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Cervino - VRetreats, SLH Collection

Top rated by guests

Sauna

Bar (on property)

Family Room | Premium bedding, down comforters, minibar, in-room safe

Executive Suite, Sauna | Bathroom | Shower, free toiletries, hair dryer, bathrobes

Family Room | Premium bedding, down comforters, minibar, in-room safe

9.6Outstanding

(85 Ratings)

"Excellent all round. Thank you for a lovely stay."

Georgina

Don't miss out! Price and availability may change

9.6 / 10.0

Outstanding(85 Ratings)

Hotel in Valtournenche

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Luxury hotel with 2 restaurants and 2 indoor pools
2 restaurants, 2 indoor pools, and a full-service spa are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a steam room, and a rooftop terrace are onsite.
Change of towels is available on request.
Cervino - VRetreats, SLH Collection offers 66 accommodations with minibars and safes. Beds feature down comforters and premium bedding. 36-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, bidets, and complimentary toiletries.

This Cervinia hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested.

2 indoor swimming pools are on site along with a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Cervino - VRetreats, SLH Collection

Pool

Internet / Wifi

Hot tub or spa

TV

Garden

Map of Valtournenche

city location on map

Nearby attractions

Parco Nazionale Gran Paradiso

Fondation Pierre Gianadda

Domaine des Iles

La Passerelle à Farinet

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

$$$$

Top rated by guests

9.6Outstanding

(85 Ratings)

"Excellent all round. Thank you for a lovely stay."

Georgina

Don't miss out! Price and availability may change

$$$$

9.6 / 10.0

Outstanding(85 Ratings)

Hotel in Valtournenche

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Valtournenche

city location on map

Nearby attractions

Parco Nazionale Gran Paradiso

Fondation Pierre Gianadda

Domaine des Iles

La Passerelle à Farinet

Available Rooms

About this hotel

Luxury hotel with 2 restaurants and 2 indoor pools
2 restaurants, 2 indoor pools, and a full-service spa are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a steam room, and a rooftop terrace are onsite.
Change of towels is available on request.
Cervino - VRetreats, SLH Collection offers 66 accommodations with minibars and safes. Beds feature down comforters and premium bedding. 36-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, bidets, and complimentary toiletries.

This Cervinia hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested.

2 indoor swimming pools are on site along with a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Internet / Wifi

Hot tub or spa

TV

Garden

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Expedia provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Expedia

Ratings and reviews

9.6 / 10.0

Outstanding(85 Ratings)

10.0 / 10.0

Excellent all round. Thank you for a lovely stay.

10.0 / 10.0

Great new Hotel with amazing staff.

5.0 / 10.0

Loved this hotel!! Pro: -Rental shop onsite with lots of selection. You get a free locker onsite as well to store your equipment -food was fantastic at the hotel. The breakfast was perfect with lots of choices. -rooms very comfortable and clean. Cons -you need to take a shuttle to the town or the gondola. It comes very quick. We never had a problem with this at all. BUT in busy season the shuttle only seats 6 people.

10.0 / 10.0

Perfect ski lodge

5.0 / 10.0

A true gem, just outside of town. Luxurious and quiet, a place to relax.

5.0 / 10.0

Overall very good stay, few things were annoying - such as the barman didn't know how to make a dirty martini or the restaurant staff's English was quite poor. Otherwise very good resort and great location.

10.0 / 10.0

Great place for skiing with a family. Spa sometimes can be busy but was managed well by booking it in advance.

10.0 / 10.0

Amazing and unique experience Exclusive and great resort The food the service the place the view amazing

10.0 / 10.0

Great new property close to the Matterhorn

5.0 / 10.0

absolutely fantastic!

5.0 / 10.0

The view was breath-taking. The spa and wellness were really function well.

