Austria Classic Hotel Hölle





7.9Good
(921 Ratings)
"Very nice breakfast with an exceptional selection of organic foods and regional specialties.
Quiet location with a great connection (9 minute bus ride, free ticket from the reception) to the city ce..."
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4-Star Hotel
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
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In a quiet location in the south of Salzburg, about 1.2 mi from the city center, Austria Classic Hotel Hölle offers free WiFi access, a sauna, and a restaurant serving regional specialties.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Garden
Laundry services
Sauna
Family friendly
Ironing facilities
Safe
Accessible by lift
Cleaning products
$$$$
7.9Good
(921 Ratings)
"Very nice breakfast with an exceptional selection of organic foods and regional specialties.
Quiet location with a great connection (9 minute bus ride, free ticket from the reception) to the city ce..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Great breakfast, amazing staff, quiet location, nice view outside the window
We asked to wash our clothes, which they did at the same day and brought to our room, it cost 25€ per 6kg
The room doesn't fit exactly to the pictures, it was smaller and different
The bathroom was weird, heavily made to accommodate disabled people, but made me feel like i was one too
The location is kinda far from the city, about 20 minutes by bus, no tram or metro, but that's not to blame the hotel
8.0 / 10.0
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10.0 / 10.0
Very nice breakfast with an exceptional selection of organic foods and regional specialties.
Quiet location with a great connection (9 minute bus ride, free ticket from the reception) to the city center and all the historic sites.
Spotless and welcoming with comfortable beds.
Just wonderful, no suggestions for improvement.
8.0 / 10.0
I liked the out of town location and ease of parking. Upon arrival we were given free bus passes which was a really nice touch. The hotel was quiet and it was also warm and welcoming. The room was fine, great shower and everything there as expected. The breakfast was also very nice.
The mattress I slept on was uncomfortable and I sank in the middle of it. The heating system is louder than most and not easy/clear to adjust. No staff around at breakfast to refill small container of bacon, take plates away etc.
10.0 / 10.0
Everything
There was nothing to dislike
6.0 / 10.0
Location
Pillows were too soft, needed to be firmer.
7.0 / 10.0
The hotel issued us with useful free tourist travel cards for use of buses around the city - although we did have to ask for them, instead of the hotel informing us about this on check-in, which would have been better. Location was Ok - bus stop within walking distance takes you into the city. Fresh orange juice at breakfast was good.
At breakfast on the first day, there was just one attendant dealing with about 40 people or more. For a 4 * hotel this seemed unfair as it was obvious that he was rushing and being put under unnecessary pressure. I had to go to reception to request gluten free food, and got some gluten free bread. During our stay, at no time during the breakfast morning did anyone come to check if everything was OK, and again if I wanted assistance I usually had to walk to reception as the lack of breakfast staff meant there never seemed to be anyone around. Breakfast meal was OK, but more variety for a hot meal (just eggs) was a bit disappointing. On the first night we noticed that the soap dispensers for the shower and the bathroom were empty, although this was rectified.
10.0 / 10.0
The property was clean, comfortable, quiet, affordable, and in a convenient location by bus and taxi.
8.0 / 10.0
Location was very close to city centre, a short bus ride and buses in Austria are way better than buses in the uk!
I would have liked a kettle in the room instead of coffee maker, but not a major issue tbh
10.0 / 10.0
Very cute hotel. Food was excellent. Staff was friendly. Location near city was great.
10.0 / 10.0
Spacious room, comfortable bed, great location, helpful staff, easy parking.
8.0 / 10.0
Air condition in the room as it was really hot on outside. Easy bus connection to the city centre and bus tickets availability from the reception. The size of the room was also good.
1.0 / 10.0
Nothing much, the food was average , staff was ok
AC nort working, and very poor in-house service
8.0 / 10.0
tasty breakfasts, good location, very nice staff, It was very enjoyable stay I Salzburg.
8.0 / 10.0
Far from the center.
7.0 / 10.0
Room very good.
Other than receptionist on check-in, not friendly. Staff disinterested...no replies to Guten Morgen etc. Bath towels small. No instructions room air condiotioning, which was warm..and switching it off was not straightforward.
9.0 / 10.0
Lovely welcome. Good, clean, standard room. Excellent breakfast.
Easy transport link into town on no5 bus.
Restaurant food was good and not too expensive.
Very helpful staff.
Easy parking.
Surprising peaceful cemetery behind, which is interesting to walk through.
Consider Salzburg Card if staying 1-2days
You have to travel into town (but we actually enjoyed this!)
It is beside a busy road. Our room was to the side, so the noise didn't bother us, even with the windows open.
8.0 / 10.0
Absolutely stunning clean hotel,food also fantastic, staff very friendly and helpful
Hot items on the breakfast were not replenished,
7.0 / 10.0
Didn’t have breakfast, quite expensive.
Staff were friendly, not always at the reception but came once called
Kept our bag a little longer
We like teas, having travelled early morning it would have been good they had given us a kettle.
Instead I had to go down for hot water, and spoons
We had our own tea bags, thankfully
The centre was rather far and had to take bus to it
They never recommended what to see or where to eat
1.0 / 10.0
Good
Being overcharged for a meal
9.0 / 10.0
Comfort, close to public transportd
Did not not like anything
9.0 / 10.0
Good value for money. Friendly staff.
Because I don't speak German, I have missed that it's located near graveyard. But that's on me.
9.0 / 10.0
typically austrian atmosphere. the tiefgarage is awesome. the grilltellet at the restaurant was amazing and the staff kind and very helpful
8.0 / 10.0
Overall the staff is okey with speaking English and willing to help. The house keeper's service was not the best but her attitude is really nice.
1. Room is not fully clean. Dust on the platform.
2. We had the room in the corner at the end of the hallway and it's quit small
3. During check in, the front desk could't find our reservation and kinda lost patient on us. But... this wasn't our fault as I understand because we had the confirmation from booking.com.
4. You have to rent a car or call taxi if you stay here cause it's a little bit far from the town
10.0 / 10.0
I loved the family vibe at Holle. They are so friendly and it’s a really beautiful place!
I don’t have any complaints! They are so accommodating!
10.0 / 10.0
the bed was incredibly comfortable
10.0 / 10.0
The room was large, modern and clean. Free parking.
It would be nice to have full size curtain.
1.0 / 10.0
Location is 10 minutes away from city center and close to cemetery
The room not cleaned and when they make up the room floor not mopped well due to shortage of housekeepers , AC not functional well its heater, additional to that i booked with underground parking and when i reach them they are saying no vacant parking slots , breakfast buffet spread was very limited not good compared to 4 star hotel
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Austria Classic Hotel Hölle. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Austria Classic Hotel Hölle pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Austria Classic Hotel Hölle?
We found 18 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and non-smoking.
