Bužinel Estate

Nice and clean place restaurant very good!

Room was nice, clean, good shower. Pool area with view was lovely, staff were friendly, restaurant was excellent. Breakfast is at their partner restaurant 800 metres up the road - it was nice to see the other accommodation too.

Čeprav sva bivala le eno noč, je bila izkušnja odlična. Osebje je izjemno prijazno in pozorno, poskrbeli so za vse, kar sva potrebovala. Hrana in vino sta bila vrhunska ter sta prijetno dopolnila najino bivanje. Ob bazenu vlada zelo mirna in sproščujoča atmosfera, zato je to popoln kraj za oddih in polnjenje energije. Z veseljem bi se še vrnila.

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Decent views

I stayed here during a birthday weekend after spending several days hiking around Lake Bled. I booked this property because of the overwhelmingly positive reviews and was really looking forward to relaxing and unwinding. Unfortunately, the experience was disappointing from start to finish. The employee who checked me in was rude and dismissive from the moment I arrived. When he showed me the room, I realized it had two separate twin beds instead of one bed. I understood this may have been a Booking.com issue, but when I politely asked if there was any possibility of switching rooms, even to one without a view, he acted irritated and uninterested in helping. He told me he would check, then ignored me for nearly 20 minutes. When I finally found him again, he simply said there was “nothing they could do” unless I paid an additional €95 per night. The entire interaction felt cold and unprofessional. Things only got worse when he recommended a winery/restaurant that required a 15+ minute walk along a narrow, busy road with cars flying around blind corners. It genuinely felt unsafe, and I had to repeatedly move out of the way of traffic. The restaurant itself was average at best and extremely overpriced. Back at the hotel, dinner was another disappointment. The pasta was undercooked and bland, which was surprising given the location so close to Italy. Service was also poor. One of the waiters seemed stressed and overwhelmed throughout the evening. When I mentioned I was celebrating a birthday and asked if they did anything small for celebrations, such as a dessert or a shot, he abruptly responded, “Yeah, okay. We don’t,” and walked away. The interaction felt unnecessarily rude and awkward. Overall, the stay was a huge letdown and ended an otherwise amazing trip to Slovenia on a negative note. The property itself may look beautiful online, but hospitality matters, and the service here fell far below expectations.