10.0 / 10.0

Amazing hotel with a beautiful view of the Matterhorn

10.0 / 10.0

Beautiful and new property. Very clean. Great breakfast. Very attentive staff. Awesome spa. They have a shuttle to/from cable car. We came from zermatt via cable car. Town is a shuttle ride away if you need to go there. Nothing around the hotel but the hotel itself is very relaxing

2.0 / 10.0

Was supposed to be one of the better hotels but was a big disappointment. On the very first evening, we pointed out that the room was very hot and the reception assured that they would check this as quickly as possible. We wanted to go to bed so we agreed that they should check it the next day. We reminded them when we left in the morning but when we returned in the afternoon nothing had been done. When we reminded them again, we learned that the AC was not in function in the summer and that we could only open the door to the balcony. But outside there were lots of insects. we Had very hot and uncomfortable nights. Otherwise, the breakfast was decent but little choice and always empty of something and took a long time to refill. Dinner was expensive and poor, not a lucky combination. They allow guests to bring dogs into the restaurant. The rooms were quite normal but very small. Spa was nice but unfortunately they allow children running around and making noise. The fruit in the spa was moldy Would not recommend using this hotel

5.0 / 10.0

Easy shuttle pick up from the cable car station. Hotel looks new. Spa is great! Friendly staff. Breakfast buffet is delicious with plenty of selection. Great Mountain View

5.0 / 10.0

Perfect stay Front desk team are as good as it gets We will be back!

5.0 / 10.0

Fantastic

10.0 / 10.0

The hotel is beautiful, modern and well maintained. The staff is cordial and efficient. The concierge service found is excellent restauranst in Cervino. The shuttle service was perfect and prompt though we had a car we preferred using their MBZ shuttle. The spa was also beautiful and luxurious. We look forward to returning.

10.0 / 10.0

Superb, smart, clean hotel. Staff all friendly and so helpful; reception, porters, ski hire, restaurant servers and cleaners. All faultless. Food excellent. Our entire visit was very pleasurable

10.0 / 10.0

Beautiful and comfortable rooms with top rate spa facilities. The hotel is a little far from the center of Cervino but it is walkable - they also offer a free shuttle.

5.0 / 10.0

What a lovely hotel! We stayed as a couple for a weeks skiing and had a great time. the facilities are excellent, the rooms plenty big enough (we had a standard room), the bathroom had a lovely rainwater shower and plenty of fresh towels. The hotel is about a 15 min walk from town but there is a hotel run complimentary bus service that runs from 8.30 - 10.30pm. We never waited longer than 5 mins its super efficient. The ski room was great with lockers and heated boot warmers. There is also a small but great ski shop in the basement for ski hire etc. We were only B&B but ate in the restaurant for dinner a couple of times and it was lovely. Food was great and breakfast was everything you could need. I honestly could not fault it - is it 5* I am not sure but it *is definitely a very good 4* and perfect for what we wanted.

2.5 / 10.0

What a lovely hotel! We stayed as a couple for a weeks skiing and had a great time. the facilities are excellent, the rooms plenty big enough (we had a standard room), the bathroom had a lovely rainwater shower and plenty of fresh towels. The hotel is about a 15 min walk from town but there is a hotel run complimentary bus service that runs from 8.30 - 10.30pm. We never waited longer than 5 mins its super efficient. The ski room was great with lockers and heated boot warmers. There is also a small but great ski shop in the basement for ski hire etc. We were only B&B but ate in the restaurant for dinner a couple of times and it was lovely. Food was great and breakfast was everything you could need. I honestly could not fault it - is it 5* I am not sure but it *is definitely a very good 4* and perfect for what we wanted.

5.0 / 10.0

Personnel adorable

10.0 / 10.0

I travel a lot and never write reviews, but was so pleasantly surprised by the hotel that I thought I would write one this time. First, the hotel is brand new, which means it is in great shape. Second, it is a little outside of Cervinia, but their shuttle bus process makes it very easy to get back and forth dropping off and picking up for skiing right at the lift. Most surprising, the food at diner was amazing and the dining room and bar service was excellent. I don't know if this is the same at all Mythos Hotels, but I will try them in the future to see.

4.0 / 10.0

The service at the hotel war very god. Beautiful decoration at the main area, and not to forget the spa area. But I must say that the bed and especially the pillows was below the standard….If you are a 5 star hotel, a pillow selection are a must. But in general a great hotel, in a nice area, with a friendly staff.

5.0 / 10.0

Excellent service all the way through.

1.5 / 10.0

Mixed experience at this new hotel.Pros:Brand new hotel with comfortably furnished (though small) roomsFriendly staff who even helped us when our car was stranded in the snow.Very professional and friendly waitersCons:Hotel is understaffed. The people who work their are friendly and do their best to help but there just aren’t enough people for them to be able to help effectively enough.Hotel is inconveniently located, just outside of the main center, so you either have to take a shuttle or drive and fight for parking.Hotel’s shuttle service is unpredictable and not frequent enough. Shuttle is small and several times we had to wait up to an hour because the shuttle we were waiting for couldn’t accommodate enough people.Very small rooms.Food at the restaurant is not great, though the servers are incredibly friendly and helpful!Recommendation to owners: The people you have working at your hotel are very nice and try their best to help, but there just aren’t enough of them to succeed in helping with every need that you would expect at a “5 Star” hotel, which yours is not.Find a new chef - the food at your restaurant is terrible.Bottom line: this is not a 5 star hotel.

