Holiday Inn Express Cheltenham Town Centre by IHG
Top rated by guests





8.2Excellent
(3,106 Ratings)
"Staff working hard, systems not working on arrival. But Staff managed so well to get everyone booking promptly."
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
With modern, rooms with attached bathroom and a bar, lounge and courtyard, this town-center hotel is opposite The Brewery Quarter and 1 mile from Cheltenham Racecourse.
Golf course (within 2 mi)
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Garden
Electric Vehicle Charging Station
Family friendly
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.2Excellent
(3,106 Ratings)
"Staff working hard, systems not working on arrival. But Staff managed so well to get everyone booking promptly."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
7.0 / 10.0
Central location right opposite the Brewery Quarter
Beds seem smaller than other similar priced hotels and the eggs at breakfast were disappointing (powdered probably or at least very dry)
9.0 / 10.0
We have a fabulous stay. Very central location for parking and brewery quarter.
Definitely will be returning ☺️
Nothing
10.0 / 10.0
Staff working hard, systems not working on arrival. But Staff managed so well to get everyone booking promptly.
Cheerful welcoming staff.
9.0 / 10.0
It was in the centre of town
When I booked it said it had parking but it was ncp carpark that you had to pay for.
8.0 / 10.0
Staff were very helpful receptionist / server were excellent and were very good at listening to my needs
I feel for the size of the room the cost should be a little lesser like a £80 as car park is also not covered was discounted 25% but that isnt great for a night stay
8.0 / 10.0
The breakfast was the best we have had in a holiday inn everything was cooked well and very hot also great choice. All staff were very friendly
To be honest everything was well done couldn’t fault
10.0 / 10.0
Great location and good value. Bed comfy, room clean, parking very close at NCP with discount. Very good breakfast with cooked items topped up all the time. Very good choice with cereals, yoghurt, fruit compote, croissants, toast, mini muffins, pancake maker, bacon, sausage, beans and tomatoes. Fruit juice and got drinks.
Nothing
10.0 / 10.0
Can't say anything negative about this hotel, great location, clean, comfortable, and the breakfast was awesome, you get the use of a gym and swimming pool, 5 mins walk from hotel, the pool table in bar area is free to use and it only cost £67 for the night, would definitely recommend,
Can't write anything negative
10.0 / 10.0
Short walk to the centre of Cheltenham. Overall impression was of a smart and very clean hotel. Lovely, friendly staff who went out of their way to be helpful.
9.0 / 10.0
The room was lovely and clean and comfy. Great location close to the shops and bars
Nothing to mention
9.0 / 10.0
Room and breakfast
Car park, one night £11.75 with 25% discount
9.0 / 10.0
Location , friendly staff & lovely breakfast
Nothing
6.0 / 10.0
Very friendly staff.
We were in a disabled room on the front of the hotel. The room was good apart from
1. the green light in the room that was on all night. It was very bright hence we struggled to sleep.
2 the noise from outside.
8.0 / 10.0
Breakfast was high quality and varied. The lifts were quick to arrive and the room was easy to find. The room was clean and it was helpful to have the cot up prepared for our arrival. It was easy to validate parking too. I liked the pillow selection option but it wasn't something we could access.
At breakfast my son wanted to play pool (9:30am), he is very young and asked the receptionist himself if he could have the balls and she said not until after 10:30. He was of course disappointed and we weren't sure if the rationale as breakfast wouldn't have been impacted by the game.
Our toilet cistern also made lots of noise for a few minutes after flushing
8.0 / 10.0
Position was excellent
Nothing
10.0 / 10.0
Excellent location...Friendly and helpful staff... wonderful food at breakfast...Clean room and very comfortable bed... absolutely perfect for our stay.
We liked everything...
10.0 / 10.0
Very good location, 5 min by foot till city center. There is brewery restaurant in front of the hotel and IMAX cinema. Room itself is clean and warm, with regular service, good breakfast.
Nothing
10.0 / 10.0
Our stay was absolutely wonderful. The service was excellent from start to finish, and we shared a truly special family moment during our time at the hotel. My children even said these were the best days ever, which says it all.
We really enjoyed spending time together playing pool, relaxing in the swimming pool, and the breakfast was simply spectacular — fresh, varied, and delicious. Everything was perfect, exceeding our expectations in every way.
