0 / 10.0

Excellent stay. Staff Excellent Breakfast good selection of both hot and cold.

4.0 / 10.0

Good check in

2.0 / 10.0

I was not told that there was a separate car park for the hotel round the back whenni arrived! The night guy just took my money! Had a ticket in the morning as i was leaving Breakfast was expensive bacon was hard as nails, like it had been cooked for hours! Hotel is lovely and in a great location. I am a regular visitor here. However the quality of customer service and breakfast quality has noticibly reduced since the last time i came

4.0 / 10.0

Only stayed a night but everything grear

5.0 / 10.0

Room was small but comfortable Lovely victorian hotel fantastic location Breakfast is high quality and fresh but pricey

10.0 / 10.0

Staff are superb, very helpful and friendly particularly J@ck on the front desk. Location is perfect for central Cheltenham with excellent parking. Rooms are really smart, very comfortable beds with excellent linens. The only small minus is shower water pressure is low, but the bathrooms themselves are very smart and well presented. My go to place in Cheltenham and can sometimes be had at really excellent room rates that make it an obvious first choice.

10.0 / 10.0

Great building and decor, very friendly staff and super location. Breakfast good but not great could do with more choice and quantity.

5.0 / 10.0

Great experience in a stunning hotel in the middle of the city centre. Room was spacious and clean, with a great style and superb selection of bathroom products. The view from the hotel (the square in front) was great and the overall vibe across the facility is elegant yet approachable.

10.0 / 10.0

With one notable exception, this is a wonderful hotel in a superb location. The aroma of smelly drains in the lobby area and elevator, dampens the celebratory mood the rest of this venue.

10.0 / 10.0

Great hotel. Friendly helpful staff, good restaurant, great location. Cleanliness generally OK although vacuuming of bedroom left a lot to be desired.

4.0 / 10.0

Our room smelt like sewage. We reported this to reception and they sent housekeeping. The woman who came told us we were wrong, the room didn't smell, it was coming from outside and we should put the bathroom extractor on to get rid of the smell. The extractor didn't work - said they'd call maintenance, who never came. We closed the window and put the air con on while we went out to try and lessen the smell (as we had been told it was from outside). After a few hours we returned and the room smelt even more, so definitely not from outside (also we had been outside and the air did not smell like sewage). We asked about switching to another room and were told there were none so we had to get on with it and ignore the smell. Eventually after we suggested that this was not good enough we were offered free breakfast, a £28 refund and comped parking. Breakfast was disappointing: we had to wait to get breakfast, when we were allowed in the staff seemed stressed and inattentive, the food was bang average (saddest poached egg I've ever seen) and I would have been sorely disappointed had we paid £20pp for that food and service. We will not be returning.

10.0 / 10.0

A good place to base yourself for Cheltenham and surrounding areas

8.0 / 10.0

Food good, room good, no decaf tea ! Took 3 attempts to get some taken to the too because of language barrier - poor English from staff

8.0 / 10.0

it was not really our type of hotel we like friendly places, not as posh as this.

10.0 / 10.0

I have stayed here many times, always a lovely stay, beautiful hotel and facilities. Always made to feel a valued customer from all the staff. I wouldn't stay anywhere else on my trips to Cheltenham.

5.0 / 10.0

Very clean, comfortable beds, spacious room

8.0 / 10.0

Comfortable bed Unfortunately the air conditioning did not seem to be working ; there were no clear instructions how to use it so the room was like an oven

10.0 / 10.0

We had a lovely meal in the Victoria restaurant and were well looked after by Ishmael. Only downside was that the room was noisy at night with people drinking outside at the restaurant opposite until gone 1.00 am.

10.0 / 10.0

Great service wonderful staff and a great place to stay.

8.0 / 10.0

Iconic landmark in Cheltenham. Excellent location. Comfortable spacious room. Pleasant staff. Good to be able to have meals without loud music. Room service is a great option but at £7.50 pp a pricey one.

5.0 / 10.0

The service was amazing staff are so friendly. We only had one problem our room smelt a bit like sewers you can only smell it when you walk in once you’re in the room for awhile it’s sort of goes because obviously you get used to the smell

5.0 / 10.0

Location, surroundings and excellent parking facilities makes the QH a great place to stay.

3.0 / 10.0

Our room (301)was at the back overlooking the A/ C units which were very noisy.. when we tried to go to sleep there was a continuous humming noise which made it impossible to sleep, so we had to go down to reception &ask to move room’s, which they did but it ruined our nights sleep.

10.0 / 10.0

Such a beautiful building and full of history. The rooms and bed are very comfortable, bathrooms modern and clean yet fitting.

10.0 / 10.0

Very nice historic building and hotel. Recently renovated rooms at a high standard. Excellent breakfast.

8.0 / 10.0

Had a decent time at the hotel. Staff were amazing. Breakfast was really good. Just let down by the air conditioning not working in our room, otherwise it could have been the best hotel room I've stayed in.

10.0 / 10.0

Good location and a nice hotel.

10.0 / 10.0

A very smart upmarket hotel. Excellent location for my requirements.

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