Mercure Gloucester Bowden Hall Hotel
Top rated by guests





8.1Excellent
(1,053 Ratings)
"Lovely hotel with very friendly and accommodating staff out tonnes a corner suit and very spacious"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
On the outskirts of picturesque Gloucester and surrounded by acres of beautiful grounds, this elegant country house features modern rooms, a restaurant serving good food, and a bar. Free high-speed WiFi is available throughout.
Business facilities
Golf course (within 2 mi)
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Shared living spaces
Garden
Laundry services
Accessible Parking
Outdoor Cooking
Family friendly
Ironing facilities
Safe
Toilet with grab rails
Key card access
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.1Excellent
(1,053 Ratings)
"Lovely hotel with very friendly and accommodating staff out tonnes a corner suit and very spacious"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
6.0 / 10.0
Spacious? Pretty grounds, breakfast was good
Cleanliness, out dated
5.0 / 10.0
The marketing photos!
All fur coat and no nickers!
10.0 / 10.0
Lovely hotel with very friendly and accommodating staff out tonnes a corner suit and very spacious
Only negative was no where really to walk around the grounds
3.0 / 10.0
Nothing
Decor Dated , very poor menu , breakfast was like sitting in a staff canteen , food was warm , chip left under table from the night before ,
7.0 / 10.0
Dog friendly hotel in a beautiful setting, very elegant property.
Dinner menu is similar to a pub menu, didn’t expect this. Although breakfast was ok the dinner was rather bland.
The night porter is not permitted to open the bar to serve any alcohol drinks or provide any drinks to the room after the bar closes.
9.0 / 10.0
Lovely location, great food and friendly staff.
10.0 / 10.0
Beautiful property and exceptionally clean and tidy everywhere
Can’t fault it
8.0 / 10.0
Large room but noisy floorboards in our room and adjacent rooms. Caused wardrobe to creak. Breakfast really good. Dinner as expected. Drinks more expensive than average.
Creaky floorboards. Four floors without a lift could be to much for some. Particularly staying several days.
10.0 / 10.0
Staff were very welcoming. Our rooms were beautiful. Decor of the hotel was beautiful. Breakfast was great.
Nothing
10.0 / 10.0
Amazing building, comfortable rooms, the friendliest most helpful staff I've ever come across. Great food. Great service all round
Special mention to our smiling server Tina, the chef at breakfast who made my mum a slice of fried bread specially, and Steve the bar manager who went above and beyond to ensure my 92 year old Mum had her favourite brandy warmed perfectly. Even the cleaning staff were friendly and polite. Place was spotless.
Before our visit we had excellent customer communication from the hotel management/reception. So helpful and very impressive
The disabled facilities could be improved. There is either 15 steps to the accessible room or a wheelchair lift. To be fair, they did inform us beforehand. However, the Accessible room is on the rear of the building so has a small window and not much natural light. The room lights are very subtle which is not helpful for visually impaired customers. The bathroom was perfect though and very well lit. I suggest a stronger lighting or a spotlight option to brighten up the room.
10.0 / 10.0
really comfortable and enjoyable stay
8.0 / 10.0
Beautiful Hotel with Beautiful grounds and the breakfast is really nice. They have really good options and variety.
The hotel rooms are outdated and need updating. The bathroom door frames and walls were dirty. Being a bit more thorough with cleaning routine would be good. The sofas and chairs in the bar area need to be updated, they are nice but just worn out
10.0 / 10.0
Everything. Although it was a little bit outside Gloucester the location was stunning. The staff were amazing and the room was also great. The breakfast was awesome.
There is assisted access to the first floor with a stairlift. We were on the top floor so three flights of stairs was a challenge but we were offered help. So just an observation to ask for a first floor room if you have mobility issues.
10.0 / 10.0
We stayed at the Mercure as we were invited to Gloucester Rugby.
Lovely location and Venue, really professional friendly staff. The room was really nice with a huge comfy bed, coffee machine, bath robes and a big TV. We woke up to a lovely view of the large pretty Glamping pods (Used for a 40th Birthday the night we arrived and another group used them for breakfast in the morning) overlooking the river.
Breakfast was very tasty with lots of hot and cold choices, choices of juice and a coffee machine with everythingyou need, also the option to have a filtered coffee delivered tonyour table.. We were even treated to a Faulty Towers experience with Manuel, Basil and Cybil talking to everyone as we sipped our fresh coffee.
We will definitely be staying again and enjoy the bar and comfy seating area.
N/A
7.0 / 10.0
Very friendly staff and lovely breakfast
Very disappointed with the restaurant menu.
Considering the hotel is an upper class one, the evening menu is more like a gastro pub!
We were expecting steak or seafood as it was our anniversary, not pie or hunters chicken!
I realise that the hotel cannot keep too much in the winter, but their website states that they serve steak and they did not. We had to go out to eat when we would have loved to have stayed and eaten in the hotel.
6.0 / 10.0
Friendly receptionist. nice grounds.
Constant problems with the room keys for 235. Coffee, tea, kettle hidden behind mirror in closet. No iron in the room. Not a fan of dogs and they did seem to be in all areas. Thankfully not the dinning room. The tofu was not available and there were no other vegan options, other that the soup. The veggie burger was not great and overpriced, as was most of the food. Service charge was automatically added to the bill. Breakfast is not included in the price of the room. As a business traveller this is very unusual.
5.0 / 10.0
Most of the staff were friendly and accommodating. The grounds were lovely.