10.0 / 10.0
Breakfast was included good choice - I chose the continental and my husband chose the cooked, good selection of coffee and tea. Staff were very helpful and friendly
Some of the chairs in reception were worn but this was the only negative. Everything else was perfect
8.0 / 10.0
Great location, modern rooms with good facilities and above average breakfast, good value with helpful staff.
A bit of a weird noise from either the pipes or air con that I couldn't work out but noticeable enough to affect getting to sleep!
7.0 / 10.0
Excellent town centre location.
Very poor hot breakfast options for vegetarians: no alternative to bacon and sausage.
9.0 / 10.0
Very clean and spacious rooms, friendly reception and perfect location in town centre.
9.0 / 10.0
staff in the breakfast are amazing, friendly and helpful.
10.0 / 10.0
Central to town
Clean and well maintained
8.0 / 10.0
The hotel was modern and clean and the bar area is pleasant. Having a pool table and cosy effect fire was a bonus and was a good place to meet friends and stay for a drink before going out for dinner. The breakfast area and breakfast itself was very good and we received a discount on the NCP car park.
The reception area is too close to the main entrance. When checking in, the weather was windy and rainy and the door kept opening and closing. There is no onsite car park. The NCP car park is a short walk away but I would always prefer to park within the hotel’s property.
9.0 / 10.0
On arrival the reception area was well laid out and the staff extremely friendly and helpful. The room was very clean and tidy and fairly spacious with everything required for a few days stay. Breakfast was excellent and included within the stay price. The reception staff were also very helpful during our stay, kindly organising taxis and explaining where various places were.
The room we stayed in could have done with an additional ceiling light as quite dark in the evening.
10.0 / 10.0
Friendly Central modern and very clean
Nothing to grumble about
9.0 / 10.0
The hotel is situated in an ideal spot for a visit to this lovely town.. The breakfast was excellent.
The room was very tired looking and definitely needed decorating. However, the room was very clean , the shower was very good and lovely white towels.
9.0 / 10.0
Location location location
Nothing
10.0 / 10.0
My stay was excellent . I am booking again in three months , hopefully !
My husband was a foreman , so I loved the flow. This one was cozy , felt like home . Location really good with being so near the Town
Nothing really !
9.0 / 10.0
Great breakfast and tidy room
10.0 / 10.0
Central , clean , comfortable
Avoid 140 … as it’s above revellers to all hours
6.0 / 10.0
The location is very good
This is more like a travel lodge than a holiday inn
Rooms very basic
No drawers
No wardrobes
Very basic furniture
Very basic bathroom
Breakfast lay out terrible
Sound proofing not good
Not good value for money
Toilet paper cheap
Tea station not up to standard
Room lay out very odd
9.0 / 10.0
Great central location to town centre. Clean, comfortable room and great breakfast.
Needed a cafe or restaurant as no option of food but pizza to your room. Also, no coke or lemonade at the bar, as there was a problem with the tap, which is a bit ridiculous as it such a popular product. Someone could have just bought some from the town until the tap problem was sorted. We went elsewhere for drinks .
8.0 / 10.0
Great location very good breakfast and quite room with comfy bed
Advertised a swimming pool but didn’t say families can only use it between 2 and 5 pm until we got to hotel also signage saying please ask a member off staff to convert pool table into table tennis table in bar area and when we asked for this the staff just said no and carried on with what he was doing even tho we were the only people in the bar
9.0 / 10.0
Location
Busy at breakfast
9.0 / 10.0
Room was more than adequate for my needs. Lovely to have a breakfast included and it was delicious.
I asked for more tea and a.ohone charger and was not disappointed
All good
9.0 / 10.0
Location is 10/10
Quality of the second bed was appalling - incredibly uncomfortable and nothing similar to the main bed.
8.0 / 10.0
Food very good, frequently replenished
A little loud so maybe acoustics
8.0 / 10.0
Room on 5th Floor was quiet and spacious
Breakfast - well presented, good choice, helpful attentive staff
Location of hotel a little out of the way if you are attending events at Monpelier - which we were. A little too far to walk and staff ignorant of bus routes. By the end of stay had worked out bus routes for ourselves
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Holiday Inn Express Cheltenham Town Centre by IHG. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Express Cheltenham Town Centre by IHG. Enjoy the water!
Is Holiday Inn Express Cheltenham Town Centre by IHG pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Holiday Inn Express Cheltenham Town Centre by IHG?
We found 27 amenities for this rental. This includes golf course (within 2 mi), free wifi/internet, free parking, air conditioning, and pool.
