La Casa - comfortable - by PA
Top rated by guests





8.0Excellent
(251 Ratings)
"Very nice and well equiped apartment in central location and helpful hosts. Also very reasonably priced."
Verified guestDon't miss out! Price and availability may change
7 guests · 2 bedrooms · 1 bath
High-end valueWell priced for this area
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Enhanced cleaningExtra health and hygiene measures to ensure your safety
Just a 14-minute walk from Lucerne Train Station and 0.9 miles from KKL Culture and Convention Center Lucerne, La Casa - comfortable - by PA features accommodations in Lucerne with a terrace.
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
Balcony/Terrace
WiFi/Internet
Family friendly
Smoking allowed
Contactless check-in/out
Tennis court
Cleaning products
$$$$
Top rated by guests
8.0Excellent
(251 Ratings)
"Very nice and well equiped apartment in central location and helpful hosts. Also very reasonably priced."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Very nice and well equiped apartment in central location and helpful hosts. Also very reasonably priced.
Parking was difficult and expensive - but that applies to anywhere in Luzern and out of the control of the hosts.
6.0 / 10.0
The neighbourhood is quiet and safe.
The flooring makes a creaking sound every time we step on it.
3.0 / 10.0
Read the rest of the review
CAUTION: Moldy walls and smelly apartment!
Silverfish in bed.
Black mold on walls. Has been attempted to be concealed over the entire apartment.
Extremely noisy floors
Smelly apartment
There is no table for dinner or breakfast.
No response from staff when asked for early checkout and refund due to mold health risk.
Not clean. Hairs laying around, and food on cupboard doors, dirty handles.
Should not have the right to rent out this apartment.
Make sure to read the other reviews that also state mold and other deficiencies.
Dont understand the current 8 rating.
7.0 / 10.0
Had an uneventful and a pleasant stay. Nice outdoor/terrace area is great plus. Convenient location, not far from public transport.
Shower drainage was poor. Bathroom had considerable amount of mold which was a big letdown.
8.0 / 10.0
Good Kitchen,Clean rooms
Nothing
10.0 / 10.0
We have stayed here for two nights during 3rd week of June. We had a wonderful time, the host was great, very responsive. The property is very clean, our check-in was easy as well. We highly recommend this property for their vacation needs.
Its a mile walk from Luzern train station, but it is very easy and comfortable to walk.
6.0 / 10.0
Spacious apartment , well connected by bus to center of the city
- Cleaning was not done properly - we found a dirty sock , dirty tray inside the oven and the shower area kept flooding due to blocked drainage
- some electric points did not work , tv did not work on second day
- unresponsive staff - all we asked for was shower gel and even that was not delivered ; staff did not reply to our other questions either
10.0 / 10.0
We enjoyed the available fans and the amazing outdoor patio. The kitchen was stocked well however we never used the kitchen . It was a great location to the train station the busses and to the old town .
Mold on ceilings
10.0 / 10.0
It was i nice apartment we used it for a stopover on our way in to the Swiss alps the next day perfectly placed for this and a nice quiet area so got a good night sleep 😴
Owner turnd up next day when we where checking out. Very pleasant and friendly.
Nothing 😆👍
6.0 / 10.0
Clean & Walking distance from bus station.
Squeaky floor in second bedroom which sometimes disturbing others during midnight .
Might consider to add kettle & kitchen chopping board.
10.0 / 10.0
Actually, we were not aware of the location of the key; we struggled a bit; this could have been avoided by sending personal email WhatsApp and avoid the anomaly/trouble.
Rest of the things were fine and met our expectations.
All Good
9.0 / 10.0
Clean, comfortable and had a nice balcony.
No kettle so unable to make a cup of tea
10.0 / 10.0
Great location; very clean, comfortable!
9.0 / 10.0
The apartment is a really good size, comfortable and with some nice pictures. All was smooth with the process and communications with the host. The location is good and it's nice value for money.
Overall it was really great. OK the squeaky floor in second bedroom has been mentioned. But appreciate it's difficult to resolve and wasn't much of an issue.
9.0 / 10.0
Lots of space with all the required amenities in an apartment. Quite good location with bus stop nearby (300mtr away) to go to Lucerne station.
Not too many restaurants around but that was known from before.
4.0 / 10.0
The instructions for the entry were not correct. We were told that the key will wait for us inside the building within a safe which is located in the mailbox. This was incorrect.
The key was left outside of the building in a small box attached to the basement window.
