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Holiday Inn Express Cheltenham Town Centre by IHG

Top rated by guests

Lobby or reception

Lobby or reception

Swimming pool

Lobby or reception

flat iron

8.2Excellent

(3,106 Ratings)

"Central to town"

Verified guest

Don't miss out! Price and availability may change

8.2 / 10.0

Excellent(3,106 Ratings)

Hotel in Cheltenham

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

With modern, rooms with attached bathroom and a bar, lounge and courtyard, this town-center hotel is opposite The Brewery Quarter and 1 mile from Cheltenham Racecourse.

Amenities at Holiday Inn Express Cheltenham Town Centre by IHG

Pool

Air conditioner

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Balcony or Patio

TV

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Cheltenham

city location on map

Nearby attractions

Cotswold Wildlife Park & Gardens

West Midland Safari Park

Stratford Butterfly Farm

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.2Excellent

(3,106 Ratings)

"Central to town"

Verified guest

Don't miss out! Price and availability may change

$$$$

8.2 / 10.0

Excellent(3,106 Ratings)

Hotel in Cheltenham

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Cheltenham

city location on map

Nearby attractions

Cotswold Wildlife Park & Gardens

West Midland Safari Park

Stratford Butterfly Farm

Available Rooms

About this hotel

With modern, rooms with attached bathroom and a bar, lounge and courtyard, this town-center hotel is opposite The Brewery Quarter and 1 mile from Cheltenham Racecourse.

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Balcony or Patio

TV

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.2 / 10.0

Excellent(3,106 Ratings)

100% verified reviews

10.0 / 10.0

Staff members were amazing

Central to town

Clean and well maintained

8.0 / 10.0

Would recommend and will be staying again

The hotel was modern and clean and the bar area is pleasant. Having a pool table and cosy effect fire was a bonus and was a good place to meet friends and stay for a drink before going out for dinner. The breakfast area and breakfast itself was very good and we received a discount on the NCP car park.

The reception area is too close to the main entrance. When checking in, the weather was windy and rainy and the door kept opening and closing. There is no onsite car park. The NCP car park is a short walk away but I would always prefer to park within the hotel’s property.

9.0 / 10.0

An excellent stay and the accommodation represented very good value for money.

On arrival the reception area was well laid out and the staff extremely friendly and helpful. The room was very clean and tidy and fairly spacious with everything required for a few days stay. Breakfast was excellent and included within the stay price. The reception staff were also very helpful during our stay, kindly organising taxis and explaining where various places were.

The room we stayed in could have done with an additional ceiling light as quite dark in the evening.

10.0 / 10.0

A comfortable stay in a budget led hotel

Friendly Central modern and very clean

Nothing to grumble about

9.0 / 10.0

An enjoyable one night stay.

The hotel is situated in an ideal spot for a visit to this lovely town.. The breakfast was excellent.

The room was very tired looking and definitely needed decorating. However, the room was very clean , the shower was very good and lovely white towels.

9.0 / 10.0

Lovely festive stay

Location location location

Nothing

10.0 / 10.0

I did explain I want another short stay !

My stay was excellent . I am booking again in three months , hopefully ! My husband was a foreman , so I loved the flow. This one was cozy , felt like home . Location really good with being so near the Town

Nothing really !

9.0 / 10.0

Great location, very good breakfast

Great breakfast and tidy room

10.0 / 10.0

Great hosts and perfect location to soak up classy Cheltenham

Central , clean , comfortable

Avoid 140 … as it’s above revellers to all hours

6.0 / 10.0

More travel lodge than holiday inn express

The location is very good

This is more like a travel lodge than a holiday inn Rooms very basic No drawers No wardrobes Very basic furniture Very basic bathroom Breakfast lay out terrible Sound proofing not good Not good value for money Toilet paper cheap Tea station not up to standard Room lay out very odd

8.0 / 10.0

Excellent value for money hotel

Great location very good breakfast and quite room with comfy bed

Advertised a swimming pool but didn’t say families can only use it between 2 and 5 pm until we got to hotel also signage saying please ask a member off staff to convert pool table into table tennis table in bar area and when we asked for this the staff just said no and carried on with what he was doing even tho we were the only people in the bar

9.0 / 10.0

Good, clean hotel, basic but very nice.

Great central location to town centre. Clean, comfortable room and great breakfast.

Needed a cafe or restaurant as no option of food but pizza to your room. Also, no coke or lemonade at the bar, as there was a problem with the tap, which is a bit ridiculous as it such a popular product. Someone could have just bought some from the town until the tap problem was sorted. We went elsewhere for drinks .

9.0 / 10.0

Good stay in a great location.