3.0 / 10.0

Mixed experience at this new hotel. Pros: Brand new hotel with comfortably furnished (though small) rooms Friendly staff who even helped us when our car was stranded in the snow. Very professional and friendly waiters Cons: Hotel is understaffed. The people who work their are friendly and do their best to help but there just aren’t enough people for them to be able to help effectively enough. Hotel is inconveniently located, just outside of the main center, so you either have to take a shuttle or drive and fight for parking. Hotel’s shuttle service is unpredictable and not frequent enough. Shuttle is small and several times we had to wait up to an hour because the shuttle we were waiting for couldn’t accommodate enough people. Very small rooms. Food at the restaurant is not great, though the servers are incredibly friendly and helpful! Recommendation to owners: The people you have working at your hotel are very nice and try their best to help, but there just aren’t enough of them to succeed in helping with every need that you would expect at a “5 Star” hotel, which yours is not. Find a new chef - the food at your restaurant is terrible. Bottom line: this is not a 5 star hotel.

4.0 / 10.0

This is a new 5 star new hotel. It was expensive but the hotel did not meet the 5 star rating. Some small things can be overlooked, but many issues went beyond this. Reception staff friendly, tried to help but very inexperienced/ young Restaurant/ bar staff very good Written request for twin bed instead of double ignored despite hotel confirmation Apparently there is a dress code for the dining room. This is not mentioned on the website anywhere. My nephew was sent back to his room to change (he was in relaxed neat attire after a strenuous skiing day). He was not dressed badly Whilst on another evening, hotel guests with a small dog let the dog walk all over the table - nothing was said by staff! Given 1 key for the room not enough key cards available for all guests to have one each. Ludicrous The NYE gala dinner menu was pre-sent to us. It consisted only of seafood. I emailed to inform that our group had allergies. They acknowledged this and said menu would be adapted but on arrival at the hotel they said they had no information on this despite confirmation 5. Delays with organising a transfer via reception back to the airport. Took 3 days and speaking to manager to get costs. 6. Only 1 shuttle which broke down for a large hotel.Lots of waiting a long time 7. Unable to provide information for local Covid tests. Told to try torino/ milan airports! 8. Staff member in spa had headphones in whilst communicating to us. When she couldn't hear, she took them out.

2.0 / 10.0

This is a new 5 star new hotel. It was expensive but the hotel did not meet the 5 star rating. Some small things can be overlooked, but many issues went beyond this.Reception staff friendly, tried to help but very inexperienced/ youngRestaurant/ bar staff very goodWritten request for twin bed instead of double ignored despite hotel confirmationApparently there is a dress code for the dining room. This is not mentioned on the website anywhere. My nephew was sent back to his room to change (he was in relaxed neat attire after a strenuous skiing day). He was not dressed badlyWhilst on another evening, hotel guests with a small dog let the dog walk all over the table - nothing was said by staff!Given 1 key for the room not enough key cards available for all guests to have one each. LudicrousThe NYE gala dinner menu was pre-sent to us. It consisted only of seafood. I emailed to inform that our group had allergies. They acknowledged this and said menu would be adapted but on arrival at the hotel they said they had no information on this despite confirmation5. Delays with organising a transfer via reception back to the airport. Took 3 days and speaking to manager to get costs.6. Only 1 shuttle which broke down for a large hotel.Lots of waiting a long time7. Unable to provide information for local Covid tests. Told to try torino/ milan airports!8. Staff member in spa had headphones in whilst communicating to us. When she couldn't hear, she took them out.

10.0 / 10.0

We had a great time at Grand Hotel Cervino. A wonderful five-star hotel in Cervinia. A great and rich breakfast and a state-of-the art dinner (we took the half-board deal). The staff was nice, professional and very helpful. We will definitely come back!

5.0 / 10.0

We had a great time at Grand Hotel Cervino.A wonderful five-star hotel in Cervinia. A great and rich breakfast and a state-of-the art dinner (we took the half-board deal).The staff was nice, professional and very helpful.We will definitely come back!