Tríplex Lujo 5 Dorm en Sol! Junto Four Seasons

The property was perfectly located in Madrid for easy walking to all the attractions, tours, shopping and restaurants

Gostamos de tudo .

Situé au centre de Madrid, assez grand pour accueillir un grand groupe d’amis, joliment meublé

Location is fabulous, right in the centre of the city.

We could not enter the property when we arrived and we arrived late in the evening. The entry door system failed. After numerous WhatsApp message we needed up booking into a hotel, requiring 3 rooms. The owner arranged for someone to meet us at lunchtime the next day with keys. We were assured of a refund and compensation, which when we received was the amount of the cheapest night of our 5 night and certainly didn't cover the hotel cost either! The flat is lovely, apart from the damp patches and the noisy sink at night. the air conditioning wasn't working properly and the beds were the most uncomfortable, one was not fit for purposes, unable to sleep for 3 nights we checked into a hotel for our final night to get some sleep before travelling home and returning to work. Please also be warned that all the flats on this floor (possibly all the floors) are rentals and popular with hen/stag parties (though as we weren't sleeping anyway this was not a problem for us! I have never left a poor review on Booking.com and am saddened to do so now, but sadly we have not received good customer service with regards to our issues, which I thought we would so feel I have no choice.