Cervino - VRetreats, an SLH hotel
Top rated by guests





9.2Outstanding
(338 Ratings)
"It is relatively new, so everything is nice, clean and comfy."
Verified guestDon't miss out! Price and availability may change
5-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Located in Breuil-Cervinia, 5.7 miles from Klein Matterhorn, Cervino - VRetreats, an SLH hotel has accommodations with a fitness center, private parking, a garden and a terrace.
Business facilities
Airport transportation available
Shuttle available
Free shuttle available
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Ski in/Ski out
Garden
Laundry services
Sauna
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Childcare services
Toilet with grab rails
Accessible by lift
Key card access
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
$$$$
Top rated by guests
9.2Outstanding
(338 Ratings)
"It is relatively new, so everything is nice, clean and comfy."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
The property was good, welcoming staff and really good spa. Shuttle service was very convenient.
10.0 / 10.0
It is relatively new, so everything is nice, clean and comfy.
Can’t really say anything bad.
9.0 / 10.0
Location was perfect, a 15 minute walk to the town centre. The hotel offered a shuttle service to and from the Ski lifts which was very convenient as well as lockers for ski gear in the basement. Fantastic spa area.
Restaurant menu variety felt limited. Bar are was small and you didn't feel like you could completely relax there.
Booked a pedicure which was performed to the side of the counter where you could overhear guests having loud conversations near the gym, would have been more relaxing in a treatment room.
8.0 / 10.0
Good service
Good service, new hotel
9.0 / 10.0
Good service, new hotel
Good service, new hotel
10.0 / 10.0
Absolutely beautiful hotel. Well maintained and clean. Great facilities (especially the spa) and the staff were fantastic. Nothing was too much trouble. The free shuttle was a real boon. It’s just the most relaxing place to stay and highly recommend
Not much. Was expensive, but you do get what you pay for
6.0 / 10.0
The spa is lovely, and hotel facilities were good with ski hire and lockers etc. Shuttle runs from 8-10:30pm which is good but there are only two so sometimes you have to wait up to 20 minutes.
Unfortunately reception staff / quality of service let's this hotel down and for me, prevented it from feeling 5*.While we were there, there were strong winds and a lot of lifts were closed. Messaging from reception staff was inconsistent and disjointed. One told us there would be a shuttle down to Valtournenche but the next morning we were told there wouldn't. One group were told all lifts were closed, we were told they weren't.
In terms of other service it wasn't up to 5* standards; asking for things to be sent to the room that didn't arrive, trying to get hold of a bottle opener I had to ask 3 staff and was eventually told to take my bottle to the bar from my room as they wouldn't lend me one.
The shuttle was great and appreciated but again, communication was poor. On trying to get out in time for dinner we were told the shuttle was busy with another group and reception didn't know how long we'd have to wait. Just felt like some walkie talkies or whatssap with the drivers could provide a much better service to guests.
10.0 / 10.0
Beautiful and new hotel, with great spa. The personal was very nice, the rooms were very clean, and change out towels even twice per day. Bus shuttle until the ski slope, rental ski and everything u need for ski and snowboarding in the hotel.
8.0 / 10.0
Beautiful hotel, spectacular views, lovely spa and fantastic service
10.0 / 10.0
breakfast was really amazing
10.0 / 10.0
We had a wonderful experience at the Grand Hotel Cervino!
Every staff member we encountered were delightful and eager to help! Our family pet received the best welcome ever with a courtesy kit for doggies and really enjoyed the stay! The cuisine was amazing with a large variety of local food and wine options available. The restaurant stuff did their best to make our experience great.
It’s a freshly built property with a fantastic infrastructure, great SPA and a beautiful chalet-style interior design. Great location for hikers with many trails starting nearby. Although we didn’t have an opportunity to play golf, one could easily enjoy it since the hotel in conveniently located on the golf course.
Overall, we had a great experience with the hotel: the staff was incredibly helpful, and the amenities were great. The room was wonderful, clean, and perfect to celebrate a birthday weekend. Thank you everyone for making our stay very special!
We will be definitely back!
n/a
10.0 / 10.0
Excellent
The weather!!
10.0 / 10.0
Very nice rooms with a amazing view on the Matterhorn
Very good, amazing staff. Alice was great and everything was perfectly arranged by her.
9.0 / 10.0
New design hotel, fancy and functional, conveniently located. excellent staff at reception
9.0 / 10.0
The location, staff, facilities and rooms were all first class. The service from the in-house ski hire shop was also amazing - Dimitri was super helpful and changed our skis and boots loads of times without a problem at all. Will definitely be returning!
the menu for dinner could do with being a little simpler.
10.0 / 10.0
Everything was amazing, from the room to the whole staff.
Position closed to the ski lift, free courtesy bus, breakfast and dinner excellent.
Incredible view of the Matterhorn.
Highly recommended
9.0 / 10.0
Beautiful, cozy, nice spa
Location - away from the town
10.0 / 10.0
The staff were incredible. Nothing was too much trouble for them. It was my fiancées 30th and they made it extra special.
!Nothing at al
10.0 / 10.0
very modern. great service. free internet throughout the whole facility. Fantastic view out of the restaurant!
2.0 / 10.0
breakfast.
your staff are very confused. bad service in ski room. No water in rooms. no coffee in room. breakfast much too late.
9.0 / 10.0
Nice rooms, high quality restaurang and super convinient shuttel service to/from skiing lifts!!
Would be nice with cold drinks in the spa!
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Cervino - VRetreats, an SLH hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Cervino - VRetreats, an SLH hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Cervino - VRetreats, an SLH hotel?
We found 34 amenities for this rental. This includes business facilities, airport transportation available, shuttle available, free shuttle available, and golf course (within 2 mi).
