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Crowne Plaza Newcastle - Stephenson Quarter by IHG

Top rated by guests

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Club Lounge Access | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Club Lounge Access | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Shower, eco-friendly toiletries, hair dryer, slippers

8.8Excellent

(1,000 Ratings)

"Pool was small and changing rooms small"

selina

Don't miss out! Price and availability may change

8.8 / 10.0

Excellent(1,000 Ratings)

Hotel in Gateshead

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with a full-service spa, 7-minute walk to Castle Keep
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a steam room are onsite.
Crowne Plaza Newcastle - Stephenson Quarter by IHG offers 251 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. 40-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a steam room and a fitness center.

Amenities at Crowne Plaza Newcastle - Stephenson Quarter by IHG

Pool

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Map of Gateshead

city location on map

Nearby attractions

Beamish, the Living Museum of the North

National Trust - Cragside

Tyneside Cinema

St. James' Park

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

8.8Excellent

(1,000 Ratings)

"Pool was small and changing rooms small"

selina

Don't miss out! Price and availability may change

$$$$

8.8 / 10.0

Excellent(1,000 Ratings)

Hotel in Gateshead

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Gateshead

city location on map

Nearby attractions

Beamish, the Living Museum of the North

National Trust - Cragside

Tyneside Cinema

St. James' Park

Available Rooms

About this hotel

Hotel with a full-service spa, 7-minute walk to Castle Keep
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a steam room are onsite.
Crowne Plaza Newcastle - Stephenson Quarter by IHG offers 251 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. 40-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a steam room and a fitness center.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

8.8 / 10.0

Excellent(1,000 Ratings)

5.0 / 10.0

The room was spotless and staff were very polite and helpful

5.0 / 10.0

Staff were very friendly

4.0 / 10.0

The room inside was clean and tidy. But very unkempt on balcony covered in bird poo and very dirty

4.0 / 10.0

Nice room, very clean and complimentary prosecxo on check in was a lovely touch

5.0 / 10.0

Reception staff friendly and efficient. Room was perfect

5.0 / 10.0

Reception staff were great

5.0 / 10.0

Room was clean and comfortable great location. Nice to have a swim in the morning also

5.0 / 10.0

We’ve stayed at this hotel many times. It’s a great location with good facilities. Staff are always very welcoming a check-in. Rooms are well equipped with a fridge in the room. Breakfast service was outstanding with very friendly and checking everything was ok. Great selections and plenty still available 30 mins before finishing. Highly recommend this hotel

5.0 / 10.0

Very clean nice size

4.0 / 10.0

Nice hotel, not as central to the station and centre as I would have liked. Need to walk through an underpass under a bridge from the station which at night is not great. Hotel is nice and spacious, changing room in gym is very small, has a small pool and a gym. Good breakfast, staff at reception were not very friendly. Comfortable spacious room.

4.0 / 10.0

Was only there one night but wouldn't hesitate to book again

5.0 / 10.0

Lovely Hotel that still feels fresh and up to date. Location is great now we have worked out how to get to the car park. Will stay here again.

10.0 / 10.0

Pool was small and changing rooms small

4.0 / 10.0

This beautiful hotel is a short walk from the train station and has an amazing full English breakfast. Rooms were so big that it was a shame the didn't allow a crib or cot for our 2 year old and we had to book 2 rooms. The furniture didnt look fully wiped down in yhe room.

8.0 / 10.0

Good parking, easy walk into town centre. Staff very friendly

4.0 / 10.0

Pleasant stay but a few things could do with improvement. The staff were very pleasant and welcoming the room was a good size and clean. But our drinking water wasn't replenished for our second night. The major downside was breakfast. The breakfast room was too small for peak demand resulting in queues. Food quality was a bit mixed.

4.0 / 10.0

Hotel was in a good location. We did not have robes in our room to use the pool and spa - we had to ask three times for these to be sent up and ended up just using a towel on our first visit to the Spa as we got fed up of waiting. In addition, a plug socket blew up when attempting to charge my phone which, whilst dealt with promptly was an inconvenience. The Spa area was smaller than anticipated, the loungers were too few and they need replacing - there was also a peculiar spell in/around the pool area on one of the visits. The Gin bar was lovely and staff provided great service.

