The Portland Guesthouse
Top rated by guests





8.1Excellent
(1,089 Ratings)
"Absolutely wonderful! Will definitely be staying again!"
Verified guestDon't miss out! Price and availability may change
3-Star Bed & Breakfast
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Providing a garden, The Portland Guesthouse provides accommodations in Cheltenham. Among the facilities at this property are full-day security and luggage storage space, along with free Wifi throughout the property.
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
WiFi/Internet
Garden
Family friendly
Smoking allowed
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.1Excellent
(1,089 Ratings)
"Absolutely wonderful! Will definitely be staying again!"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
Great location, parking was included - very handy in Cheltenham. Dog friendly! Great communication and a simple self check-in process. Will be back!
8.0 / 10.0
We have stayed here a few times now. We stay in room 5 which was very comfortable. You now access the property with a key code, there isn’t anyone on site all the time but they send a WhatsApp message and I contacted them and received an instant response. Breakfast is continental. If you want cooked I think you need to order ahead and pay extra so that’s worth remembering. Quiet room. Lovely shower, literally 5 mins from the top of town so perfect location
If they moved the tables so you could use the lounge in the evening if needed
10.0 / 10.0
Absolutely wonderful! Will definitely be staying again!
8.0 / 10.0
Location was excellent. Communication was excellent. Parking was easy . Breakfast was well thought out
Three flights of stairs was a bit gruelling for old bones but we didn’t have much luggage .
9.0 / 10.0
Stunningly location, beautifully decorated room, nice touches. The staff were very accommodating in changing our booking date.
Nothing to complain about
8.0 / 10.0
Location was very convenient for Cheltenham town.
There is no ‘street parking’ outside the property or near to the property. Parking opposite is £10 per day! Room could do with some TLC including a fresh coat of paint and upgrade the furniture!
9.0 / 10.0
In a good area to walk into the centre. Also free parking for 1 day
Room was a little small but ok for 1 night
9.0 / 10.0
Great value, decent free breakfast items (continental) and lovely rooms
Nothing!
10.0 / 10.0
This guesthouse felt like a home away from home. Warm, cosy, and exceptionally clean, with hosts who are genuinely kind and attentive. Communication was excellent from start to finish, making everything feel easy and relaxed. Highly recommended
9.0 / 10.0
The staff are so kind and engaging. The room size is good and the flexibility to accommodate my needs. I would highly recommend it.
I would have liked more options for breakfast.
9.0 / 10.0
Quiet
5.0 / 10.0
The breakfast was ok. Coffee was very good and it was plentiful. When the proprietor appeared, she was friendly and very helpful with directions. The room was spotlessly clean, warm and comfortable.
The email I received shortly prior to my stay stated that the guest house was trying a system of self-check-in. I did not like this at all. I had to enter a code to gain access to the building. As I was in Cheltenham for a family party in the afternoon, this was after dark. I then had to enter a separate code to obtain my room key from a key safe. I did not encounter any fellow guests but I still didn't feel very safe. With absolutely no human interaction - for example, no reception process - how would anybody know if a fellow guest turned up behaving in an anti-social or aggressive manner through alcohol or drugs? If this is being, "Tried", I would suggest that it should be reconsidered.
6.0 / 10.0
Location is good close to Cheltenham town centre. The bed was comfortable and check in was easy.
Breakfast is limited and not that fresh. You can pay extra for hot food but I don't think it's worth paying £10 per person,. When you can go to the pub and pay less £4.00 for coffee and full English at the Bank House pub. Rotten window frames in room 7
need refurbishment.
10.0 / 10.0
Excellent location, just a stones throw from the centre of town and with provided parking making the stay an absolute breeze! Breakfast was plentiful and just right with a selection of cereals, fruits and jams and spreads for toast.
8.0 / 10.0
Spotlessly clean and super comfy bed.
Breakfast was a bit pointless. Was very cheap but wasn’t really worth having. Room would be better used as a nice lounge area.
6.0 / 10.0
We were able to self check in early. This was easy and great to enable us to leave our belongings somewhere safe
No cooked breakfast. This was advertised on the Guest house site. We were not pre warned. Not a deal breaker as continental breakfast provided. Except the milk for the cereal was off.
6.0 / 10.0
The location was perfect .
The room was small for a king size .
7.0 / 10.0
Location, cleanliness and comfort of the room.
A cooked breakfast is no longer offered and that used to be very good here.
5.0 / 10.0
Nice room comfy bed
Self check in and parking not available very close to property
8.0 / 10.0
Nice central location, lovely period property but with all the mod cons
3.0 / 10.0
Location
Nice breakfast (£10 extra for cooked)
Booked a King Room - was anything but ‘king’
Small room, small double bed.
10.0 / 10.0
Clean tidy and warm with comfortable bed amazing pillows and a great nights sleep
Nothing not to like it was perfect
6.0 / 10.0
Central location
I was greeted and shown to my room & everything explained.. times of breakfast etc. which was lovely
Pillows need to be changed although clean bedding it was clear the pillows needed to be replaced
No mirror in the main room.. fortunately I didn’t need to dry my hair but would have been difficult otherwise.
