Hotel Francais
Top rated by guests





8.1Excellent
(1,654 Ratings)
"We had room over Place D'Armes Christmas market. This did not cause any discomfort because of noise because the windows sealed all outside noise.
The breakfast had a good selection of continental fo..."
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Located in the heart of Luxembourg City, directly on the Place d’Armes, this elegant hotel offers comfortable guest rooms and studios, a French restaurant and an outside terrace.
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
Bar
Balcony/Terrace
WiFi/Internet
Laundry services
Accessible Parking
Ironing facilities
Safe
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.1Excellent
(1,654 Ratings)
"We had room over Place D'Armes Christmas market. This did not cause any discomfort because of noise because the windows sealed all outside noise.
The breakfast had a good selection of continental fo..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
We had room over Place D'Armes Christmas market. This did not cause any discomfort because of noise because the windows sealed all outside noise.
The breakfast had a good selection of continental food. There was nice soft Christmas music.
Location was right in the centre of Luxembourg city. This was within walking distance to reach many historic places.
nothing
8.0 / 10.0
Location was brilliant our trip was mainly for the Christmas markets which was on the doorstep
When we arrived we was told the hotel was fully booked which was concerning but reception was really efficient and we were swiftly moved to a sister hotel Hotel Simoncini not opposite the Christmas market but still a lovely hotel and the receptionist there was also nice. No hot food at breakfast which I didn't mind as I loved the bread, smoked salmon and cheese but my partner typically likes bacon, sausage eggs and beans
10.0 / 10.0
Central location
10.0 / 10.0
Location
Breakfast always the same.
9.0 / 10.0
It was a range of cereals, fruits and yoghurts. Eggs could be boiled and there was toast and fruit juice. My wife is gluten intolerant and the lady in charge of breakfast went out of her way to obtain g free items for her.
There was nothing I didn’t like although people expecting a range of hot items for breakfast might have been disappointed. However the range of items was fine for me.
9.0 / 10.0
Great central location with friendly staff
Nothing
9.0 / 10.0
The hotel is in a central place near to bus stops, shops, restaurants. The room was good enough for 2. The room was quiet and the buffet breakfast was varied.
The shelf in the shower cubicle can be a little wider.
9.0 / 10.0
Location in the main central square but still quiet once in the hotel.
The parking arrangements - they were somewhat elongated & complicated with passes being collected from another hotel (the same chain) and a 150€ required
8.0 / 10.0
Quiet room, everything very clean, couldn't be more central, pleasant helpful staff
Occasional smell of cigarette smoke drifting up stairs from café on ground floor (but never into room).
Absurdly, the tiny room safe was not bolted to anything (so I didn't use it).
9.0 / 10.0
The hotel is in a great location in the city center. It's close to all main touristy attrations. Breakfast is okay, standard continental cold cuts. All the staff are very polite.
There was some noise coming from the street at night. The water in the shower was warm on my first night, but completely cold on the second night (there was hot water in the sink, but not the shower).
4.0 / 10.0
The location was the only perk. Staff was okay. Room was clean.
We paid way too much for what we got. The view from the room was into a corridor. All the other rooms could see into ours.
The WiFi didn’t work. Even after following the given instructions.
The landline didn’t operate
The tv didn’t work.
The FIRE SUPPRESSION system didn’t work. All the fire alarms have “out of service” on them.
Breakfast was a joke.
8.0 / 10.0
Location
Car parking instructions before arrival would have been helpful
6.0 / 10.0
Room was too small, not the size that was told in Booking.com pages. Very small and nobody answered even I asked to change the room. I travelled alone. I saw a wall from window, not nice. Expensive room and bad, very bad experience. They can put you where evere small place because travel alone. Not nice.
See above, room size was not what was told when booking it. Very small room. Staff stopped to answer my questions when I told them about the room size.
10.0 / 10.0
Location is perfect
9.0 / 10.0
Location, friendly and helpful staff.
Tiny shower.
6.0 / 10.0
Great location and very clean.
Expensive for a 3 star hotel. The shower cubicle was the smallest I’ve ever experienced!
