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Holiday Inn Express Cheltenham by IHG

Top rated by guests

Bar (on property)

In-room safe, desk, blackout drapes, soundproofing

Lobby

Shower, hair dryer, towels

Standard Room, 1 King Bed, Accessible (Free Hot Breakfast) | In-room safe, desk, blackout drapes, soundproofing

8.4Excellent

(1,000 Ratings)

"Very nice property centrally located with secure parking in adjacent NCP"

Kumar

Don't miss out! Price and availability may change

8.4 / 10.0

Excellent(1,000 Ratings)

Hotel in Cheltenham

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with a restaurant, near Cheltenham Town Hall
Along with a restaurant, this hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a coffee shop/cafe, and concierge services are onsite.
Holiday Inn Express Cheltenham by IHG offers 138 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. Premium cable television is provided. Bathrooms include showers and hair dryers.

This Cheltenham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.

Amenities at Holiday Inn Express Cheltenham by IHG

Pool

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

TV

Wheelchair accessible

Gym or Fitness Center

Garden

Map of Cheltenham

city location on map

Nearby attractions

Cotswold Wildlife Park & Gardens

West Midland Safari Park

Stratford Butterfly Farm

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

8.4Excellent

(1,000 Ratings)

"Very nice property centrally located with secure parking in adjacent NCP"

Kumar

Don't miss out! Price and availability may change

$$$$

8.4 / 10.0

Excellent(1,000 Ratings)

Hotel in Cheltenham

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Cheltenham

city location on map

Nearby attractions

Cotswold Wildlife Park & Gardens

West Midland Safari Park

Stratford Butterfly Farm

Available Rooms

About this hotel

Hotel with a restaurant, near Cheltenham Town Hall
Along with a restaurant, this hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a coffee shop/cafe, and concierge services are onsite.
Holiday Inn Express Cheltenham by IHG offers 138 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. Premium cable television is provided. Bathrooms include showers and hair dryers.

This Cheltenham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

TV

Wheelchair accessible

Gym or Fitness Center

Garden

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

8.4 / 10.0

Excellent(1,000 Ratings)

1.0 / 10.0

AC sending extraterrestrial signals whilst it was off. Fire alarm latch frequently emitted intrusive sounds. Disturbing noises through the wall near the bed with random booming noise from the headboard at night.

5.0 / 10.0

Very friendly and helpful staff, hotel, room and breakfast were lovely. The only negative was the sofa bed was uncomfortable. Great location. Would recommend and visit again.

5.0 / 10.0

Very healthy and many choices

2.0 / 10.0

Good location but went back to the hotel to have a drink and was told they could not serve us because they could not print

3.0 / 10.0

Convenient for town. Staff were very welcoming. Starting to look a little 'tired' tho - stained carpets in communal area,and stained furniture in the room. Pretty good breakfast choices, to include non-dairy milks. Maybe more healthy cereal options and freshfruit toppings.

5.0 / 10.0

Spot on ! Great location, parking right next door and discounted for staying at HI Lady on reception was v good

3.0 / 10.0

Parking was external but not too far Breakfast was ok not a lot of options nor any staff checking you paid I found this disappointing as we could have not paid and walked straight into breakfast

5.0 / 10.0

The staff during our stay were very helpful and went the extra mile to make the stay more comfortable

10.0 / 10.0

Very nice property centrally located with secure parking in adjacent NCP

8.0 / 10.0

Great staff. Hotel is ok for the night. Breakafast place collapsed during the morning period. The place is really small

2.0 / 10.0

Absolutely terrible experience. It was not two full beds. It was a bed and a sofa couch that was terrible. The pool was not on the property and the hours for kid swim were limited. We got back late, found dried blood and crumbs in the sofa bed. No one picked up downstairs. I told Expedia and the hotel denied it- but I took photos.

3.0 / 10.0

Very good breakfast, and overall not bad but once again having specifically booked a twin room I was only offered a double; why can't you ever get this right? (My wife has a machine to help her breathing at night and a double is very difficult for us BOTH to sleep). The car parking is extra cost and NOT on site but just down the road, a lot to ask for people lugging suitcases etc. Also, we couldn't use the restaurant as there was a "function" on that night, and we were given no advanced notice of that. Lastly, there are two lifts but with one out of order all the time we were there it meant a long wait or the stairs; not impressive.

4.0 / 10.0

A decent enough hotel in central Cheltenham. Beware car parking charges in adjacent NCP as this adds about £10 per night to your stay. If staying for more than one night and you need to use your car during your stay then DO NOT pay for parking in advance via the NCP website as the ticket only allows one entry and one exit from the car park.

10.0 / 10.0

The hotel is clean and staff is very accomodating

10.0 / 10.0

Very helpful and polite staff. Clean room, reception area and a fantastic breakfast.

4.0 / 10.0

Basic hotel that was very comfortable for one night and had very lovely staff. My only complaint is that the room had a strange popping noise perhaps coming from the room next door or above. It was like the headboard MDF board was settling. Luckily I brought ear plugs and could eventually fall asleep.