Location

Busy at breakfast

9.0 / 10.0

Friendly staff good at finding g solutions to problems

Room was more than adequate for my needs. Lovely to have a breakfast included and it was delicious. I asked for more tea and a.ohone charger and was not disappointed

All good

8.0 / 10.0

Very good, lovely clean & comfortable hotel

Food very good, frequently replenished

A little loud so maybe acoustics

8.0 / 10.0

Better than expectations. Clean, modern hotel with helpful, customer orientated staff

Room on 5th Floor was quiet and spacious Breakfast - well presented, good choice, helpful attentive staff

Location of hotel a little out of the way if you are attending events at Monpelier - which we were. A little too far to walk and staff ignorant of bus routes. By the end of stay had worked out bus routes for ourselves

9.0 / 10.0

It was pleasant

Location is 10/10

Quality of the second bed was appalling - incredibly uncomfortable and nothing similar to the main bed.

4.0 / 10.0

Wouldn't recommend

Location

We got no sleep. There was water dripping somewhere above our room. It was horrendous. We told the receptionist the next morning, and he just said, without concern, I will tell maintenance. There was no empathy, just that line from him without an apology or talk of a refund. His face never changed, infact we found him a little ignorant.

9.0 / 10.0

Ideal for an overnight stay

Good location for our event Very comfortable bed

Needed a lot more drinks sachets, milks and sugars for 2 people although more were provided when I asked but this took time for someone to bring to room. Maybe have somewhere on reception where guests can collect more?

9.0 / 10.0

Great hotel in central Cheltenham

Very nice, comfortable room. Good shower. Comfortable bed and bedding. Great 24hr bar with free pool tables. Excellent breakfast included. Couldn't be more central to the town.

In a couple of spots, the paint was peeling on the wall in our room, but this is a minor gripe.

10.0 / 10.0

Very well placed and friendly staff

Clean rooms, good breakfast, brilliant location and friendly helpful staff

Bathroom and bedroom carpet could have done with an upgrade

9.0 / 10.0

Fab location to discover the delights of Cheltenham, clean comfortable and friendly staff.

Clean, location, friendly staff

One socket in bedroom didn’t work…. Had to think hard to find a negative!

10.0 / 10.0

Great location, clean, great breakfast

comfortable beds, great breakfast. easy to reach centre.

nothing

9.0 / 10.0

Perfect for our group

Great location

7.0 / 10.0

Not quite standard

Good location, and nearby well priced parking. Beds were were comfy than expected.. good aircon

TV didnt work and when asked reception nothing was done about it. The place is a bit grubby with stained upholstery and carpets. Bathrooms coild do with a deep clean. Shower temperature coyld be better

8.0 / 10.0

Does what it says in the tin

Very central with lots of restaurants close by Clean with good breakfast

Price of drinks at the bar Car park

8.0 / 10.0

Lovely staff

Spotlessly clean and lovely staff. Great gym and pool facilities across the road.

Parking was a public car park which wasn’t keen on and the bar was very expensive.

9.0 / 10.0

Good location and overall good experience.

Staff, Location

The swimming pool and Gym location is outside the hotel

9.0 / 10.0

Great experience and good price

It was excellent located. The staff were excellent. It was clean and well situated

The gym and swimming pool off site is what lets it down and parking. Also the restrictions to children at the pool. The breakfast eggs let it down and the timings for breakfast could have been extended a bit

10.0 / 10.0

Above and beyond in every way.

From the moment we arrived the staff were friendly and helpful even giving us food recommendations at the restaurant we were visiting. I mentioned that it was my husbands birthday and my children's 1st ever hotel stay and to my delight there were balloons in our room as well as a truly lovely postcard that my little ones will keep forever. The room was clean and comfy, the food was great ans breakfast staff couldn't have been more helpful! We will definitely be back!

Absolutely no complaints.

8.0 / 10.0

Perfect Location

Perfect location within walking distance of the city center + grocery store.

There was no fridge or microwave in the room.

8.0 / 10.0

Ideal location

Central location

Restaurant not big enough

9.0 / 10.0

Very good hotel and location

Excellent value for money with breakfast included. Great variety for breakfast. Very cheap parking at the ncp adjacent. Discounts on food / drinks at the brewery quarter.

Doors slamming at night (other guest issues not the hotels fault)

9.0 / 10.0

Great Location, Great Stay

Clean rooms and common areas. Friendly staff and a good decent breakfast. Close to shopping and restaurants, car parking and supermarkets are also close by.

4.0 / 10.0

Great location as was visiting friends next door to hotel. Overall a below average hotel.

Great location. Close to city center.

Very basic room. Multiple large stains on the carpet. Bathroom sink was plugged and didn't drain.

8.0 / 10.0

Nothing to complain about

Breakfast was very good & staff helpful

Bit noisy late at night but expected being in centre of town

10.0 / 10.0

Fabulous

Top floor lovely views

No discount on Saturday in the brewery quarter

8.0 / 10.0

Nice comfy hotel great to use as a base for trips out.

Friendly and helpful staff, location was great, the breakfast was ample enough to fuel your morning. Having aircon in the room was amazing (as it was very hot).

The cost of the food on the menu was a little pricey and limited, thankfully lots of locations around to eat out.

9.0 / 10.0

We had a good stay, we would use the hotel again.

The room was comfortable and clean and the staff was very helpful and friendly.

The car park was expensive.

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