Hotel Indigo Newcastle by IHG
Top rated by guests
Most favorited





8.7Excellent
(2,749 Ratings)
"Alway use this Hotel when I come to Newcastle , perfect location , excellent breakfast and staff are alway welcoming"
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4-Star Hotel
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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This newly refurbished Newcastle hotel offers quirky, 4-star accommodations, just a 2 minutes’ walk from Central Station. Its rooms are unique and modern, and the hotel now has the fantastic ‘Social Bird’ on site.
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Laundry services
Accessible Parking
Safe
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
Most favorited
8.7Excellent
(2,749 Ratings)
"Alway use this Hotel when I come to Newcastle , perfect location , excellent breakfast and staff are alway welcoming"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
7.0 / 10.0
Rooms and beds comfortable
I booked this as a Xmas gift for my 2 daughters and son in laws and for price l paid with no breakfast l was extremely disappointed. Plus a mix up at desk my daughter had to pay as couldnt see that it was already paid for then as result money now waiting to go back to my daughters account so l wasn't amused
8.0 / 10.0
- spacious room
- central location
- decent in-house restaurant
- keycards consistently malfunctioning (ie not able to open the door) but on a good note staff were quick to help
10.0 / 10.0
Alway use this Hotel when I come to Newcastle , perfect location , excellent breakfast and staff are alway welcoming
Nothing really
8.0 / 10.0
Right in the middle of Newcastle and has parking
Parking doesn’t come with a discount for people staying at property
10.0 / 10.0
Modern room, clean, quiet.
Nothing
9.0 / 10.0
First class hotel
Having to leave
8.0 / 10.0
The hotel location was great. it was 1 minute from train station. My air conditioner was not working but the staff immediately changed my room and they were very friendly. WiFi was really fast and didn't have any connection problems. room was big and comfortable. I liked that they had coffee and tea in the room.
breakfast could be better. I expected more options for the breakfast. they are mainly serving from the menu. bathroom amenities could be provided. room was a little dusty but generally it was clean.
9.0 / 10.0
Great location, friendly staff, attractively and comfortably decorated, with great breakfast choices.
10.0 / 10.0
Lovely staff very friendly made you feel welcome. Could not do enough for you.Absolutely.Fantastic place looking forward to our next visit.In march.
7.0 / 10.0
The room was clean and comfortable with a good shower. Breakfast was nice and plenty of choices.
I've stayed in this hotel many times before" I only stopped staying here because of the introduction of parking charges 🙃 unfortunately the additional £14.00 per night makes this hotel less attractive than others with free parking. This hotel has lost character since being refurbished and the Resteraunt has suffered the same fete"" the menue was most unusual in that there are only meals containing Chicken ie no red meat or fish to be had ? I guess this is why it was empty 😕 Allso I did not enjoy the interrogation from security when we returned to the hotel after an evening meal at Cayophray restaurant in Eldon square
10.0 / 10.0
Brilliant location lovely room the comfiest bed.
10.0 / 10.0
The warm welcome by the receptionist Ian, and the room was absolutely perfect
There was nothing what so ever
8.0 / 10.0
Staff were extremely helpful and friendly, great location and good breakfast.
Little patches of gold in our shower were off-putting. Coffee could have been better at breakfast
9.0 / 10.0
Location great for us a short walk from station and in the heart of Newcastle centre close to the shopping area and centre attractions.
Metro stop 2 minutes walk if wanting to explore the wider area.
Comfortable quiet room and a great breakfast with friendly service .
Nothing
9.0 / 10.0
It was spotless , comfortable , staff were very friendly. Centrally located
Nothing
8.0 / 10.0
Conveniently placed
Very near Chinatown
4.0 / 10.0
Most of the staff were amazing. The breakfast service in particular. Fast, efficient, attentive. Thank you to Gina and Faye and the rest of the team. Also the person who checked me in. I didn’t get her name.
There was a fundamental problem with a noise coming from the waste water pipe in the bathroom. Every time somebody (I assume above me) used water, it reverberated as it went down the waste pipe. It was most unusual and disturbed my sleep. I was already in bed when I realised, but it was so bad I nearly asked for a room change in the middle of the night. I reported it in the morning, but was underwhelmed by the response of the person on the desk. They said they’d never had that feed back before, which I really can’t believe.