10.0 / 10.0
Perfect location in the old town . Wonderful staff , very comfortable clean room, included breakfast . Great bar restaurant downstairs in the square. Staff were really friendly .
Nothing we didn’t like
9.0 / 10.0
Hotel is located right in the heart of Luxembourg City just a 15 minute walk from the train station. Facing a tree lined square with outdoor dining under the trees. Strong WiFi and a filling breakfast. Staff was very accommodating as my original room had a problem with the a/c and they switched my to another room immediately.
7.0 / 10.0
the breakfast could have had a wider selections - more cooked options like scrambled eggs etc.
8.0 / 10.0
Good location, and competitive pricing, clean!
Smallest shower I have ever had.
10.0 / 10.0
Right in the city center. The room is tidy and comfy. The staff is nice and friendly. Good breakfast.
-
10.0 / 10.0
Staff excellent and helpful; room quiet and fantastic, beautifully clean. The location was superb - right at the heart of the City. The Restaurant was excellent - great menu, lots of choice, excellent cooking. Breakfast very good. Plenty of food.
Nothing
5.0 / 10.0
Location was wonderful, in the heart of Petit France but close enough to other areas too.
The room was hot!! The air conditioning did not work and even with the windows open it was stuffy.
10.0 / 10.0
It was in an excellent location, it was safe, it was clean, it was cozy, and the staff wonderful. It was great to have a restaurant as part of the hotel to grab something quick. The breakfast was wonderful including some of everything, including fresh eggs, and a boiler so that you boil them on the spot,! They also had a fresh orange juice . I love that they provided two bottles of water for you daily in your room. Love this property! The Sculpture artwork also a very nice addition. Linens were white and crisp. I would definitely stay here again.
The only request I would have used for decaffeinated coffee. I would make the check area with the two white plastic chairs, a little more welcoming, and representative of how wonderful this property is. I would jazz it up in the picture so that it showed some of the sculptures and a beautiful welcome sign with a beautiful chair to sit in.
9.0 / 10.0
Central location was great.
Clean, comfortable, good shower, nice breakfast would go back.
9.0 / 10.0
Fabulous location, on the square in the old town. You can walk to most places in the city.
Really good restaurant.
A little noisy at night as the square is very busy.
9.0 / 10.0
The hotel is very well located, with easy access to public transport or parking nearby. The staff were extremely friendly. The breakfast was very nice, both in terms of space and variety of food. My room very comfortable, quiet (as it faced the back of the hotel) and clean.
It's just a detail, but perhaps it would be interesting to increase the number of staff during breakfast, in order to assist guests.
8.0 / 10.0
Location was brillant right in the centre of the old town. Continental breakfast was also excellent.
10.0 / 10.0
Very friendly staff, delicious and extensive breakfast, clean room with view looking out on trendy central tourist area but still quiet.
Entrance through restaurant to hotel could be a little more direcr, but I understand the space there is limited.
8.0 / 10.0
Location
Only one lift and took too long
Very basic breakfast
10.0 / 10.0
Fabulous location and excellent breakfast
Water pressure in shower
6.0 / 10.0
Excellent breakfast. Central location, mini fridge and kettle was useful.
Effective air con
Our room looked out on a brick wall, and had no sidetables, just wardrobes hard up against the bed on each side,
A bit expensive for what it was. No onsite storage for our bikes, although I had enquired when booking and was told we could store them at the hotel. We had to take them to an underground car park - but they were safe, and there was a work station .
10.0 / 10.0
location
nothing
10.0 / 10.0
Friendly service in a perfect location at the centre of the old town in Luxembourg, with easy access to public transport.
Everything was very fine.
5.0 / 10.0
Stuff is really great! Helped us with all the requests we asked and even more, offered some help in the areas they are not responsible for.
Bed is awfull, every movement on it probably was heard far away from the hotel
8.0 / 10.0
Great location, super clean room, friendly staff.
Good breakfast in a nice breakfast room.
Isolation could be better. You can hear the people talking in the next door room.
8.0 / 10.0
Nice room in a great location.
Breakfast was very average. Everything from packets. Certainly wouldn't pay for it.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Francais. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Francais pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hotel Francais?
We found 21 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, free parking, and air conditioning.
