Grand Mercure Rio de Janeiro Copacabana

Top rated by guests

8.3Excellent

(2,139 Ratings)

"Great location , chairs and umbrella hotel section of the beach"

Verified guest

Don't miss out! Price and availability may change

8.3 / 10.0

Excellent(2,139 Ratings)

Hotel in Rio de Janeiro

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

Top-tier experienceA high end property in this area

About this hotel

The 4-star Grand Mercure Rio de Janeiro Copacabana is ideally located at Copacabana Beach. It offers a restaurant and nonsmoking accommodations.

Amenities at Grand Mercure Rio de Janeiro Copacabana

Concierge services

Free WiFi/internet

Air conditioning

Pool

Non-smoking

Pets allowed

Gym

Wheelchair accessible

Bar

Spa

Balcony/Terrace

WiFi/Internet

Beach access

Laundry services

Sauna

Family friendly

Ironing facilities

Safe

Toilet with grab rails

Accessible by lift

Key card access

Emergency cord in bathroom

Housekeeping available

Fire alarm

Fire extinguisher

Cleaning products

Map of Rio de Janeiro

Nearby attractions

Jardim Botânico do Rio de Janeiro

2.4 mi

Aquário Marinho do Rio de Janeiro

6.1 mi

Available Rooms

$$$$

Top rated by guests

8.3Excellent

(2,139 Ratings)

"Great location , chairs and umbrella hotel section of the beach"

Verified guest

Don't miss out! Price and availability may change

$$$$

8.3 / 10.0

Excellent(2,139 Ratings)

Hotel in Rio de Janeiro

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

Top-tier experienceA high end property in this area

Map of Rio de Janeiro

Nearby attractions

Jardim Botânico do Rio de Janeiro

2.4 mi

Aquário Marinho do Rio de Janeiro

6.1 mi

Available Rooms

About this hotel

The 4-star Grand Mercure Rio de Janeiro Copacabana is ideally located at Copacabana Beach. It offers a restaurant and nonsmoking accommodations.

Amenities

Concierge services

Free WiFi/internet

Air conditioning

Pool

Non-smoking

Pets allowed

Gym

Wheelchair accessible

Bar

Spa

Balcony/Terrace

WiFi/Internet

Beach access

Laundry services

Sauna

Family friendly

Ironing facilities

Safe

Toilet with grab rails

Accessible by lift

Key card access

Emergency cord in bathroom

Housekeeping available

Fire alarm

Fire extinguisher

Cleaning products

Ratings and reviews

8.3 / 10.0

Excellent(2,139 Ratings)

100% verified reviews

7.0 / 10.0

Disappointing pool but great location & breakfast.

Liked the location, air con in the room was also good! Breakfast was good choices and very fresh.

We stayed for 6 days & room cleaning was not reliable. Also the pool was so so small, do not be deceived by the pictures, it was actually unusable, no space around it & really small. We were there during Carnaval so the hotel was likely busy but there was no space to relax.

7.0 / 10.0

Comfortable hotel, but not accessible friendly !

The hotel is generally very comfortable, with an excellent location on Copacabana beach . I am handicapped and I was kindly given an upgrade to an accessible room. This room was quite large and well appointed.Great AC. Black out curtains, a comfortable bed and exceptionally comfortable pillows. The hotel offers a small but attractive rooftop pool , and restaurant.It has an excellent gym facility, one of the best hotel gyms that I have come across.

I had a number of glitches with my stay at the hotel.The room safe did not work at check in. They had to replace the unit. They did so, but it took over anHour. The unit had a very unstable tri pod table. They replaced it . My suite kept sending a silent alarm to the front desk. The front desk kept calling me to check in on me, even at 3 am.That is good if you have an issue, I did not . However my biggest negative experience was the accessibility of the hotel . At the main entrance there are 5 steps. I use a walker so I need a ramp or a lift. To use the lift, One must go to the main stair entrance to catch the attention of the concierge desk or door person, who was not always at the door.It usually takes two people to operate the small lift . One person from inside to send it to the street level , and one to come and open/unlock the lift door from the outside. Quite a production, just to get into the hotel.Leaving the hotel also required two people to help you use the elevator. Secondly once you are in the hotel, there were two long ramps to get to the bank of elevators, one up, the other down.I could also exit the hotel on the beach side , however that requires a ramp up from the elevator bank to two more ramps down to the street level, again with assistance to open two sets of doors. One is very dependent on assistance on coming and going from this hotel.Even entering the hotel on the beach side required catching the attention of a security guard for him to open the first ramp door. Other guests helped me get into the hotel. Not accessible friendly. I would like to come and go from a hotel without notifying everyone at each entrance of my dissability.

