Grand Hotel Villa Serbelloni - The only Relais & Châteaux on Lake Como
Top rated by guests





9.0Outstanding
(615 Ratings)
"it was amazing , the service the food , everything great , the staff very warm , the views , the place , just amazing."
Verified guestDon't miss out! Price and availability may change
5-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Owned by the Bucher family for 3 generations, Villa Serbelloni stands at the end of the Bellagio promontory, with views of Lake Como and the Alps. It features 2 gardens, indoor and outdoor swimming pools, and a spa with beauty center.
Business facilities
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Private beach access
Beach access
Garden
Laundry services
Sauna
Accessible Parking
Electric Vehicle Charging Station
Beach front
Family friendly
Ironing facilities
Safe
Childcare services
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Tennis court
Cleaning products
$$$$
Top rated by guests
9.0Outstanding
(615 Ratings)
"it was amazing , the service the food , everything great , the staff very warm , the views , the place , just amazing."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
The location and setting is amazing, external pool and facilities are the best on the lake
The decor internally is dated and not up to the standard you would expect at this price point. The buildings original features, architecture and frescoes are stunning, just let down by inappropriate artwork and furniture. It is the only fault in an otherwise perfect stay.
10.0 / 10.0
it was amazing , the service the food , everything great , the staff very warm , the views , the place , just amazing.
10.0 / 10.0
The service, location and facilities were outstanding.
10.0 / 10.0
Absolutely perfect location. Hotel property and spa are amazing. Breakfast is incredible. Service is impeccable.
As great as the hotel is (and it is spectacular!) it is hard to justify thousands of dollars a night for what was a small hotel room where the air conditioning barely worked (like most European hotels).
10.0 / 10.0
An iconic hotel in Bellagio, perfect location central to Lake Como
World class facilities & service on beautiful waterfront grounds
Comfortable and classically furnished suites
Three large pools, one outdoor and two indoor, including a children’s play area
The service was efficient to a fault, especially at breakfast, with plates often being removed before we were done with a dish
9.0 / 10.0
location and facilities amazing staff was very helpful and attentive and would go out of their way to make your stay amazing bed sheets were very comfy
food was just ok - breakfast buffet was just above average quality wise - did have a wide variety of options just nothing amazing in taste just good and they don't really let you know you can order eggs done way you want and they do nickel and dime a bit like I wanted a diet coke not coffee and they actually charged us where I had just come from another hotel across the lake and they do not not a big deal but your spending a lot so don't like that nickel and dime stuff.
9.0 / 10.0
The location, the value for money, the cleanness.
It is along a very narrow street, which makes loading and unloading luggage difficult.
9.0 / 10.0
Incredibly beautiful hotel right in the heart of Bellagio. The facilities of the property were exceptional. The staff attentive and friendly. We had a wonderful 2 night stay in a classic room. It was spacious and very comfortable.
9.0 / 10.0
Great location right on the waters edge but driving through the crowded streets is not for the faint of heart. Nice gardens, great breakfast.
Driving through the crowded streets to the hotel entrance. No full length mirror in room 355. Except a thin inside the wardrobe one with no light around to see oneself. Otherwise all was good.
3.0 / 10.0
Breakfast
The most disappointed thing is rude and unhelpful staff. Service was poor. It’s totally not 5 stars hotel. We paid 18.000€ for 7 nights… we were so disappointed. The room was SO old, smell from the carpet and sofa. Cleaning was poor. The beach restaurant menu was bad, nothing to eat. I wish to have delicious Italian cuisine.
It's difficult to get into the lake because of stone beach.
10.0 / 10.0
The beautiful lakefront location on Bellagio, old world charm and amazing service!
Nothing
9.0 / 10.0
Very nice well decorated and I particularly love the shower in my bedroom!!! Excellent hotel!!also the shuttle bus to the town were fantastic!!
Nothing :)
10.0 / 10.0
A truly grand hotel with majestic views. Great breakfast selection.
Nothing.
10.0 / 10.0
Everything! From location, service, staff, food and views.
10.0 / 10.0
The staff is so helpful & friendly & the breakfast is delicious.
Just the rate for the size room & view
4.0 / 10.0
Lovely location, garden, facilities
Very unhelpful staff particularly the concierge
10.0 / 10.0
The property is a historical building oozing with class. Everything about the Grand Hotel is grand. The grounds are beautiful and the staff are exceptional.
10.0 / 10.0
Beautiful and iconic, I loved staying here and look forward to returning!
10.0 / 10.0
Location and food
July was busy
1.0 / 10.0
the service at the front desk and concierge is really bad
8.0 / 10.0
The location next to ferry station
The landscape was spectacular
Some staff were nice & accommodating other were not
The staff at the hotel gate were very well mannered & accommodating.
Tawfiq was a big add to the hotel
Ac unit available on room but you can’t operate, although i booked the room from booking & it was one of the room amenities was air conditioning!?
