"The room service food at night was terrible for such a great hotel.. the room was fantastic. The hotel is amazing…. but the room service food at night was literally like microwave food. So disappointe..."
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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About this hotel
Luxury hotel with 3 restaurants and a full-service spa 3 restaurants, a full-service spa, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a rooftop terrace are onsite. Van der Valk Hotel Gent offers 262 air-conditioned accommodations with safes and coffee/tea makers. Smart televisions come with digital channels.
Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.
Recreational amenities at the hotel include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.
Service feeThis helps Expedia provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Expedia
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Top rated by guests
9.4Outstanding
(633 Ratings)
"The room service food at night was terrible for such a great hotel.. the room was fantastic. The hotel is amazing…. but the room service food at night was literally like microwave food. So disappointe..."
Luxury hotel with 3 restaurants and a full-service spa 3 restaurants, a full-service spa, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a rooftop terrace are onsite. Van der Valk Hotel Gent offers 262 air-conditioned accommodations with safes and coffee/tea makers. Smart televisions come with digital channels.
Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.
Recreational amenities at the hotel include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Internet / Wifi
Laundry
Hot tub or spa
Wheelchair accessible
Gym or Fitness Center
Family friendly
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Expedia properties are professionally cleaned after each stay.
Service feeThis helps Expedia provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Expedia
Ratings and reviews
9.4 / 10.0
Outstanding(633 Ratings)
5.0 / 10.0
T
5.0 / 10.0
Excellent
5.0 / 10.0
Lovely hotel, amazing breakfast and great service
4.0 / 10.0
Everything in the hotel was superb with the exception to poor lumpy non feather pillows.
5.0 / 10.0
Great place to stay for business purposes.
5.0 / 10.0
Best stay so far. Clean room, modern design, big desk for writing and enjoying coffee, pillow bed comfy, toilet clean and shower all working very well. Very very comfortable stay. Reception great service, recommended me a shopping mall as my shoe sole came off. Im an official fan of Van Der Valk brand now.
8.0 / 10.0
Property clean and staff excellent. Approach to hotel felt like an industrial estate and view from window the same. Car is necessary to go into town. Lighting in dining room too dark at breakfast, and not enough light in room for reading. Good car parking (surface and underground) at a reasonable rate.
10.0 / 10.0
The room service food at night was terrible for such a great hotel.. the room was fantastic. The hotel is amazing…. but the room service food at night was literally like microwave food. So disappointed taste like cardboard! Apart from this, it was fantastic stay
10.0 / 10.0
Parking can be an issue
10.0 / 10.0
I recently had the pleasure of staying at Van der Valk Hotel Gent, and I must say, it was an excellent experience from start to finish. From the moment I arrived, I was greeted with warmth and hospitality, making me feel welcome right away.
Upon check-in, I was offered a lovely glass of cava, which was a nice touch and set the tone for a relaxing stay. The reception staff were not only friendly but also very helpful, providing me with all the information I needed about the hotel amenities and local attractions.
The hotel itself is beautifully maintained – it’s incredibly clean, and everything feels fresh and well cared for. The rooms are spacious, modern, and thoughtfully designed, offering both comfort and style. I especially appreciated the comfortable bed, which made it easy to unwind after a day of exploring the city.
The location of the hotel is also ideal. There are excellent public transport connections, making it easy to get to local pubs, restaurants, and other attractions. Whether you’re planning a night out in the city or a quiet evening at the hotel, you’ll find plenty of options nearby.
The breakfast was another highlight of my stay – a great selection of fresh, high-quality items to start the day off right. There was a good variety of options, catering to different dietary preferences, and the dining area itself was bright and welcoming.
Overall, my stay at Van der Valk Hotel Gent was incredibly enjoyable. It’s clear that the hotel staff take pride in offer
10.0 / 10.0
Whilst the hotel is positioned close to the motorway it is on an industrial estate so reaching it wasn't what we expected. However, as soon as you enter the hotel you forget the journey as it was luxurious from the moment you step inside. The rooms, dining and drinks were all sublime
10.0 / 10.0
Convenient.
5.0 / 10.0
We only stayed at this hotel for one night. After a long drive, we arrived with no real expectations when booking—our main priorities were having secure parking (note: there’s a €10 fee) and being reasonably close to Ghent city centre.
What we loved about this hotel is that from the moment you walk into reception, it feels clean, modern, and welcoming.
The family room we booked was surprisingly spacious and bright—I honestly didn’t expect to get such a large room for a family. More hotels should take note and offer proper double beds for families! The room even had a comfortable seating area, which was a great bonus.
The only minor downside was the lack of hair conditioner. I always wonder why, in this day and age, hotels don’t provide it as standard. Many travellers rely on small travel-sized bottles, so finding it in a hotel always feels like a thoughtful touch.
Other than that, everything was perfect, and we would definitely stay here again.
3.0 / 10.0
I often stay at Van Der Valk as “you know what you get”, which is usually high standard for affordable price. Whilst this hotel outside of Genk had spacious rooms, very comfortable beds it had several drawbacks which you would not expect. Small things like no separate light switch for bathroom (same switch as for the bedroom) but the worst aspect was that the rooms were not soundproof at all. Noise and conversations from street level clearly heard in our rooms. That is unusual for Van der Valk which usually gets the basics spot on. The area of the hotel is really strange and you should only see this as a “motel” as you need a car to get anywhere sensible.
8.0 / 10.0
The hotel is excellent. The room was very good with a comfortable bed and breakfast is amazing. The only downside is that the bus does not run at the weekend so it is a 15 min walk to the tram stop at the hospital.