9.0 / 10.0

Very enjoyable and entertaining.

The food, drinks, and amenities offered were fantastic. The rooms were always neat and orderly from the service staff, and the the Air Conditioners were phenomenal in the rooms, especially after walking around Copacabana for awhile.

Two separate points of note. 1) There was a significant leak in the bathroom shower by the drain that leaked water into the toilet area which often left the floor mats soaked, prior to use stepping out of the shower. 2) When ordering dinner on the rooftop bar, it took almost an hour and a half from the time of ordering our food to receiving it on the night of the 15th. I don’t know if it was due to Carnival, but the service was incredibly slow.

1.0 / 10.0

Extremely bad

Our stay at this hotel was extremely disappointing from start to finish. Check-in took more than an hour due to “technical problems,” and after waiting so long, we finally reached the room only to discover that it was not even ready yet. This was a very frustrating start. The air conditioning was not working, and maintenance came to fix it while all of our personal belongings were in the room. They worked there for more than an hour, which should have been handled when no guests were present. After they finished, the room was left very dirty, so we requested housekeeping, but no one ever came to clean. Throughout our stay, the reception staff were not helpful when we expressed our dissatisfaction with the room and overall experience. Check-out was also very poorly managed. There was only one employee at reception, resulting in a line of around 40 minutes. We almost missed our flight because of this delay. Overall, the lack of organization, poor service, and insufficient customer care made this one of the worst hotel experiences we have had.

8.0 / 10.0

Great location

Amazing location with roof top terrace overlooking copacabana beach

Dont be talked into taking the breakfast !Not very good quality and dining room very cramped and crowded. staff cleared your plates away before finished when still collecting your food.. supposed to end at 10.30 but most things gone by 10am

1.0 / 10.0

Great location, keep an eye on your belongings!

Great location, right on copacabana beach, cycling distance to locations like ipanema, botanic garden, Jesus the redeemer!

Cleaning was grotesque, there was always beach sand on the floor, white towels had stains, housekeeping staff is pushy for tips, and left a couple of items behind in the room, gone in a blink of an eye!

9.0 / 10.0

A well run hotel

Staff were exceptional

Nothing

10.0 / 10.0

Great stay , good breakfast

Great location , chairs and umbrella hotel section of the beach

8.0 / 10.0

Excellent experience

Location was great. Clean rooms.

Lack of staff at the gym to provide fresh towels

9.0 / 10.0

Good location

Excellent helpful staff. Always on top of any issues that came up.

Everything was good

10.0 / 10.0

Incredible. Remarkable. Grand.

The property is in a very convenient location and the plus is, it’s right off the beach! Less than 1 minute walk and if you get a unit faint the beach you can see the most beautiful sunsets. The staff also highlight this property’s thousand times over. Cannot get enough of how great they were from check in to check out.

Sometimes the WiFi would cut out if you have multiple devices but it would just make you sign in once more.

9.0 / 10.0

Excellent stay.

Location, breakfast and flexibility to check in early and late

Concierge service was inadequate and not confident. I wasted a trip booking and made a loss.

10.0 / 10.0

Top notch modern experience withr exceptional staff and great location.

Amazing staff, facilities and location

All was excellent

7.0 / 10.0

Good hotel great location could improve service levels

Excellent location

Service to clean rooms needs speeding up. Needed chasing more than once.

