Radisson Blu Hotel Altstadt
Top rated by guests





8.7Excellent
(2,220 Ratings)
"Everything! A lovely room, fabulous breakfast and very helpful staff. Great location right in the Altstadt."
Verified guestDon't miss out! Price and availability may change
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Radisson Blu Hotel Altstadt is a historic building dating from 1377, located right in the Old Town of Salzburg and only a few steps away from all sights. It was renovated in spring 2016 and offers free WiFi in all areas.
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
Bar
WiFi/Internet
Shared living spaces
Laundry services
Ironing facilities
Safe
Accessible by lift
Key access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.7Excellent
(2,220 Ratings)
"Everything! A lovely room, fabulous breakfast and very helpful staff. Great location right in the Altstadt."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
Perfect location, lovely rooms.
Breakfast could have had more choice - but it was perfectly adequate.
9.0 / 10.0
This hotel is right in the heart of the old town on one side and the banks of the river on the other. Both the reception staff and the bar / restaurant staff were very friendly and very helpful. The rooms were spacious and very comfortable. The staff were good enough to upgrade us on our return visit 2 weeks after out initial stay.
9.0 / 10.0
Breakfast excessive so skipped it for cafe next door but hotel was great
10.0 / 10.0
Everything! A lovely room, fabulous breakfast and very helpful staff. Great location right in the Altstadt.
Nothing.
4.0 / 10.0
Lovely hotel, great location
Specific staff member was very rude, swearing and accusing us of being drunk. When reported the Manager took the side of the staff and was unhelpful, until he was asked to look at the CCTV to see what actually happened and the circumstance.
7.0 / 10.0
The location mostly
The sheets on both single beds were dirty and full of hairs, which obviously indicates about not changing the sheets from previous guests.
The bathtub was full of hairs which was discussing and overall dusty room that hasn’t been cleaned properly for a while.
I spoke to a team member at the reception the next day after sleeping like that for one night, specifically asked to clean and handle the situation. They only apologized and didn’t compensate in anything which I think I required for such incident.
In the evening, when we came back, my friends bed was clean and mine was replaced with another dirty set of sheets. Very disappointing and not respectful.
9.0 / 10.0
Superb location
Shower above bath prefer separate one.
9.0 / 10.0
Great location, staff, great bathrooms and room, breakfast excellent and lots of choice.
I stayed with my sister in a twin room and the beds were very very narrow - it took a couple of nights to get used to them and feel you weren’t going to fall out of bed when you turned over!
10.0 / 10.0
The location was great, the staff was very friendly and helpful and our room 301 was fabulous. Will stay again when i return to the city.
everything was fine
9.0 / 10.0
The location, in the Altstadt ("old town"), was fabulous. Within a few metres of the hotel's rear entrance, you were in the shopping district and the main Christmas Market was only 200 metres away, which was fabulous. There were also plenty of cafés and restaurants in the vicinity and even an ice rick.
The food menu in the hotel was rather limited and we chose to eat out, rather than in the hotel. The TV service in the hotel was rather limited in terms of English-speaking channels. In the evening, we could only find BBC News, CNN, Al Jazeera and Bloomberg TV, which were hardly entertaining.
9.0 / 10.0
Great location Nice room
Pricey
10.0 / 10.0
The location is absolutely perfect. The rooms are large and very comfortable with loads of character, in keeping with the age of the building
9.0 / 10.0
superb location. Excellent breakfast. Spacious, clean and quiet room. Very helpful staff.
Evening bar service could have been better with more staff members available.
10.0 / 10.0
We loved the location and our room was a great size. It is a really fascinating building too.
10.0 / 10.0
Really cosy hotel right on the river. Super friendly staff, excellent location, and lovely breakfast!
Nothing :)
10.0 / 10.0
The location is outstanding - in the heart of historic Salzburg, and a literal stone’s throw from the city’s main Christmas market. The entire staff went out of their way to make us feel welcome, comfortable and pampered. Breakfast was outstanding!!
7.0 / 10.0
Friendly staff; bar and concert hall on site; large room
Bedroom was dim; shower small with broken faucet
10.0 / 10.0
Great location overlooking the river with direct access to Ild Town. Room was large and comfortable. Breakfast provides everything you could want.
All good
10.0 / 10.0
Location was excellent. Breakfast was amazing. Room was lovely with comfortable bed.
Nothing
10.0 / 10.0
Our room was very spacious, the staff were friendly and really most helpful. The breakfast was outstanding.
8.0 / 10.0
Unbelievable location right in old town.
Wonderful views from breakfast room across the river
Staff at breakfast and cafe were very friendly and exceptionally helpful.
Very outdated bathroom which made it difficult to shower. Quite disappointing for the rate we paid and had paid all over Europe with other bookings through booking.com as we journeyed by train for a month.
8.0 / 10.0
Great view
Superb location
Bathroom little run down
Toilet a little smelly
Breakfast limited options
9.0 / 10.0
Position was outstanding -back door led to best street in the old town… easy to come an go for a coffee or meal and great when you want to drop off shopping bags. Room overlooking the river was large and bathroom was also larger than normal bathrooms.
Soulless reception area and restaurant. Needs a softer touch as seemed to be bland but that could be because it’s owned by a chain hotel.
2.0 / 10.0
The location is fantastic..right at the heart of the old town..
