Hotel Elefant
Top rated by guests





8.6Excellent
(2,032 Ratings)
"Excellent location"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Set next to the Getreidegasse in the heart of Salzburg's Old Town, the historic, fully renovated Hotel Elefant dating from the 13th century offers free WiFi.
Business facilities
Free WiFi/internet
Air conditioning
Non-smoking
Pets allowed
Heating
Bar
WiFi/Internet
Shared living spaces
Laundry services
Ironing facilities
Safe
Accessible by lift
Key card access
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.6Excellent
(2,032 Ratings)
"Excellent location"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
Comfortable, quiet
8.0 / 10.0
Good location, acceptable breakfast and warm comfortable room. Friendly staff and the bathroom had been nicely modernised with excellent facilities.
There are no tea and coffee facilities in the room. There is no bar in the hotel to have a drink - its down in the basement with access off the street. Also there is no restaurant run by the hotel. It is sub let to another company.
The street outside can be noisy on an evening into the early hours.
5.0 / 10.0
Location
Reception gave me wrong info for 3 times about tourism office that was closed
On Sunday.
Tourism office location
The lift was closed for repair for the castle
And not knowledgeable enough for a very small village
My room sink was clogged water was not moving
First night my bed was not flat but second night they changed the room
I had to move
I asked for coffee in the morning they could have offered for the inconvenience but no
9.0 / 10.0
Staff were very nice and helpful.
Can’t remember whether it was this hotel without a luggage rack (sorry if wrong).
10.0 / 10.0
Excellent location
Difficult to get to. Had to park in public parking first then walk 15 minutes with your luggage.
7.0 / 10.0
The location was amazing! Traveled for Christmas markets and walked out the door to shopping and dining.
The room was SO SMALL! Could barely move with two people. Bare bones style. Nothing special.
10.0 / 10.0
Great location. Just around the corner from Mozart birthplace. Our room was roomy and comfortable. The staff were wonderful and helpful. Such a great time!
10.0 / 10.0
Spacious room, amazing location.
9.0 / 10.0
Location and room size
8.0 / 10.0
Location was the best. Right in the middle of the old town and within walking distance to two beautiful
Christmas markets, the toy museum and the Fortress.
Wifi connection was frustratingly slow and at times didn’t work at all.
10.0 / 10.0
Excellent location & great daytime staff. Hotel was clean & quiet and perfect to enjoy the Christmas Markets.
Evening staff didn’t make our taxi reservation as requested. Thankfully the daytime staff quickly solved the issue, so we didn’t miss our train.
9.0 / 10.0
Great location for Old Town Salzburg!
Loved the fact that there was limited drivability on the streets in Old Town area. Many shops and restaurants and coffee shops/bakeries. Pretty quiet with double windows. Staff was very friendly. We were very pleased to be able to get two twin beds.
I don't think that we had any real complaints. The only thing that was slightly annoying was the bed base being a little noisy when someone moved on the bed.
7.0 / 10.0
Location
Stairs
Small room
6.0 / 10.0
its average in a small room
next time
7.0 / 10.0
In the middle of everything, comfortable beds
Breakfast good but pricy
9.0 / 10.0
Great location for walking around through old town Salzburg. Bed was comfortable, modern & quiet with ample storage. Bathroom was small, but adequate.
Shower was not full enclosed, so bathroom floor got wet when showering.
9.0 / 10.0
Very close to a lot of things, bank, shopping, bus station
Nothing, everything was great
10.0 / 10.0
The hotel services are very good, clean and the front desk staff were amazing
8.0 / 10.0
Location and value.
Staff at the front desk seemed put out and didn’t seem like they cared for us to be there
9.0 / 10.0
The hotel is lovely, the front desk staff isn’t helpful for recommending food outside of their own hotel.
The front desk staff is rude.
9.0 / 10.0
We had a wonderful and large room, it was very clean and updated. Very comfortable bed.
Breakfast was pricey so we did not opt for having it.
10.0 / 10.0
Perfect location just across the river from the Eiffel Tower. The metro is very close (Passy station), also close by are good restaurants and shops . The rooms are recently renovated and have USB ports.