9.0 / 10.0

Recently renovated hotel with a great rooftop pool and exceptional breakfast

The hotel seems to have been renovated recently because everything was relatively new and modern. The room wasn't huge, but it was a good size, and very quiet. Everything was clean. One of the best parts of our stay was the breakfast. Excellent variety, and it wasn't the same food every day, which is not common in a hotel that size. There is access to Copacabana beach with towels and a parasol (provided by very friendly "beach" staff), which was a very nice added plus. We also got massages at the spa. Also, the rooftop pool was warm and had a great beach view.

The only weird thing was that the hotel entrance was not on Av Atlantica but on a side street. It's not a super bad thing, but the photos on Booking.com led us to believe the main entrance was on that street. Also, the pool only got sunlight in the morning.

9.0 / 10.0

Very comfortable and perfect location!

Fantastic location, lovely helpful staff and good rooms. stunning hotel pool and rooftop bar, breakfast options were good in general, lots of hot food, baked items and fruit, there was a gluten free section, I asked for oat milk once and got it but the rest of the days they did not have any, vegans can get by but not a huge variety for them, otherwise a lovely stay, the information desk can help to arrange any trips you want to make to attractions as well.

Some more offerings for vegans in breakfast options. A little improvement of the WiFi needed

10.0 / 10.0

What a wonder!

Everyone working in that place is amazing, friendly and smart!

The fact that i had to go back to work and couldn't stay longer

9.0 / 10.0

Great value, clean rooms, great location.

Rooms were clean and quiet, hotel was in perfect location to walk and explore Rio. Enjoyed the view from the rooftop for breakfast. Staff were helpful and attentive.

I checked in late and asked where was the best spot to grab a drink with a view and staff told me to get a drink at the rooftop. Once I arrived, it was closed (?) for a private travel industry event. I didn't realize it was closed until someone asked me why I was up there and if I was with a certain company - ended up leaving w/o a drink or enjoying the view. Staff should not recommend this as an option when they know it has an event occuring.

9.0 / 10.0

Perfect stay in Rio

Location is exceptional, views at pool bar unparalleled. Staff very kind and helpful with any matter. Rooms very clean and comfortable. Good breakfast every morning.

8.0 / 10.0

good value good location

not much small thing like pipe leak in bathroom supplied one bath towel short on the third day

9.0 / 10.0

Great hotel on the beach

Large and comfortable room. Comfortable bed. Top-floor restaurant with great sea view. Excellent breakfast. Excellent gym with sea view. Good location at the beach, near restaurants and shops.

Very small pool. Annoying vendors at the hotel's beach area. Slow check in process.

1.0 / 10.0

Terrible Experience – Health Risk, Poor Service, and No Accountability

I stayed at the Grand Mercure Copacabana from April 9–12, 2024, and had one of the worst hotel experiences I've ever encountered—especially shocking for a so-called five-star hotel. Shortly after arrival, I developed a severe allergic reaction. After consulting with my doctor, it was determined that the cause was likely the hotel’s bedding or cleaning products. My reaction cleared up immediately after leaving, confirming the issue was directly linked to the room environment. Despite visibly suffering during my stay and repeatedly informing staff, no manager contacted me. I shared photo evidence and updates, which were completely ignored. Eventually, the hotel offered a partial refund of two nights—not as an acknowledgment of responsibility, but as a "gesture of generosity," which I found appalling and dismissive. My health was compromised, my vacation ruined, and my family left distressed—and the hotel refuses to take accountability. Adding insult to injury, the espresso machine in the room didn’t work, lunch service one day took 2.5 hours due to painfully slow and rude staff, and the overall condition of the hotel is tired and worn. This property does not deserve a five-star rating in any regard. I would strongly advise others to avoid this hotel. If something goes wrong, don’t expect professionalism, support, or even basic accountability. Hugely disappointing.

10.0 / 10.0

Amazing hotel right on the beachfront!

