Renaissance Lucerne Hotel





7.8Good
(207 Ratings)
"Room was divine!! Great location as well.
Room was so nicely spaced out."
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5-Star Hotel
Top-tier experienceA high end property in this area
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Enhanced cleaningExtra health and hygiene measures to ensure your safety
The Renaissance Lucerne Hotel is a modern 5-star hotel in a historic city palace, 3 minutes' walk from Lucerne Train Station and 656 feet from Lake Lucerne. It features a South American Restaurant and Bar.
Business facilities
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
WiFi/Internet
Shared living spaces
Ski in/Ski out
Laundry services
Family friendly
Ironing facilities
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.8Good
(207 Ratings)
"Room was divine!! Great location as well.
Room was so nicely spaced out."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Room was divine!! Great location as well.
Room was so nicely spaced out.
6.0 / 10.0
Clean and friendly.
- No internet on the television so no casting to watch movies etc.
- Bathroom very narrow and door can’t open all the way.
- open shower so after showering the floor is wet
- Breakfast too expensive for what you get.
- In the room I can hear the neighbors amd other people in the hallway.
- The air is very dry in the room.
- outside street works very loud at 02:00am
1.0 / 10.0
Location only
Families Beware – Overpriced and Outdated
This so-called “high-end” hotel is a rip-off. Facilities are outdated, and they can’t fit families in one room. If you book two rooms, they’re not even connected. No reception, no lobby – nothing that justifies the luxury price tag. Extremely expensive for what you get; you can find far better accommodation elsewhere for a fraction of the cost. Avoid being scammed here.
10.0 / 10.0
Clean. Close to bahnhof, friendly staff, trusted name brand, breakfast was awesome
Room was small, key kept not working, coffee maker didn't work
5.0 / 10.0
Clean, comfortable beds, good bathroom
Not really a five star.
Tiny reception, nowhere to sit .
No bathrobes or slippers in bedrooms
Very loud music from the restaurant at night
7.0 / 10.0
The bed is too large for the room and unnecessarily large for 2 people. A regular king size would be fine and would give more space to move around.
The sheets/duvet could not be pulled up which meant I had to move down the bed and could not get comfortable
The bathroom is very small but ok for a short stay
5.0 / 10.0
Location
The staff was not welcoming at all, not surprised to see a 5 stars hotel with such a low rate.
The hotel is super old, I guess it would get -2 stars if they checked it again.
8.0 / 10.0
easy to find within short distance and the
'old town" and got room upgrade. Great selection for breakfast
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9.0 / 10.0
Excellent location & helpful staff.
Room was quite dark. Needed better lighting & balcony!
8.0 / 10.0
Location to the old town and train station. The mexican restaurant and bar which is next to the hotel were excellent.
The bars across the road from hotel are quite noisy at night after 12pm
8.0 / 10.0
Very convenient to train station. Was upgraded to larger room as part of Marriott bonvoy program.
Very busy bar/restaurant on ground floor serving American style Mexican food.
8.0 / 10.0
Great location
Room size. Bathroom size. Comfort of bed and pillows.
7.0 / 10.0
The location was excellent..
They don’t have parking 🅿️
The toilet is to small( narrow )
7.0 / 10.0
Location
Housekeeping came twice in the room at 8:30am the day we were leaving. Even if we screamed « no » they insisted and tried to open the door. We believe they have a program of the departures so this shouldn’t happen.
5.0 / 10.0
clean, good location
Price for the hotel was quite high (Single Traveller for business around 350 CHF per night), everything after 10pm in terms of roomservice not existing, mashine for snacks available but if you dont have cash as you travel by creditcard you cannot use it.
9.0 / 10.0
It was close to the train station, and a short distance from Chapel Bridge. Our room was quiet and well sound proofed with comfortable beds. The front-desk team were friendly, helpful and efficient. Breakfast choices were copious and the food was freshly prepared and well presented. Individual coffee orders were provided by the service team who were welcoming and efficient.
Small things: the volume on the tv remote didn’t work, the pedal bin in the bathroom did not function, and the shower would not maintain its overhead trajectory unless the button was held manually. We reported all this to the front office and they said it would be fixed, however we only stayed one night so couldn’t benefit from the repairs.
10.0 / 10.0
The staff was extremely helpful with our arrival and they also upgraded our room on behalf of our honeymoon. Service was extremely impeccable and this was a lovely stay.
This property was perfect. Great location, not much to dislike.
6.0 / 10.0
the location is perfect
the bathroom without door, no slippers
10.0 / 10.0
Friendly and attentive personal
9.0 / 10.0
Comfortable bedding
Excellent location
Spacious toilet and shower
Staff were very helpful
8.0 / 10.0
location and staff were excellent
our room wasn’t cleaned for 3 days
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Renaissance Lucerne Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Renaissance Lucerne Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Renaissance Lucerne Hotel?
We found 27 amenities for this rental. This includes business facilities, golf course (within 2 mi), concierge services, free wifi/internet, and free parking.