10.0 / 10.0

Location to the station, very convenient. Quiet location by close to every we wanted

5.0 / 10.0

One of the better hotels in Newcastle in my opinion. Excellent service from Fiona on reception & from the restaurant manager, sorry didn’t get his name lovely spacious room & bathroom. Really comfy bed. Good Aircon Breakfast is great There’s also a pool & spa if you want to use them

1.0 / 10.0

We arrived in the hotel early and left our luggages to the hotel staff. When we got back our luggage in the evening, one of the suitcases was apparently damaged. The staff tried to fixed it twice but failed. I was promised to be given at least a letter confirming the damage so that I could send it our insurer, and that the hotel would give us membership points as a compensation. The manager also said he would check the cctv and come back to us. However, nothing happened until we chased for an update a few days after our check-out. And they said they would check the cctv almost after a week has passed. Then our case was transferred to another manager, who then rejected all the promises given to us earlier. We just asked for a letter. The fact is that I handed over a suitcase in working condition to the hotel staff, and was returned with a damaged suitcase. The series of failed promises show how the hotel management treat their clients. I don't think I would stay with them anymore.

5.0 / 10.0

I have stayed here a few times now and have never been disappointed. This hotel is excellent, always book a spa day as well it is amazing and so relaxing. Great staff, food and the hotel is spotless. Highly recommend.

5.0 / 10.0

Good hotel, clean comfortable and good location. Parking is next door multi storey but tight access road.

5.0 / 10.0

Such lovely, friendly staff in all areas. Beautiful room, great shower, well resourced. Fabulous breakfast. It was all great!

4.0 / 10.0

Good location, good value!

8.0 / 10.0

The place got nice decorations, clean, nice swimming pool, big room.

5.0 / 10.0

Great location near Train Station. Rooms big and beds very comfortable

6.0 / 10.0

The room was a lovely size, and the staff were really friendly. There are a couple of things that were quite a negative. First was the room wasn’t serviced, which we asked for. Then it took two calls to get towels and toilet paper sent up. This is a first for me at any hotel I have been to. Second was witnessing staff being shouted at by management. Makes it a bit awkward for guests. But overall a lovely stay

10.0 / 10.0

Lovely hotel with fantastic facilities.

10.0 / 10.0

Excellent hotel, staff were very helpful and room was top notch. Great location that is near train station.

5.0 / 10.0

Hotel is situated behind the railway station and overlooking the Tyne so although not central it is still a good location. Easy parking, (use level 10) good pool and steam room, rooms spacious, good gin bar and full breakfast. Only stayed one night but would definitely recommend it. Shops, quayside, football, arena, restaurants all within 5 to 10 minutes walk. Easy access in and out of Newcastle west using the Redheuth bridge from A1.

5.0 / 10.0

Good hotel, feels quite new, well equipped, clean, well situated for the city, very friendly staff, check in very good.

5.0 / 10.0

Absolutely first class Staff were very friendly and knowledgeable Local information on a qr code was a great idea we discovered a great library through it Access to the pool and spa was included in our price Location was excellent

10.0 / 10.0

.

5.0 / 10.0

From start to finish my stay was amazing staff are very friendly & helpful hotel was clean perfect Location I would highly recommend & will definitely be returning 10/10

1.0 / 10.0

Check in took over 25 minutes. They only had 1 system working, this was a late check in as well. Stayed for 2 nights, the key stopped working after the first night, they couldn’t do anything about it and just told me to ask someone from reception to come and unlock the door if needed The sink in the bathroom was blocked. The carpet wasnt clean, felt like the cleaners just cleaned on surface and not a proper deep clean you would expect.

10.0 / 10.0

An excellent place to stay with your family.

5.0 / 10.0

Newcastle is a great city - we especially loved attending the soccer/football game - what a fun experience!

2.0 / 10.0

Not happy as i got charged in the hotel for a car park voucher that didnt work so i paid twice the ladynon the counter didnt really have a clue.

10.0 / 10.0

Great place to stay

4.0 / 10.0

Quite noisy through the night and up to about 7am, guests. Noisy in corridors, outside and rooms above me.

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