Amazing hotel right on the beachfront! The price is honestly the best you’ll find for a hotel of this level. The breakfasts are fantastic — always a wide variety, everything fresh and delicious. And having breakfast while looking out at the ocean is just a dream. I want to give a special shoutout and big respect to the staff working on the hotel’s beach. Many people don’t even know that the hotel provides sunbeds and umbrellas — such a great bonus! Also loved the bathroom amenities — high-quality shampoo, conditioner, and lotion, all with a lovely scent. My rating: 100 out of 10. Highly recommend!

1.0 / 10.0

Good location. Poor hotel

I didn’t have a working safe for 6 nights even though I complained 3 times to reception and they said it would get fixed. It’s been a month since I left and I still haven’t received my deposit back.

9.0 / 10.0

An excellent place to stay to explore Rio

Beachfront, lovely room/bathroom. Great breakfast, gym, rooftop pool. Able to checkout late due to availability which allowed us to enjoy Rio before our evening flight. Staff were lovely.

Gym needs towels - paper or otherwise.

7.0 / 10.0

Okay

Breakfast, location, bed was comfortable

Housekeeping were poor. Towels often not replaced, some mould in bathroom. Felt like 4 star rather than 5 star hotel

8.0 / 10.0

Great location, over priced facilities & staff.

Nice location!

Poor staff. Sent us in a pre-occupied room. Took forever to checkin.

10.0 / 10.0

Awesoke location with really great news rooms.

Amazing location, comfortable rooms, nice gym and sauna, great breakfast (which was included in the price). We came for Carnival and had an amazing stay.

Even though I knew the pool and bar would be closed for renovations, it was really inconvenient not having a pool. I understand renovations are necessary but not during a time like carnival - I feel that this could have been done out of season.

10.0 / 10.0

Friendly and helpful.

The location was convenient.

We enjoyed the whole experience.

4.0 / 10.0

Awful

The staff threw a paper with a lot of names and email addresses under my door , I didn’t read it , because it was not for me, obviously! I threw it away. Then the staff was knocking several times in my door in the middle of the night because they wanted the paper. I did not open the door I felt threatened.

10.0 / 10.0

Excellent

Everything

Nothing

8.0 / 10.0

Comfortable stay in Copacabana

Nice location and comfortable

8.0 / 10.0

No PARK (sem estacionamento)

Breakfast

NÃO HÁ ESTACIONAMENTO “No Park, no Business”

9.0 / 10.0

Recommended

The staff were brilliant and we had a very comfortable stay. The breakfast was fresh and varied.

Lack of pool and the restaurant felt soulless. I believe they are installing a pool in 2024.

9.0 / 10.0

Very nice hotel for solo travelers or families. Every need is covered. Recommended.

The staff was great, the room was very nice and well kept, the gym and amenities were good, access to towels and chairs on the beach. Really nice!

Electronic Equipment at the gym needs urgent care and cleaning. For the rate, breakfast should be included.

10.0 / 10.0

Exceptional

Staff was excellent and good locations

No pools

6.0 / 10.0

Pleasant

Bed was super comfy.

The room was very narrow, to get past the bed, and the wall was a balancing act. One chair at the table in the toom. The key card was faulty and needed to be rechecked every day.

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Grand Mercure Rio de Janeiro Copacabana. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Grand Mercure Rio de Janeiro Copacabana. Enjoy the water!

Is Grand Mercure Rio de Janeiro Copacabana pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Grand Mercure Rio de Janeiro Copacabana?

We found 26 amenities for this rental. This includes concierge services, free wifi/internet, air conditioning, pool, and non-smoking.

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Grand Mercure Rio de Janeiro Copacabana

Hotel in Rio de Janeiro

Reasons to book

About this hotel

Amenities at Grand Mercure Rio de Janeiro Copacabana

Map of Rio de Janeiro

Nearby attractions

Available Rooms

Hotel in Rio de Janeiro

Reasons to book

Map of Rio de Janeiro

Nearby attractions

Available Rooms

About this hotel

Amenities

Ratings and reviews

FAQs

Is parking included with this hotel?

Is there a pool at this hotel?

Is Grand Mercure Rio de Janeiro Copacabana pet friendly?

What amenities are available at Grand Mercure Rio de Janeiro Copacabana?

Explore similar stays in Rio de Janeiro

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