The shower cabinet was very tight.
The reception was in hidden narrow corner whereas the concierge was in a front wide corridor entrance.
Although its a luxury hotel there was no welcome gesture (food or drink not even a card)in the room at time of check in nor at time of turn down service.
Two nights we came to the room late by 9:30pm we found turn down service not done yet.
Omelette on breakfast took 15-20 min .
The hotel corridors were very warm because no air conditioning turned on nor windows left opened.
10.0 / 10.0
The lady staff at the reception seem un friendly to us, no welcome smiles, and not willing to service
9.0 / 10.0
The location of the Breakfast was a beautiful grand old ball room and it was amazing. The breakfast was also luxurious!
The food was ok
9.0 / 10.0
The villa is grand and elegant, with amazing amenities. The spa is beautiful, and the breakfast room is just as impressive. The location is excellent, right on the water and in the town, with a lovely garden and outdoor pool to enjoy, I can imagine how nice it would be to stay their in summer!
The staff were very polite and helpful. The room had great storage, and we really enjoyed the food at La Goletta.
The bed was very hard and uncomfortable, which made it difficult to sleep well. It was also tricky to manage the room temperature. Even with the thermostat, it was not easy to get it right.
There was a wedding happening right next to our room. Although the music ended exactly at midnight, we had not been informed about the event, and the noise from cleaning up and moving furniture afterward was loud and quite disturbing.
10.0 / 10.0
Great location. Wonderful staff.
9.0 / 10.0
We loved the breakfast and venue. The staff were very helpful
The pillows were really hard and flat. The Concierge was rather intermittent. Some staff were ok others were not so helpful or friendly.
10.0 / 10.0
Location, Service was Incredible & the hotel was Beautiful .
No Balcony & too short a stay.
10.0 / 10.0
Stunning room with an amazing view. An historic hotel that sits in prime position on the lake. A beautiful location to relax and enjoy all that Lake Como has to offer. This was a return visit and the breakfast did not disappoint. Absolutely outstanding with excellent service.
Didn't appreciate the air blower outside our window at 6.00am in the morning. Not what you expect when on a relaxing holiday. The concierge kindly fixed the issue the next morning.
6.0 / 10.0
Location
Grandeur
Pool
Building itself
They were too busy prior to our arrival that concierge took up to a month to respond.
We missed many opportunities and bookings because of this.
It was also our honeymoon which we wrote on our booking and there was no acknowledgement. Other hotels made us feel very special which added to the uniqueness of the stay.
There were a lot of brash American tourists playing their own music over the pianist and we couldn’t believe it. (Country and western music). There needs to be an etiquette manual to assist with cultural behaviour for the benefit of fellow guests.
10.0 / 10.0
Amazing
Nothing
8.0 / 10.0
I chose this hotel specifically because it seemed perfect for someone who planned to just stay on the grounds. I came here after finishing a 9 day hike trip, so I walked around the town of Bellagio a bit, but I mostly relaxed on property. There was an amazing pianist that played in the lobby at night. The beach area with lake access was convenient to a dining areas with food and drinks.
On the day of check in my room was not ready until after 5pm. I had travelled from Sirmione that day and was quite tired and hot. I waited in the lobby and at the outdoor terrace restaurant from around 11am in the same clothes I had traveled in. For a property that is so expensive, I would expect to have access to the room at least by check in time (2pm). I still paid full price and wasn’t offered so much as a drink for compensation, a little odd for high-end hospitality.
10.0 / 10.0
A beautiful hotel in a stunning location with excellent staff.
10.0 / 10.0
The resort location is spectacular! The staff were attentive and accommodating, making our trip a wonderful experience. We will definitely return
9.0 / 10.0
Stunning gardens, amazing service, beautiful historic building. Incredible setting and views. Bathrooms were quite modern but still maintained the charm of the era. Perfect location in Bellagio - outside of the touristy chaos, but so close and walkable to ferries and town
The outdoor pool is just not issuable until high summer, should be heated
10.0 / 10.0
This hotel exceeded any expectation I had. Bellagio can be a busy hub for travelers in Lake Como but Grand Hotel Villa Serbelloni is an amazing getaway right on the water. You really feel like you are staying at your own villa on Lake Como. The staff were super friendly and helpful. This hotel also offers many great amenities like the spa, fitness center, and beautiful gardens. I would recommend this place to anyone who is traveling to Lake Como.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Grand Hotel Villa Serbelloni - The only Relais & Châteaux on Lake Como. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Grand Hotel Villa Serbelloni - The only Relais & Châteaux on Lake Como. Enjoy the water!
Is Grand Hotel Villa Serbelloni - The only Relais & Châteaux on Lake Como pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Grand Hotel Villa Serbelloni - The only Relais & Châteaux on Lake Como?
We found 34 amenities for this rental. This includes business facilities, shuttle available, concierge services, free wifi/internet, and free parking.
