Hotel & Ristorante Serenella





7.9Good
(454 Ratings)
"The hotel is very cozy, clean and close to the slopes and restaurants. Excelent location! The staff is very nice and helpful! We recommend this hotel for a wonderful stay!"
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3-Star Hotel
Top-tier experienceA high end property in this area
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Located 5.3 miles from Klein Matterhorn, Hotel & Ristorante Serenella offers 3-star accommodations in Breuil-Cervinia and features a shared lounge, a restaurant and a bar. Free WiFi is available and Cable car Plateau Rosà is a 3-minute walk away.
Free WiFi/internet
Non-smoking
Bar
WiFi/Internet
Shared living spaces
Ski in/Ski out
Fire extinguisher
Cleaning products
$$$$
7.9Good
(454 Ratings)
"The hotel is very cozy, clean and close to the slopes and restaurants. Excelent location! The staff is very nice and helpful! We recommend this hotel for a wonderful stay!"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
The hotel is very cozy, clean and close to the slopes and restaurants. Excelent location! The staff is very nice and helpful! We recommend this hotel for a wonderful stay!
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8.0 / 10.0
Location
Restaurant
10.0 / 10.0
Wider selection of bread and more fresh bread
The bread
10.0 / 10.0
It’s was very clean, the owner so nice
Very close to everything
8.0 / 10.0
location close to the ski area
10.0 / 10.0
Excellent Location and the room was clean and cozy.
10.0 / 10.0
Super cute but spacious room with lots of storage. Lovely breakfast. Staff very helpful.
9.0 / 10.0
Lovely host, also offered to make sandwiches when we left. The room was clean and cozy, really good value for money, good coffee in the morning and fair breakfast.
The bathroom a bit small, and even the breakfast offered enough, with a lot of diversity, I think a bit it can be improved, maybe some fresh pastry, and more diversity with eggs and meat, some scrambeled eggs would be really nice.
9.0 / 10.0
Great location!
7.0 / 10.0
Breakfast was good. Beds comfortable. Room was extremely small
Room could have been bigger
5.0 / 10.0
Excellent location and bedroom clean and comfortable.
Dining area, reception and lounge in need of upgrade and very strong smell of smoke. Breakfast average
5.0 / 10.0
Reception area is like the family’s living room- TV area. Feels like you are a part of the family, if you like that sort of thing.
Breakfast is satisfactory but I agree with other reviewers. Clearly management doesn’t read these reviews or care.
Good central location
Smell of smoke periodically permeates the reception area due to smoke from street or balconies
Paper thin doors. Noise from reception/TV lounge
No Mountain views, in spite of description in room type. Hotel surrounded by other buildings. No rooms have any attractive views.
No safety deposit box, in spite of description in room type. Management says they are not needed.
Toilet squeezed. No place to put your knees! Ergonomically insane
Get what you pay for, so don’t overpay, then it’s ok.
Breakfast was just satisfactory. Didn't appreciate the rotten fruit.
Staff doesn't speak much English
7.0 / 10.0
Good staff and location
Room is very cramped, breakfast is not very good
7.0 / 10.0
very central , rooms were clean and comfortable
the smell of cigarettes in the lobby
10.0 / 10.0
excellent location if you want to go skiing. Beautiful rooms. Breakfast had bad reviews but for a small hotel, you couldn’t ask for more. great place. We will go back!
n/a
7.0 / 10.0
Good location, near restaurants and shops. Rooms are renovated and look like in picture. Breakfast is ok, with cereals, some cold cuts and cakes. Parking in premises.
Room door and walls let all noises through. So earplugs are recommended. Reception and restaurant are a little outdated.
8.0 / 10.0
Rooms were nicely decorated, and a good size. There was parking available with the hotel. Great location in the centre of town. Very close to the chair lifts.
Despite it being a non smoking hotel the reception area smelt of stale cigarette smoke.