5.0 / 10.0
The room hadn’t been cleaned correctly,shower tray was dirty and full of scratches,tea and coffee was very very minimal,bed sheets had a mark on it and rug still needed hovering
Hotel bar area and breakfast area was very good
10.0 / 10.0
Loved everything about this hotel - perfect location - very trendy decor and all the finishing touches in the room. The bed was so comfy and loved the full length mirror and magnifying mirror in the bathroom. The hotel has literally thought of everything.
Nothing.
4.0 / 10.0
Location great and staff friendly.
1) the hotel does not have parking. They advertise as being a hotel with parking, in fact what they mean is; there is a public car park around the back which is very expensive and where you probably won’t get a space anyway depending on when you turn up.
2) the pillows are far too hard, we had to discard them entirely.
6.0 / 10.0
Excellent location for shops and station. Nice rooms. Reception staff lovely although a bit understaffed quite a wait to book in and out.
They forgot to service room. I was there 2 nights and no bins were emptied the teas and coffee was not restocked and no extra water or towels provided. When I told them I did get some more milk and tea but no clean cups or teaspoons and the water was not replenished. Given that its an expensive hotel all a bit disorganised. Room servicing all seemed a bit rushed. Bed not properly made up on arrival and bathroom more wiped over than cleaned.
4.0 / 10.0
Breakfast was excellent
Car parking not available. Staff unhelpful about this.
10.0 / 10.0
Been there before and it’s eclectic decor and discreet location makes it a special place in Newcastle
I like everything
7.0 / 10.0
Location ideal for shopping & Eating out. Room was good as described 👍🏻
Queuing for breakfast & when seated at table service not great. Food was ok but waited too long. Also ran out of pastries 🙁
9.0 / 10.0
Close to arena
N/A
8.0 / 10.0
Great location, very central and 5mins from the train station.
This hotel has a really nice vibe and smells amazing.
Big rooms and very comfy beds.
Very friendly staff.
Great breakfast.
Didn’t like the …Social Bird Restaurant… only chicken dishes on the menu , the clue was in the name.
Menu choices where limited , food not great , not enough variety so sadly I wouldn’t book an evening meal if I returned.
10.0 / 10.0
Location and car park facility
Nothing
10.0 / 10.0
All staff very welcoming and friendly. Rooms were good.
Pillows in both rooms were poor and different. That needs improvement. 107 all very low pillows. 105 a mixture but mainly high!!
10.0 / 10.0
Central, well laid out. Lovely welcome staff. Generously proportioned rooms.
10.0 / 10.0
Wonderful stay
Yes
9.0 / 10.0
Everything was great
The parking situation is not ideal. We could not get a space on Friday night.
Also, just fyi, the shower head holder is broken in room 404.
8.0 / 10.0
Very nicely decorated accommodation that was extremely well located amongst all the city centre amenities.
Unfortunately, while the property has been refurbished, the bedrooms don’t have carpets—only small rugs by the bed. As a result, we were disturbed during the night by the sound of heels clattering on the hard floors as guests returned to the hotel. A real shame, as otherwise everything would have been 100%.
8.0 / 10.0
Great location and staff
Beds uncomfortable and not as luxurious as other hotel indigos
10.0 / 10.0
The hotel was really stylish as has just been refurbished to a high standard
N/A
8.0 / 10.0
Caroline at the Bar was Awesome,Also Ian on Check in!! Nice Hotel near to Centre,Spacious Rooms,Great Stay.
Breakfast could have been better
10.0 / 10.0
Great location and fantastic staff. I have dietary requirements and staff went above and beyond every single time, and so did the chefs. I was really impressed, thank you!
We weren’t keen on having to pay for parking but we understood this was separate from the hotel.
9.0 / 10.0
Great location, lovely staff, nice lobby and room.
We were on the street side and logically the Saturday night was a bit noisy, but not too bad!
9.0 / 10.0
Location
Nothing
10.0 / 10.0
It was well situated to the the town and the railway station. I came to watch newcastle play which was about 5 minutes walk.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Indigo Newcastle by IHG. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Indigo Newcastle by IHG pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Indigo Newcastle by IHG?
We found 24 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, free parking, and air conditioning.
