Hotel Hermitage Relais & Châteaux
Top rated by guests





8.3Excellent
(58 Ratings)
"This hotel is true, old world, alpine luxury. The location is exquisite - in the beautiful valley at the base of the Matterhorn (Cervino); ask for a room with THAT view. They accommodate pets. But it ..."
Verified guestDon't miss out! Price and availability may change
5-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Hotel Hermitage is located at 6726 feet above sea level, at the foot of the Matterhorn, and provides a free shuttle to the ski elevators.
Business facilities
Airport transportation available
Shuttle available
Free shuttle available
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Shared living spaces
Ski in/Ski out
Garden
Laundry services
Sauna
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Safe
Childcare services
Accessible by lift
Cleaning products
$$$$
Top rated by guests
8.3Excellent
(58 Ratings)
"This hotel is true, old world, alpine luxury. The location is exquisite - in the beautiful valley at the base of the Matterhorn (Cervino); ask for a room with THAT view. They accommodate pets. But it ..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
3.0 / 10.0
staff great hotel is not a 5 star hotel, hallway caroets are ripped, rooms show there age and are desperate need of a redo. bookings filter for air conditioning doesnt apply to all rooms
staff bar pool
area
8.0 / 10.0
comfortable, cozy rooms
nothing
9.0 / 10.0
Only fault I have is that our room was on the back of the laundry and the walls are thin so we could hear a lot of thumping. The elevator was also near and our room and was loud. I would ask next time to be located further from both.
9.0 / 10.0
Need some renovation.
Not much, the reality is that the hotel deserve the major reconstruction and modernisation but staff are really doing amazing job so if the service is at that excellence level then everything is getting easier.
10.0 / 10.0
This hotel is true, old world, alpine luxury. The location is exquisite - in the beautiful valley at the base of the Matterhorn (Cervino); ask for a room with THAT view. They accommodate pets. But it all starts with the staff - all with excellent attention to details, helpful and friendly. Go to their bar and sample cocktails at the huge lobby fireplace or outside. Special note of the barman, who new his stuff. The SPA is excellent and very clean. The rooms are great, with all amenities.
N/A
9.0 / 10.0
We did not like the food in the restaurant, some odd meals there
6.0 / 10.0
the property is nice, the hall with the fire place is cozy and the hotel is near the centre so a good location. then hotel offers the service to drive you to the center and back when you want so that is very good. the room was big.
we expected more from the spa instead it was very small and even though we stayed two nights it was already completely full when we arrived so we couldn’t do any of the treatments offered which was sad since we booked here because of the spa. we also didn’t enjoy the restaurant we expected a higher quality of the food.
9.0 / 10.0
wonderful sophisticated and charming Hotel with amazing bar, lounge, spa and comfortable rooms. friendly courteous staff as well who drove us to anywhere we wanted to go in the resort
can’t find a single fault - only recommendation would be to have sky sports on to in lounge to watch the 6 nations match!
7.0 / 10.0
the location and the facility
the price of the hotel
10.0 / 10.0
outstanding experience
everything
9.0 / 10.0
Service great
Breakfast too expensive so went into town for a much better offer
10.0 / 10.0
One world classic mountain view 5 star plus hotel with pleasant and relaxing public areas, wonderful spacious rooms, the best restaurant in Cervinia, shuttle service and a very cohesive staff. The whole facility is very well managed and kept throughout the years.. We shall return.
10.0 / 10.0
We chose Hermitage initially for its great facilities (the spa, excellent restaurant, ski lift shuttle etc) but all of that was overshadowed by the warmness and positive energy of the staff who truly made us feel like being part of a family. It’s very rare to experience such authentic hospitality but in Hermitage it comes naturally!
9.0 / 10.0
excellent service
10.0 / 10.0
Everything about this Hotel is great. The family leading it for the 3rd generation, the atmosphere, the brillant restaurant, the classy interiors, the service, just an outstanding place to feel at home and in a dreamlike holiday at once
4.0 / 10.0
Hotel inteiro fede a cigarro . Tem um smoking room que escapa cheiro de cigarro e charuto . sou alérgico e passei mal . Péssimas recordações
Escolhemos a diária com café da manhã Z o hotel se negou a servir o café e quis cobrar novamente / pessima relação custo benefício . Quase 900 dólares a diária , num hotel fedorento sem café da manhã foi uma escolha pessima . Tentei reclamar no booking e não adiantou nada
9.0 / 10.0
Ristorante molto bello, personale gentile e professionale, ma cibo non all'altezza della nomea.
Prezzi dei vini un pò fuori mercato!
8.0 / 10.0
Storico hotel ben curato. La SPA è pulita e accogliente. Staff molto gentile e disponibile.
Il servizio bar efficiente, ottimi i drink
L’hotel è un po’ datato e avrebbe bisogno di un restyling
8.0 / 10.0
Priveliște frumoasă,se văd munții și ningea…
Prețul exagerat la ce se oferă
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Hermitage Relais & Châteaux. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel Hermitage Relais & Châteaux. Enjoy the water!
Is Hotel Hermitage Relais & Châteaux pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hotel Hermitage Relais & Châteaux?
We found 31 amenities for this rental. This includes business facilities, airport transportation available, shuttle available, free shuttle available, and golf course (within 2 mi).