9.0 / 10.0
Lovely homely hotel. Very friendly, great rooms and fantastic food. Perfectly placed for the skilift and town centre.m
1.0 / 10.0
The hotel staff member physically assaulted my husband and me after asking why we need to leave our keys at the front. Unfortunately it's exactly how it sounds, yes we asked why and the hotel staff member just started shouting and putting his hands in my face until he reached for my pouch aggressively to reach for the key. My husband immediately got in between and tried to hold a conversation with the individual asking him why he is reverting to physically assaulting us. Apparently, he was already upset that yesterday we did not leave our key so instead of communicating he immediately reverted to violence. We had no idea he was already upset and did not intend to upset him more, but even so it is no excuse to intimidate a 24 year old girl who clearly opposed no threat or unwillingness to cooperate.
8.0 / 10.0
location to restaurants and lifts, the owners are friendly and helpful
there was a large amount of spider cobwebs on the ceiling in our room, that was the only cleaning issue though
8.0 / 10.0
Room was bigger than expected. Location couldnt have been better. Breakfast was reasonable, good before a day on the slopes. Good option for a short ski trip
2.0 / 10.0
Location is great, The hotel is clean and warm
The glass shower door exploded with my daughter in it cutting her hands, feet and a scratch on her face as well.
I haven't even received a word of apologize.
8.0 / 10.0
Lovely hotel with very comfortable rooms; soft, comfy beds, clean bathroom with plenty of hot water, newly refurbished. Breakfast was simple but exactly what we needed ahead of a ski day. Very convenient location for lifts and in-town restaurants. Would definitely stay here again
Staff did not make much effort to be friendly, although may be due to language barrier. Some noise unfortunately travelled through from reception into our bedroom and disturbed us in evenings and early mornings.
7.0 / 10.0
The location was great! In the middle of the resort, close to the ski lifts.
There is a ski storage room in the hotel.
The room was very clean.
The staff is helpful, though they speak only Italian or French.
The room was really small, which is not clear from the description. There was not enough space to open a suitcase.
Poor breakfast.
9.0 / 10.0
Great location, close to the ski lift.
Clean and freshly renovated rooms
The room was a bit small, not much space to move.
8.0 / 10.0
great location, super central, great new furnished rooms.
the main shared areas in the breakfast room and main lobby are a bit antiquated
10.0 / 10.0
Great for skiers. Close to cheirlifts. Satisfying breakfast.
A bit of small room.
9.0 / 10.0
Nice family run hotel. Very friendly and a great location.
It was all good.
8.0 / 10.0
Good location, nice bedroom and bathroom.
Breakfast choice wasn’t great.
1.0 / 10.0
l'unica cosa positiva è la posizione, molto centrale, cento metri (in leggera salita) e sei sugli impianti. Per il resto tutto davvero pessimo. Entrando c'è un fetore terribile di cucinato, cosa che potrebbe essere risolta con l'installazione di una cappa o banalmente facendo cambiare l'aria ai locali. La colazione con prodotti di discount è poco più che sufficiente. Quando chiedi qualcosa alla proprietaria sembra sempre ti faccia una cortesia. L'atteggiamento è quello di una alla quale da fastidio la tua presenza. Rapporto qualità prezzo davvero insufficiente.
La prima cosa che dovrebbe cambiare è l'accoglienza. Un sorriso ogni tanto farebbe piacere, sembra di stare in una camera mortuaria. Le stanze non sono moderne, solo il bagno presenta dei segni di ristrutturazione anche se non recenti, ma lascia tutto molto a desiderare, dalla pulizia, praticamente assente (I pavimenti sono veramente molto sporchi, le suppellettili e le mensole sono piene di polvere) al cambio degli asciugamani. La camera mediamente è abbastanza fredda. I materassi sono sfondati, confesso di essermi regolarmente alzato con il mal di schiena. Gli armadi mancano di cassetti dove conservare i vestiti ma ci sono solo grucce. Gli spazi comuni sono insufficienti e vecchieggianti. In struttura è presente un deposito sci ma non possono essere asciugati gli scarponi.
Non riesco davvero a capire da dove arrivino le recensioni positive, probabilmente dal grosso numero di turisti inglesi, i quali sono probabilmente abituati a standard alberghieri diversi.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel & Ristorante Serenella. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel & Ristorante Serenella pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel & Ristorante Serenella?
We found 8 amenities for this rental. This includes free wifi/internet, non-smoking, bar, wifi/internet, and shared living spaces.