4.0 / 10.0
Nice hotel but located in an industrial area, so you need to take a taxi to get to the city center (the bus does not pass by during the weekends). Great hotel with high room standards, as always for Van der Valk hotels. 3 restaurants + skybar in the hotel. We ate at two of them. Had a 6 course meal at Mr. Sato which unfortunately was on the average (it was saved by the meat dish and a very good dessert) so there is room for improvement (waited 20 min for a non-alcoholic beer after having reminded 3 waiters. The cutlery was not changed between the different courses, just left straight on the table which had no table cloth. Not quite the standard you expect for a EUR 80 meal).
Overall a good hotel experience and Gent was a beatiful city.
5.0 / 10.0
While it’s in an industrial area - perfect for the arena nearby - it’s also extremely welcoming, comfortable and family friendly. The food (breakfast and dinner) were both standout, the room was spacious and comfortable and the staff very friendly. The whole place is very tranquil. We’ll definitely go back.
5.0 / 10.0
Great hotel with great facilities.
5.0 / 10.0
Another great stay at this hotel for us as a family. When ever we have the opportunity to stay in Belgium we chose Van der Valk for simply great servive we receive. This year on our return to UK from our trip to Europe we chose this hotel again and our experience again was lovely. From check in to the room choice and great breakfast we received an outstanding service.
10.0 / 10.0
This was our second stay at the Van der Valk Ghent.
This stay was as good as our first ever stay!
Excellent hotel group, we have booked a stay at the Van Der Valk Amsterdamand its absolutely amazing!
Staying again, hell yes!
5.0 / 10.0
We stayed in the family suite and it was so lovely. Perfect for a family of four, our 5 year old loved it. Lots of little lovely details such as wash pack especially for children! Lovely cot available at an extra charge.
3.0 / 10.0
Stay was fine but horrible location. Very industrial buildings all around, terrible views in every direction. Ghent was having their annual 10 day music fest and therefor NO bus service to this area…very inconvenient and extra unplanned expense having to use uber and taxis 2-3 times a day.
6.0 / 10.0
Everything else was perfect. Great room, a lot of place to put personal belongings in the room. However what bothered me the most is that a cleaning lady entered my room in the morning without knocking, and I was changing:(
8.0 / 10.0
No public transportation during weekend
5.0 / 10.0
A one night stopover, absolutely perfect for what we needed. Travelling with dogs, the hotel was very accommodating. Underground car park with plenty of space.
5.0 / 10.0
Food superb and great value
10.0 / 10.0
Friendly staff, excellent service, quiet, clean and comfortable, stayed two nights only but I will come back definitely
6.0 / 10.0
Got charged twice for parking
10.0 / 10.0
Great !
10.0 / 10.0
Great hotel. Easy 12 minute bus ride on the 19 bus from the train station.
Friendly staff and the restaurants were excellent
5.0 / 10.0
Lovely hotel
Great location
10.0 / 10.0
Friendly staff, beautiful family suite and amazing breakfast with a few vegan options
10.0 / 10.0
The room is very new, clean and quiet. The breakfast is great!!!
10.0 / 10.0
The hotel was great industrie and football stadium. The view is nothing specialm
10.0 / 10.0
None
5.0 / 10.0
A modern, clean and spacious hotel. Our family room was fantastic, our daughter loved her bunk beds and the large cuddly toy animals left to play with. The hotel even left a rucksack and soft toy for our young son in his cot. Lovely bath, large comfy bed with TV in front. Really happy with the accommodation. Probably more of a business hotel than traditional family hotel, but the facilities were still great for kids and staff were very helpful to accommodate our young kids. There is a small play area with slide and climbing frame and my daughter especially enjoyed watching the chickens!
The service could not have been better, hotel reception and restaurant staff helped to warm milk and meals for our children and gave helpful guidance for trips into the city.
There is a large supermarket right next to the hotel built into the Gent football stadium which next door. Incredible location on a matchday.
Worth noting that the hotel is a small distance from central Gent. We found it easy to reach by bus and tram (25 mins total). The hotel staff offered to arrange us taxis for approx $20. Driving was a little trickier due to the low emission zone in central Gent but again staff pointed us towards parking options.
6.0 / 10.0
The hotel is next to a stadium and on an industrial estate. You cannot get anywhere from the hotel as its far from the city. The views from the rooftop bar are of factories, cranes and car parks. The hotel is expensive and is nicely decorated but they have the audacity to then charge for everything else, parking, an extra bed for a child and even a drop if milk for a tea in my room. Staff are unbothered by guests and bordering on rude.
5.0 / 10.0
Amazing hotel for families.The family suite really spacious and clean.Kids room with bunker beds, kids book and teddy bear.
Very friendly staff, welcome drink champagne and small plush toys for the kids.
Room with a nice view and very comfortable bed. Wood room card, no plastic.
Special kids box with shampoo and bath amenities.
Morning breakfast buffet very good with a lot of options and everything really tasty and fresh.
Totally recommend it for a family stay.
10.0 / 10.0
Very nice hotel,modern, clean ,good food,parking inside.
10.0 / 10.0
Quality, luxury and high-tech are 3 words that come to mind. A distance from Ghent centre but easy and exciting transport on local bus and tram. Staff are first class - special mention of a waitress in the Lobby bar ( short Cambodian lady) who provided friendly and excellent service to my family.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Van der Valk Hotel Gent. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Van der Valk Hotel Gent pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Van der Valk Hotel Gent?
We found 7 amenities for this rental. This includes air conditioner, internet / wifi, laundry, hot tub or spa, and wheelchair accessible.
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