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The Hotel Luzern, Autograph Collection

Top rated by guests

Lounge

Suite, 1 King Bed, Mountain View | Premium bedding, in-room safe, individually decorated

Free toiletries, hair dryer, bathrobes, slippers

Premium bedding, in-room safe, individually decorated

Free toiletries, hair dryer, bathrobes, slippers

8.8Excellent

(186 Ratings)

"Excellent!"

VIVIAN

Don't miss out! Price and availability may change

8.8 / 10.0

Excellent(186 Ratings)

Hotel in Lucerne

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Luxury hotel in Lucerne with a 24-hour front desk
Along with concierge services, this smoke-free hotel has dry cleaning and a 24-hour front desk. WiFi in public areas is free. Additionally, limo/town car service, tour/ticket assistance, and a porter/bellhop are onsite.
Housekeeping is available on request.
The Hotel Luzern, Autograph Collection offers 30 air-conditioned accommodations with espresso makers and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at The Hotel Luzern, Autograph Collection

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

TV

Wheelchair accessible

Map of Lucerne

city location on map

Nearby attractions

Swiss Museum of Transport

Ballenberg, Swiss Open-Air Museum

Nature and Animal Park Goldau

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

8.8Excellent

(186 Ratings)

"Excellent!"

VIVIAN

Don't miss out! Price and availability may change

$$$$

8.8 / 10.0

Excellent(186 Ratings)

Hotel in Lucerne

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Lucerne

city location on map

Nearby attractions

Swiss Museum of Transport

Ballenberg, Swiss Open-Air Museum

Nature and Animal Park Goldau

Available Rooms

About this hotel

Luxury hotel in Lucerne with a 24-hour front desk
Along with concierge services, this smoke-free hotel has dry cleaning and a 24-hour front desk. WiFi in public areas is free. Additionally, limo/town car service, tour/ticket assistance, and a porter/bellhop are onsite.
Housekeeping is available on request.
The Hotel Luzern, Autograph Collection offers 30 air-conditioned accommodations with espresso makers and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

TV

Wheelchair accessible

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

8.8 / 10.0

Excellent(186 Ratings)

4.0 / 10.0

The A/C wasn’t working, and it was very uncomfortable to sleep at night. We went to Pfistern for dinner, but they said they didn’t have any reservation for us, even though the hotel had assured us they called. Anyway, overall it was just an okay experience. The staff was friendly, though.

10.0 / 10.0

Excellent!

5.0 / 10.0

This hotel was amazing. It was very clean. More than that the service we received was exemplary. We hadn’t booked parking as we thought it would be available. The staff made extra effort to find parking with their sister hotel. Even did valet service for us by, as we found out at checkout, the GM Marc himself! What a wonderful hotel! I would recommend to any family members traveling to Switzerland.

5.0 / 10.0

This hotel was amazing. It was very clean. More than that the service we received was exemplary. We hadn’t booked parking as we thought it would be available. The staff made extra effort to find parking with their sister hotel. Even did valet service for us by, as we found out at checkout, the GM Marc himself! What a wonderful hotel! I would recommend to any family members traveling to Switzerland.

3.0 / 10.0

Service by staff was impeccable but no hot water for a full day so couldn’t shower after full day of activity and felt grimey so I have mixed feelings about this hotel.

3.0 / 10.0

Service by staff was impeccable but no hot water for a full day so couldn’t shower after full day of activity and felt grimey so I have mixed feelings about this hotel.

10.0 / 10.0

Property and room was beautiful. We had wanted to extend our stay and had to make second booking for a different room. The general manager, Martin, noted this and reached out and managed to arrange for us combine both bookings and stay in the same room for both days. This made it a lot more convenient as we didn't have to deal with two different bookings on each day. Love the attention to detail by the staff.

10.0 / 10.0

Property and room was beautiful. We had wanted to extend our stay and had to make second booking for a different room. The general manager, Martin, noted this and reached out and managed to arrange for us combine both bookings and stay in the same room for both days. This made it a lot more convenient as we didn't have to deal with two different bookings on each day. Love the attention to detail by the staff.

8.0 / 10.0

The hotels is a very nice hotel in prime location. However, I have to state both positive and negative aspects. Positives: Great location Friendly staff Room with a design. Negatives: Small room size. No place to sit in the room except the bed and one chair. Very dark room. Airplane bathroom. No lobby except the desk of the reception. The hallways between rooms are less than 1 meter wide which makes them very unpleasant place to walk.

8.0 / 10.0

The hotels is a very nice hotel in prime location. However, I have to state both positive and negative aspects. Positives: Great location Friendly staff Room with a design. Negatives: Small room size. No place to sit in the room except the bed and one chair. Very dark room. Airplane bathroom. No lobby except the desk of the reception. The hallways between rooms are less than 1 meter wide which makes them very unpleasant place to walk.