8.0 / 10.0

Friendly and professional welcome and generally a good experience But, I found blood stains on the carpet which had clearly been there for some time but no effort had been made to remove them. It was too late to complain but very unpleasant and i belive the carpet shoukd have been replaced and the room put out of use. Never seen that before

8.0 / 10.0

Parking arrangements

5.0 / 10.0

Very helpful apart from giving us the wrong room number.

10.0 / 10.0

Good location and nice room and breakfast

2.0 / 10.0

Arrived for a two night stay at this central hotel in Cheltenham, location perfect. Pleasant staff at check-in, things then started to go wrong when we were given keys to room 1, same floor as reception and otherside of the entrance . We had an inside door next to the room, and basically a taxi waiting & smoking area outside our window . The first night we came back approx 12pm and there were people sat on our wimdow ledge chatting into the early hours . We advised the hotel after the first night but as they were full could not move us. On checking out we asked for a refund and after paying £280 for 2 nights we are receiving 1/4 back . My advice is turn down any rooms located 1-6 unless you are disabled and deaf ….

8.0 / 10.0

The hotel was in a very good location, right by the shops, parks and other interests in Cheltenham town centre. Can’t fault the easy location. The hotel is good, staff were excellent and very helpful - they went above and beyond. The only thing to be completely transparent about is the hotel is on a main road and is going to be noisy - NOT THE HOTEL’S FAULT! Nothing can be done about this so if you’ve never been to this hotel before please be ready to get woken by sirens from emergency service vehicles at 2am, and shouting etc from people walking back from the pub/club through the night. It is a town centre and always busy so bring ear plugs or keep the tv on (I did) and you’ll sleep fine. The breakfast was a real winner too and makes up for the tiredness!!

8.0 / 10.0

Shame about no parking! Lovely breakfast and very relaxed and clean hotel

10.0 / 10.0

Felt the bed was slightly to small .And no hot chocolate

5.0 / 10.0

Very helpful staff .good breakfast

2.0 / 10.0

Ground floor room next to smoking area - very noisy. Air conditioning in room didn’t seem to work. Water pressure in shower was awful - barely a trickle!

4.0 / 10.0

Breakfast was very limited. The hotel was extremely busy on a Saturday morning and most of the hot items had ran out. Parking in the nearby NCP is very expensive. Otherwise, I was very happy with the stay from check-in to checkout.

10.0 / 10.0

Very convenient for town centre, great breakfast included and very reasonable price

10.0 / 10.0

Great location for the bars restaurants and high street

10.0 / 10.0

All the staff were friendly and helpful. Complimentary birthday drink, which was very kind. Hot and continental breakfast. Excellent location, opposite restaurants, bars and cinema.

5.0 / 10.0

Perfect location and clean hotel

2.0 / 10.0

Very disappointed with the quality of this hotel. The staff are friendly and the breakfast is good, but that’s about all I can praise. Everything else is unacceptable. My only advice is run if you have an alternative to this! All room doors slam shut with ridiculous force, enough to wake up the whole floor. The rooms have no soundproofing at all: you can hear absolutely everything from the corridor, and the windows aren’t soundproof either, so getting any rest with street noise is nearly impossible. The bathroom is poorly designed and not functional. It lacks proper ventilation. Steam builds up completely after a shower, and using the toilet without a decent extractor fan makes the experience even worse... But the worst part: the sofa bed didn’t have any kind of mattress protector or cover. Absolutely disgusting, not fit to sleep on. I’m giving one star only because of the staff and the decent breakfast. Other than that, it really falls short.

4.0 / 10.0

Decent place to stay, very good location

8.0 / 10.0

Shame in information about ni parking onsite. Otherwise a great venue.

5.0 / 10.0

A brilliant stay, bery convenient for the local restaurants. Highly recommended.

8.0 / 10.0

The location is fantastic, on the high street with so many restaurants and shops on its doorstep. Our room was comfortable bug enough for 3 adults. The only thing I would say is the sofa bed was a bit uncomfortable, you could feel the springs as you turned. And alsi recommend changing the kettles from metal to plastic as my roommate burned herself using it. The breakfast was amazing with such a good selection

8.0 / 10.0

Clean & very comfy beds. The complimentary toiletries smelt divine. The breakfast was outstanding, excellent choices. The coffee was a bit weak though. Local area very accessible with numerous dining options. Discounted parking right next door. Not the hotels fault but workmen decided to do some work right outside at 23.30 & had their van running for over 45mins so disturbed me a bit, just unlucky I guess. Would definitely stay again - thank you.

4.0 / 10.0

Central location and within walking distance of the town center and the Race Course. Lovely, friendly staff who explained everything to us on check in. Reasonable price which includes breakfast and a discount on nearby parking.

2.0 / 10.0

We had a disabled friendly room which we did not have an issue with but the kettle had been used to boil milk and dirty tissues under the sink unit!!

2.0 / 10.0

Airconditioning broken in the whole hotel. Cold room. Window lpen and couldnt close - so had to move rooms.

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