Milton Hill House

Staff were lovely and helpful. Good and service was fine.

Pool and sauna needs a refurbishment. Changing rooms not good, lockers didn't work. Expected to be in main building so the garden wing was a key down.

Clean. Comfortable beds with decent pillows - not so thick that you can’t lie on them!! Quiet room overlooking walled garden. Small spa with pool and gym but clean and perfectly adequate. Breakfast was excellent. Good buffet choice. Tastefully furnished rooms. Good location with easy access to Oxford and main routes. Lovely Italian garden and outside areas. Great value for money

The annex block needs repainting as it is a little off putting to look at from the outside. Certain members of staff could have been a little friendlier

I liked the professionalism of all the staff. It was clear upon arrival that guests are well catered for. May i pass on my sincerest best regards to all the reception and dining room staff for assisting my elderly aunt who unfortunately had a fall while walking to the bar after dinner. The staff stayed with us for 2 hours to make sure our patient was as comfortable as could be given the upsetting situation. Fortunately my aunt didn't break or fracture anything and after an examination and treatment for a sore shoulder she was discharged from hospital during the night and returned to the hotel to continue our stay. Excellent all round.

The only thing is didn't like was the calling of last orders at the bar so early. As resident guests I would have liked the opportunity to stay up a bit late seeing as we all paid a lot of money to stay the night only for it to be curtailed by licensing laws. Perhaps a late license to stay open until midnight would have been much better.

restaurant. package deal [dinner, bed & breakfast]

I would have liked the availability of extra bed coverings in the room.