The room I was in was at the end of a hallway with 2 sets of steps to get there. I wasn't offered a lift option to get there - imagine if I had an injury or a disability. My radiator was so loud and the person I reported it to said it couldn't be turned down but would go off at bedtime - it didn't. I ended up figuring it out by myself after having left windows open just to get the room comfortable. There was no iron in the room. The bath was very dirty so I couldn't have a bath. There were too many bright spotlights in the room and when I asked for a lamp, I was told there wasn't any available. The food I ordered was sub-standard and not as per the description (it was a burger that was missing some items and the fries were not chunky or triple-cooked; the cloche was also very dirty on the inside!)
This based on my room - maybe others are better.
Breakfast the next day took over 30mins - I timed it!
10.0 / 10.0
Room was clean and comfortable. Staff friendly and professional. Breakfast well cooked , plentiful with lots of choice
10.0 / 10.0
Too hot! I would have preferred a cooler temperature
8.0 / 10.0
Lovely location
No lifts
8.0 / 10.0
The stuff are absolutely excellent our room as usual was extremely good
Disappointed with the lack of Christmas decoration. The difference in the meals on the Wednesday night to the Thursday night was significant -sent the meal back on the
Thursday, night. We wondered whether the same chef was on , on both nights.
8.0 / 10.0
Room was good for 1 night needs,
Breakfast was excellent inc a GF option for spouce
Great staff service throughout
Some areas of the property upper floors and rear exterior could do with some maintance
8.0 / 10.0
Lounges nicely decorated
Warm & well ventilated
No lifts
We all said we disliked the restaurant decor lack of warmth , dreadful acoustics & breakfast buffet lukewarm . Apart from an English Breakfast no hot other choices v limited for the price .
7.0 / 10.0
Pods for dinner, staff, biscuit the cat, location
Beds moved, dated bathroom, no lift, party night happening glad I booked a pod which was awesome young lad who served us was friendly, You need more non alcoholic options Gin, cider,
8.0 / 10.0
My room, view of the garden and lake, good breakfast, very comfortable bed and pillows, lots of hot water for a lovely bath.
Steak sandwich bar snack. Kind of gristle in a bap
I had expected the interior to be a bit more in keeping with the exterior look of the building, but I got over it.
4.0 / 10.0
We were at at Christmas do so the location was handy
We were charged 135£ for the privilege of climbing 4 flights of stairs to our SMALL restricted ceiling room
Call a taxi and stay in town!
10.0 / 10.0
Everything loved the house gardens and food
3.0 / 10.0
The bedrooms had not been cleaned properly (see below for details). The person at the front desk did everything she could to help us, was friendly, very professional - and gave us a complimentary drink and a discount on our stay because of what happened.
When we arrived in our first room, it was clear the room had not been cleaned properly. We asked for a different room - the second room was technically an upgrade, but this had not been cleaned properly either. In fact, it even had dead flies on the carpet. We were disappointed, so asked for a third room. Unbelievably, this room had also not been hoovered properly, but it was cleaner than the others. The person at the front of the desk organised for the room to be hoovered while we had a complimentary drink at the bar. The tables in the dinning room / breakfast area were also not clean - several tables still had crumbs or sticky marks from previous guests. They might have been short staffed that weekend, Im not sure, but overall we would not recommend staying here.
9.0 / 10.0
Spacious room (and bathroom), helpful staff, reasonably-priced room service & very good breakfast selection.
Car parking was on a sharp incline!
10.0 / 10.0
Amazing building in a quiet and lovely location. Set in lovely grounds.
5.0 / 10.0
Breakfast and grounds.
3 floor up no lift! Stud at reception 15 minutes on arrival at unmanned desk! Loft room too small, shower a nightmare being 6ft 3! Water pressure awful .No water fountain in hotel.Expensive for what it was.
7.0 / 10.0
Staff were excellent and exterior of the building were beautiful and was gutted that we didn’t pre book the pods by the lake
Considering the price paid for the night the condition of the room was underwhelming. For instance marks on the bath were mistaken for mould, few lady birds and other bugs flying around and in general could do with renovating
10.0 / 10.0
The staff
Toilet was leaking
10.0 / 10.0
Beautiful location ,amazing friendly staff ,room was clean ,comfortable and warm.
Only negative -no plug socket next to the bed -not a big deal.
10.0 / 10.0
Lovely property - great service
Nothing
10.0 / 10.0
The evening meal was first class and the breakfast was excellent too.
9.0 / 10.0
Great staff and value for money.
9.0 / 10.0
Staff, food, restaurant, reception & check-in / out, location, grounds, hotel clean & tidy, parking, bed comfy firm (duvet too warm for uk traveller)
Wi-Fi signal in the room on upper floor was too weak to work & also was not free connection in public areas. Duvet too warm for uk traveller & no option to change otherwise bed was comfortable.
6.0 / 10.0
Friendly staff
Good location
Good breakfast, eggs cooked to order
Good lounge service
Attic room with no view did not meet room expectations.
Poor housekeeping, no mugs or spoons in room, only one comfortable chair, stains on carpet.
Checked in 2 hours later than given time and room was not ready.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Mercure Gloucester Bowden Hall Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Mercure Gloucester Bowden Hall Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Mercure Gloucester Bowden Hall Hotel?
We found 27 amenities for this rental. This includes business facilities, golf course (within 2 mi), free wifi/internet, free parking, and non-smoking.