Nothing
9.0 / 10.0
Breakfast buffet was generous, but 25 Euro a piece. Being Salzburg that is typical. Our room was comfortable, and the location was superb! Staff was helpful. The room was spacious.
The room set up was a little unusual with a small step up from the bed area to the sitting area. One of the ceiling lights buzzed, but we didn't use it so that was ok.
10.0 / 10.0
Excellent location….right in the heart of old town. This location made our stay very enjoyable.
10.0 / 10.0
Location is excellent. Very clean. Very nice employees. Loved this hotel.
To make it clear…..restaurant attached to hotel is NOT ran by Hôtel employees. We came in one evening and wanted to have a desert and coffee to end the evening…..
We were refused service/ refused a table because we were not going to eat an entree. There were multiple tables available and no people waiting to eat. Was told “we are not a coffee shop” with a very snotty attitude.
Did not waste time with them for the duration of our stay.
7.0 / 10.0
Location
No daily room cleaning (even if we wanted it)
10.0 / 10.0
Excellent location and very clean.
Food at the hotel restaurant was on the pricey side.
8.0 / 10.0
The breakfast should be for all guests as it would be easier for everyone, even if included in room rate. We only paid for one breakfast for our 3 travelers and she didn’t always want the breakfast. Others just wanted coffee and croissant, but weren’t allowed to get it.
We loved the modern amenities while you all have preserved the history of your beautiful building.
10.0 / 10.0
The hotel is in a fantastic location and pur room was comfortable. Staff were very friendly and helpful over a change in plans. And the waiter on outside drink duty who then served us lunch the next day made our day by being funny, kind and friendly. Well worth staying and eating here.
10.0 / 10.0
Perfect location!
7.0 / 10.0
Location superb
Room a bit small - little room to get past the foot of the bed. Price of room not consistent -more expensive at week ends- this mot made clear before booking
9.0 / 10.0
Hotel Elefant is a beautiful hotel, more like a large inn. The room (that included a queen size bed, desk, couch, table, large wardrobe and air conditioning was clean, spacious & comfortable The continental breakfast of coffee and sweets was a nice way to start our day. The location is perfect for walking to many historic sights, and across the river to the newer part of Salzburg.
Our gps kept trying to direct us onto roads that are blocked off. We didn’t do enough research in advance to know that you must park in a public garage that is literally carved into a mountain across the river. You can then walk through the underground tunnel or over the bridge to get to the hotel. Driving in this historic area of Salzburg is by permit for cabs, deliveries and residents only. This is wonderful as it preserves the area. If driving, ask the hotel for the map in advance.
10.0 / 10.0
Very clean property and rooms. Friendly helpful staff. Hotel is perfectly location in Old Town, a close walk to all the sites.
N/A
10.0 / 10.0
Very convenient location!
8.0 / 10.0
Breakfast wasn’t included however I did pay one morning and it was just ok however nothing else was open.
I did ask for an iron and they must only have one so I don’t get until the next day and I had to go down and get it. Thought it would have been a nice touch to bring it to my room.
9.0 / 10.0
Very comfortable bed, clean and spacious room. Quiet inside even with lively street outside. Onsite cafe restaurant with excellent food, very popular. Central location within walking distance to most of the old town.
Liked everything
10.0 / 10.0
The location is super . In the heart of Salzburg. Staff was extremely helpful and friendly. Very clean
Irons/ iron boards could be updated
10.0 / 10.0
Every thing about this hotel is top notch.
The hallways are rich with history. The restaurant on site has a great chef. Very nicely appointed rooms.
Nothing.
7.0 / 10.0
The location was great.
There were no tea/coffee making facilities in the room, which I found both amazing and disappointing.
5.0 / 10.0
Breakfast was great - staff very courteous.
Rooms did not live up to the price. Appeared incomplete as if the budget constraints existed. Expected much more for the cost. Location was great - made up for the lack of furnishings. If doing over, I would have pick a more complete hotel at a higher price for the full experience. Cleanliness was good, but over all feel was an overpriced discount hotel with a great location.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Elefant. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Elefant pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hotel Elefant?
We found 17 amenities for this rental. This includes business facilities, free wifi/internet, air conditioning, non-smoking, and pets allowed.