5.0 / 10.0

The staff gave us suggestions for places to tour while in the area. Then unexpectedly, my wife had a medical emergency and was admitted to the hospital. The staff assisted me with taxi transportation, and because my reservation ended, and there were no more rooms available, they arranged for me to move to a lovely nearby hotel, moving my luggage for me. Amid all of this they did not forget to inquire about how my wife was feeling and they also gave me a much-needed umbrella late at night.

5.0 / 10.0

The staff gave us suggestions for places to tour while in the area. Then unexpectedly, my wife had a medical emergency and was admitted to the hospital. The staff assisted me with taxi transportation, and because my reservation ended, and there were no more rooms available, they arranged for me to move to a lovely nearby hotel, moving my luggage for me. Amid all of this they did not forget to inquire about how my wife was feeling and they also gave me a much-needed umbrella late at night.

10.0 / 10.0

The staff are amazing they are friendly and very helpful.

10.0 / 10.0

The staff are amazing they are friendly and very helpful.

5.0 / 10.0

It was a good stay. Location is good. Less lights but that is their concept. Rooms are. Or child friendly.

5.0 / 10.0

It was a good stay. Location is good. Less lights but that is their concept. Rooms are. Or child friendly.

5.0 / 10.0

Great stay in our way back to Zurich. Contemporary hotel.

5.0 / 10.0

Great stay in our way back to Zurich. Contemporary hotel.

4.0 / 10.0

Very close to Lucern main station and need to walk 20 mins to old town. Overall quite comfortable esp the bed. Not a cosy room but quite modern and stylish.

4.0 / 10.0

Very close to Lucern main station and need to walk 20 mins to old town. Overall quite comfortable esp the bed. Not a cosy room but quite modern and stylish.

10.0 / 10.0

Quiet area near a park. Service was efficient and friendly.

10.0 / 10.0

Quiet area near a park. Service was efficient and friendly.

8.0 / 10.0

very special designed but not for comfortable stay with colors.

8.0 / 10.0

very special designed but not for comfortable stay with colors.

10.0 / 10.0

Lovely rooms! Centrally located, quiet, nice staff, and stylish design.

10.0 / 10.0

Lovely rooms! Centrally located, quiet, nice staff, and stylish design.

10.0 / 10.0

Great location a few blocks away from the train station overlooking a park.

10.0 / 10.0

Great location a few blocks away from the train station overlooking a park.

6.0 / 10.0

Tired and Dark. The staff are amazing, and the location great. The hotel needs a refresh, and the rooms are certainly not 4 or 4 star.

6.0 / 10.0

Tired and Dark. The staff are amazing, and the location great. The hotel needs a refresh, and the rooms are certainly not 4 or 4 star.

8.0 / 10.0

Property location and access to town as walking distance was great. The ceiling "exotic" picture made it feel like not a respectful place.

8.0 / 10.0

Property location and access to town as walking distance was great. The ceiling "exotic" picture made it feel like not a respectful place.

4.0 / 10.0

not as expected

4.0 / 10.0

not as expected

4.0 / 10.0

I thought the hotel was too dark, but the staff was super friendly and helpful and the hotel was clean and quiet! Large rooms too.

4.0 / 10.0

I thought the hotel was too dark, but the staff was super friendly and helpful and the hotel was clean and quiet! Large rooms too.

4.0 / 10.0

飯店的位置徒步離車站約5分鐘,慢慢散步都可抵達老橋區和主要景點

4.0 / 10.0

飯店的位置徒步離車站約5分鐘,慢慢散步都可抵達老橋區和主要景點

4.0 / 10.0

Well, it is a differently designed (dark with very dim lighting all around) hotel,which only can be understood in the night time when those back lighted posters on ceilings,walls or headboards glow otherwise in its a dark place even in day.The room was all wood floor, use of stainless steel decently in furniture along with wood was nice too. But the hallways and outside the rooms seemed as if they are in a 1 star hotel and not understandable. Although it is differently designed hotel but does not confirm to a Five Star status, but a “slapped” cheap and dark minimalistic design. The staff is super professional, polite and friendly. Room service and presentation is excellent. Location is very close to everything happening.

4.0 / 10.0

Well, it is a differently designed (dark with very dim lighting all around) hotel,which only can be understood in the night time when those back lighted posters on ceilings,walls or headboards glow otherwise in its a dark place even in day.The room was all wood floor, use of stainless steel decently in furniture along with wood was nice too. But the hallways and outside the rooms seemed as if they are in a 1 star hotel and not understandable. Although it is differently designed hotel but does not confirm to a Five Star status, but a “slapped” cheap and dark minimalistic design. The staff is super professional, polite and friendly. Room service and presentation is excellent. Location is very close to everything happening.

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