The provided instructions (document with all information) was also incorrect and contained invalid links. We were asked several times to leave the tourist tax (4CHF per person) but were never given the transport card for the city like it is defined by the city Luzern. Upon my request to receive this, I was told that they will contact the tourist agency and get back to me (which they never did).
Communication with the responsible person was not good. It was done via What’s Up however she was not available even though the working hours were clearly stated. Every time I contacted her she needed 1+ hour to respond. Any attempt to call the number was even not possible.
The photos are also incorrect. There are no yellow chairs in the living room. The furniture is old and partially broken.
The apartment was relatively clean.
10.0 / 10.0
Nice quiet neighborhood. Had a bathtub as well as a shower. Easy walk from train station. Maybe took 15min to walk.
8.0 / 10.0
The pictures offer a great representation of what you get.
Cozy apartment, with the tools you need in the kitchen…even a Nespresso machine with pods (thanks!)!
Both rooms have access to the patio which is a quiet but offers some outdoor access.
The apartment really was perfect for us, a family of 5, to stay in Lucerne. (Kids age 15, 13, & 9)
Bathroom has a tub or shower (small).
Apartment was clean and well kept.
Easy access of the street, and about a 15-18minute easy walk to all of the heart of Lucerne things (Old town and New Town and the train station). Bus stops in 5 minute walk distance with 2-3 options.
Very efficient option within easy walking distance that didn’t have the high price of the old/new town property prices.
The bedroom with three beds has VERY creaky wood floors. The main bedroom wood floors were slightly creaky. This was not a deal breaker, or problem for us. But I did see it mentioned before and is a real thing for those who need it to be super quiet with small children or something.
5.0 / 10.0
was a little tricky because the mailbox the lockbox was in was not labeled. We opened ALL the mailboxes to find the right one
The layout of the apartment is a little odd BUT the bathroom is newly remodeled, there was an outdoor space and the beds were comfortable
3.0 / 10.0
The location and the room was not bad.
Especially the room was large enough to stay by family.
I can not find designated parking at the designated parking app and message from host suddenly stopped during the very time when we had a chat about it.
At least one out of four beds was the nest of bugs and I was bited so many in number.
10.0 / 10.0
The quality of service provided by the host and he extends his support with advices when we inquire about something.. he is always available to support
Parking is one of the biggest challenges we faced here.. nevertheless this is a common for the entire Lucerne city .. so not specific to this appartment.
9.0 / 10.0
1. well-equipped apartment
2. comfortable bed
a little bit far away from city center and train station
8.0 / 10.0
Facilities, cleanliness
Location and tourist tax which need to pay by day n not by night..should charge everything in instead of separate account..
9.0 / 10.0
convenient, well stocked, very good shower.
5.0 / 10.0
Location was not so great for us! You have to walk like 4 blocks to get to the bus stop & then take the bus to go to the main parts of Luzern
9.0 / 10.0
Easy to find the location and easy check-in.
But the city tax need to be paid by cash which is not conviniont
2.0 / 10.0
The location, we were guided to another apartment without any host name. the communication was good before arrival.
We were contacted via the booking platform one day before that our apartment has to change. that is fair, but we expected more information on the new apartment, and the name of the person or organisation managing the change.
We got into an apartment in the best location, but the heating did not work enough in December, and the furniture would be better replaced (cabinets, bathroom).
An anonymous person was communicating before arrival, but at night no one could fix the heating.
This evaluation is not about the Casa, but the apartment we got referred to. We did not see our booked apartment, but the change of apartment without seeing the details I would not recommend to anyone.
After complaining about heating the anonymous service staff stated that 17 degree C is enough and we should not expect a 5 star hotel. Very unfriendly.
I asked for disclosure of name and company who is communicating with us but the person claimed that booking is offical enough.
7.0 / 10.0
Very close to lion monument
Was standing outside the apartment, trying to check in. Received a message on booking.com, telling us to take a taxi and go to another address as there was a problem with the apartment. Took a bus instead as we had many luggage and won't fit in a taxi. They should have informed us earlier as we were already outside tye apartment.
10.0 / 10.0
is very close them everything we. are so thankful
anything everything is great
10.0 / 10.0
We had a great stay and would stay here again. We had everything we needed for our stay, and the apartment was spotless.
10.0 / 10.0
Such a lovely, super clean apartment!!! It was a delight to find this oasis and very close to the centre of town.
Nothing
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at La Casa - comfortable - by PA. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is La Casa - comfortable - by PA pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at La Casa - comfortable - by PA?
We found 12 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and heating.