I stayed at Raddison Blu for 1 night as transit before my flight. As soon as I arrived, I was greet by 3 people at counter and none of them act as they have been trained. They are not rude but neither professional. For example, they gave me my room key and 1 mins later took them back and said oh my room not ready.. and then one of them asked me if this is my first time in salzburg and when say yes..that's it..no other information given..nothing at all...and 3 of the person given mixed information like the breakfast is 32 euro and the other guy said 24 euro..none of them seems to be professional or even be trained to be at reception. When I asked for a map.the young person gave me the map and just circle out the hotel. No other information. I am well aware that I could get info from the Google but based on my personal experience at various hotels...this is the worse..all of them seems not motivated at all to greet the guest.. now here come the nightmare..I was having migraines and not feeling well and my main goal is to sleep and rest comfortably..but the room itself is dirty and not well keep! I stayed at room 411...the toilet is disgusting..and the shower drainage seems a problem as the water doesn't go down for 5 mins..afterwards I would like to get some hot water for my medicine..and guess what the water heater doesn't even work..I had to use the coffee machine to get the hot water.. I know the whole property is old building but there's a huge difference between old buildings and not maintained! At first I am planning to contact the reception and would like to change room, but thinking again about how they acted when I arrived and as solo female traveller, I decided not to reach out to them as I dont feel safe enough and I doubt they can do anything. And the nightmare continues.i could not even have a good sleep, since everytime the other rooms using toilet or bathroom the water sound/plumbing making loud noises..
9.0 / 10.0
Location of the breakfast room was outstanding! Flows very good but not great.
Cell phone charging stations were not available in the rooms.
1.0 / 10.0
Nothing
Outrageous price for terrible rooms
8.0 / 10.0
Location is unbelievable. In the middle of the old town, yet very quiet. The walls seemed very thick (old style) and the windows were triple glazed. Even though we could look out the window to a busy pedestrian zone, it was absolutely silent in the room.
Older style bathroom, but we didn't care, we knew it was an old building and the location more than made up for it. It's not great for people with mobility needs. A lot of steps from the car to reception, although we were offered the staff/goods lift with the stroller, it wasn't the easiest way in. The bar area was too quiet but I just went elsewhere for conviviality. Otherwise nothing to fault.
7.0 / 10.0
location
bed not very comfortable, Breakfast really need improvement (its the main reason make me not considering this hotel again)
10.0 / 10.0
We had a superior double room that looked out over the cobble streets of the Altstadt. The room itself was quiet, huge and had excellent air conditioning - just as well as we were there during a heatwave - the bed and pillows were comfortable and the bathroom was clean and well appointed.
The hotel was in the best location possible. Mozartplatz was just around the corner and it was - 5 mins walk from the cathedral and Getreidegasse and 7 mins to the funicular to the Festung.
Can't comment on the breakfast as we didn't try it (it seemed rather expensive) but there were two excellent options on Mozart Platz (Cafe Glockenspiel and MUS Cafe), as well as a good breakfast served at the Tomasselli cafe (Oldest cafe in Salzburg) on the Alter Markt.
This not not impact the enjoyment of our stay but a point worth noting is that there were no English language channels other than news channels, and as the TV was rather old, there was no possibility to connect up access to any streaming services via Chromecast or Firestick.
9.0 / 10.0
Location is perfect. Staff was exceptional and very helpful. Rooms were MUCH nicer than I expected ( it’s a very old building).
Breakfast buffet was limited and no a la carte options
9.0 / 10.0
Location is awesome - right on the square!
Front desk staff very polite and helpful
Room allocated to us was huge and overlooking the water - loved it!
Selection at the breakfast could have been a bit more. Rest loved everything!
1.0 / 10.0
Location good
Offering valet service then not having it! Staff are ridiculous especially the evening staff in the bar/restaurant! Room was dirty and the design looks like it’s made up from facebook market place left overs!
9.0 / 10.0
The location, the staff, our room, were all excellent, everywhere was beautifully clean,
The atmosphere and decor was wonderful and so welcoming and comfortable,
The breakfast choices were fabulous and excellent quality a wide selection to suit every choice
8.0 / 10.0
Central location.
It is very old you hear the sewage pipes and the air con moving the whole night.
10.0 / 10.0
Very well located right in Aleta’s. Easy to get to and everything within walking distance.
Nothing
9.0 / 10.0
Next to old town and - in my case - although to my meeting place. The hotel is old and it makes stay charming.
Room was clean and large enough.
Breakfast was very good, while at the same time I was expecting little more e.g. fresh juice.
Hotel has no parking place, so payable parking is available in the vicinity.
All the rest was ok.
10.0 / 10.0
The hotel staff were very friendly and welcoming, and they shared great tips and suggestions about the city. The location was perfect — right in the old town, so we could walk everywhere easily. Our room was very spacious and thoughtfully arranged, even with a small work area. We really appreciated the complimentary water and little chocolates. The decoration was also lovely. The restaurant was great too — the staff were kind and attentive, and everything was fresh and high quality. We were truly very satisfied with our stay :)
There was nothing I didn’t like – everything went really well.
7.0 / 10.0
The location is very good. The breakfast was nice.
The room furniture sees dated at this point. Bathroom could also be updated.
10.0 / 10.0
Beautiful building in a fabulous location. Absolutely loved the smell in the hotel! Lovely big room and all the staff were friendly and helpful.
The shower wasn't brilliant.
8.0 / 10.0
Great location for old town of Salzburg. Very friendly staff. Charming old building. Comfortable beds and a great breakfast.
Slightly noisy plumbing but overall a delightful stay.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Radisson Blu Hotel Altstadt. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Radisson Blu Hotel Altstadt pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Radisson Blu Hotel Altstadt?
We found 21 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, free parking, and air conditioning.