1.0 / 10.0
Location was good and we liked the fact they employed with educational needs
Unfortunately, the young staff were left unsupervised and without supervision. They tried their best, but our rooms were not cleaned, bins not emptied, cups not washed. This is a guesthouse not an Airbnb. We were told a continental breakfast included toast. Nooo. The same panna chocolate was offered 2 days on the trot, the fruit was not fresh, and there was no coffee on the second day. Table clothes dirty and those that ordered a cooked breakfast, left without even having toast
5.0 / 10.0
Location was great and the small bathroom worked really well.
Basement was a little chilly and central heating not turned on yet.
Bed/mattress was a bit basic.
Misunderstanding on what constitutes a free breakfast. I expected cooked but hotel said continental only. Extra £10 for cooked. I probably would not have stayed if I’d known.
No free parking
8.0 / 10.0
Perfect location for both the race course and town centre
My husbands twin bed squeaked every time he moved… was quite loud
7.0 / 10.0
The bed was very comfortable and the shower was excellent. The room was a good size and was furnished in a style that fitted in with the property. Staff were friendly. The breakfast was adequate.
I didn’t like the fact there wasn’t anyone on the property in the evening.
8.0 / 10.0
Location good for visiting family.
The lady who checked us in this time, was quite abrupt, she was not very friendly. We’ve always been made to feel very welcome on the many times we have previously stayed.
5.0 / 10.0
Staff welcome and responsiveness, location
Bed mattress lumpy, maybe needs replacing. Parking awkward. Cooked breakfast not included. Continental breakfast was not fresh.
9.0 / 10.0
Characterful and comfortable room. Good social purpose to the guesthouse which it is good to support.
Continental breakfast very acceptable, but warm pastries would have made it perfect. (The cooked breakfast looked and smelled excellent but I didn't have it!)
10.0 / 10.0
Lots of character, fantastic location and great staff
7.0 / 10.0
Good location. Clean and tidy rooms.
Continental breakfast
10.0 / 10.0
We stayed here for 1 night during our walk on the Cotswold Way. The trail does not pass thru Cheltenham, so we hopped off near Dunkertons, where we enjoyed cider & an early dinner. From there, we took an Uber to the Portland Guesthouse. Upon our arrival, we were warmly greeted and shown to our clean, cosy, & very comfortable room. After a great night's sleep, we enjoyed a delicious cooked-to-order full English breakfast before our Uber picked us up to drop us back at the trail to continue our journey. We highly recommend the Portland Guesthouse!
5.0 / 10.0
Staff were friendly
Basement room next to laundry so quite noisy. Room needed a thorough clean - there were stains on the carpet, the mugs provided for drinks were filthy, the shower was dirty and grimy. Breakfast was poor and I decided to have breakfast out after the first morning. For the price I expected a lot more.
8.0 / 10.0
The breakfast was very good. The room was adequate. The staff were friendly. Parking is available - across the road, at a price. Cheaper street parking 250 metres away.
Cleaner table cloth, which in the scheme of things was minor. Stairs.
8.0 / 10.0
Location, friendly staff and good value
The bed was a bit uncomfortable and the continental breakfast small
6.0 / 10.0
Location good.
Room was not clean, used tissues under the bed, sink unclean, bedroom furniture dated, mattress very uncomfortable, very little storage, bedside table very small, lamps pre 1990's, rug, filthy, bathroom towels hard.
Breafast was basic, cheap cereal choice of 3, yoghurt greek only, fruit old, croissants, not fresh.
Very dissapointed.
7.0 / 10.0
Owner is very friendly and welcoming. Room seemed smaller than what we felt we had booked, going by the photos of the rooms. Top floor, luckily we are fit and healthy and it was no problem. Worth checking if you have mobility issues or dodgy knees. Shower good.
There was a misunderstanding about the breakfast and our booking stated we had breakfast included. It seemed it was continental, however I have no recall of ticking any choices of breakfast on any forms. Parking was good, we got a space quite nearby.
10.0 / 10.0
Really helpful and friendly staff. Very tasty breakfast. Rooms were clean, cosy and comfortable.
9.0 / 10.0
We loved the spacious and elegantly decorated rooms. The bed was comfortable and the bathroom had a shower with good pressure and plenty of hot water for a relaxing end of day shower. The continental breakfast was also a nice addition. Sharn the manager was also friendly and allowed us to book in a little ahead of time, which was kind of her and greatly appreciated.
The windows at the front of the building where our room was, did not appear to have double glazing. This was a concern to us as we thought it might be very noisy making sleeping difficult. However, the traffic reduced significantly after rush hour and proved to be less of a concern than we had imagined. So in essence, everything was really very nice.
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this bed and breakfast has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this bed and breakfast?
Parking is not specified as an available amenity at The Portland Guesthouse. For more information, we encourage you to contact the property about where to park.
Is there a pool at this bed and breakfast?
We didn’t find pool listed as an amenity for this bed and breakfast. It may be worth double checking if a pool is important for your stay.
Is The Portland Guesthouse pet friendly?
Yes! This bed and breakfast is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at The Portland Guesthouse?
We found 14 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, pets allowed, and heating.
