Royal Station Hotel- Part of the Cairn Collection





7.5Good
(10,186 Ratings)
"Everything, the customer service at reception and the restaurant was excellent. Big thanks to Josh on reception who was fantastic."
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3-Star Hotel
Top-tier experienceA high end property in this area
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Enhanced cleaningExtra health and hygiene measures to ensure your safety
Enjoy everything Newcastle has to offer from this classic hotel in the city center. Providing a traditional, elevated design with a contemporary touch, the Royal Station Hotel is the perfect base from which to explore.
Business facilities
Golf course (within 2 mi)
Free WiFi/internet
Free Parking
Pool
Non-smoking
Gym
Heating
Bar
Spa
WiFi/Internet
Hot tub/Jacuzzi
Laundry services
Sauna
Accessible Parking
Family friendly
Smoking allowed
Safe
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.5Good
(10,186 Ratings)
"Everything, the customer service at reception and the restaurant was excellent. Big thanks to Josh on reception who was fantastic."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
7.0 / 10.0
Location
Pool was not working
8.0 / 10.0
Extremely handy, great cocktail bar, beautiful building.
Some decor could do with TLC
10.0 / 10.0
Everything, the customer service at reception and the restaurant was excellent. Big thanks to Josh on reception who was fantastic.
We would of liked an early check in, but we understand the hotel is busy on a saturday night and early check ins are.not always available
7.0 / 10.0
Big room and staff were nice. Location was good too.
If you want a good night sleep I wouldn't recommend! Single glazing meant there was a lot of noise coming from the street until about 5am
10.0 / 10.0
Stunning building excellent central location
10.0 / 10.0
Location is great , staff very friendly and the rooms are comfortable and clean.
Nothing
2.0 / 10.0
Breakfast was lovely, reception staff always friendly and location is perfect right next to the station.
The room felt like it was above a nightclub - I was kept up very late with loud club music - the room felt like it was vibrating with the base of the music- it really affected my ability to sleep and affected my work today - I have stayed many times before but I would be hesitant to stay again unless I could guarantee a room without this noise.
5.0 / 10.0
Location
Very noisy
Room extremely hot even with radiator turned off
Room looking tired generally
8.0 / 10.0
beautiful building. good central location
Heating was off in room and no heating in bathroom
10.0 / 10.0
Location was fantastic! Breakfast was really good plenty of options. Staff very helpful with advice and directions to the arena I was going to watch a show. Rooms spacious clean, comfortable beds. Definitely stay again.
7.0 / 10.0
We liked the location, being central and close to the station. We had a lovely carvery and a good breakfast whilst there
We had two very noisy nights with other guests playing loud music, shouting and having screaming arguments. We were very surprised that the night staff didn’t go round on patrol, but we did report one night and it was sorted.
Good to have a fridge but we had no proper spoons, only sticks which is not ideal.
9.0 / 10.0
Location is amazing
Not enough hot water
10.0 / 10.0
Lovely Victorian hotel a stones throw from the train station. Perfect if staying for work or a city break. Also has a swimming pool - one of the main reasons I booked here. It has parking available at an additional cost. Room was spacious, clean and a decent shower.
8.0 / 10.0
The location of this hotel is perfect
The bedrooms are a little outdated so the price should reflect that especially when you pay for room only and no other facilities. The pool was closed during our visit which really surprised me as iv stayed all over the uk for new year and just had limited shorter hours but never a closure at all on a bank holiday. So unfortunately we only used the bedroom and had 1 drink in the bar before bed. The bar area was lovely.
10.0 / 10.0
The room was spacious and clean.
Everything was great!
10.0 / 10.0
All the staff ( with thought exception)were terribly helpful nothing was too much trouble .
You need more staff , I appreciate its a busytime of the year however they are tired.
8.0 / 10.0
Breakfast very good and staff very attentive
Abit noise over function room but not bad it finished by 11
6.0 / 10.0
The location was perfect for our stay
The fire alarm went off through the night there was no procedure for it , no fire register was taken was a complete shambles still don't know what happened
6.0 / 10.0
Location was great, lovely Christmas decorations and decor in the public areas. Jonathan was lovely at check in too.
The bed in my room was the most uncomfortable bed I have ever slept in, it was like sleeping on a cardboard box and was in desperate need of replacing.
The room could be cleaner, the bathroom was dirty in places and dirty marks on the walls.
10.0 / 10.0
The location is ideal for tourism. Train station and coach station very close. Easy walk to the Utilita arena. We did explore Newcastle perfect location. Need to support this type of hotel. Keep booking it. Security on the door all times of the day and night. We arrived at 5am and welcomed.
Missed the chance to buy a royal court teddy bear! Regrets!
10.0 / 10.0
Was so central and staff polite and welcoming
N/a
10.0 / 10.0
Beautiful place in every way. Amazing original features and all mod cons for a great stay.
Jonathon on reception was fantastic, interested in us and remembering what we were there for, even to ask the next morning.
Nothing
3.0 / 10.0
Friendly staff
Noise throughout night, into early hours.
Couldn’t sleep for 2 nights.
Quite run down and unclean
Lack of towels
2.0 / 10.0
Being central
Hotel and leisure facilities poor
10.0 / 10.0
Location ,good value ,clean ,reception staff were pleasant on arrival and checkout
I had no concerns during my stay
5.0 / 10.0
Location is perfect for central station, 10 minutes or so walk the major shopping stores. Staff were helpful, excellent and friendly. Every staff member I encounter said hello/good morning etc. The lobby area was clean and tidy. I didn't eat at the hotel, but the room service menu looked good (apart from the £6 tray charge)
The room itself was OK, you couldn't open the window, as the sash wouldn't stay open, so I had to prop it open. The nets were grey from mould and need dipping. There was no hair dryer in the room, and the iron was a cheap travel iron. The window sills were dusty in the corners. The bathroom was quite poor. There was no window covering, thankfully the glass was frosted. This window was also painted shut, there was no extraction or heating in this room so condensation built up quickly. It's not a room i would want to stay in in the middlenof winter! There was also issues with the hot water where it constantly fluctuating between scalding and freezing. Also some of the electrical appliance testing appeared to be out of date.
7.0 / 10.0
Lovely staff. Josh was amazing.
Location perfect
Breakfast great.
The £10 late check out charge when I was 6 mins late due to my Daugter being unwell.
8.0 / 10.0
Breakfasts excellent
Location excellent - 3 minute walk from station. 5 minute walk to good restaurants
Metro station outside hotel
Bed not super comfortable
5.0 / 10.0
Location is fabulous. I didn’t eat breakfast as it was an extra charge - ditto the pool. The former glamour of the Victorian hotel is evident but needs a refresh of carpets and paintwork
The furniture in the room is very dated, apart from the bed, which was comfortable and newish
8.0 / 10.0
Location
Nothing really
9.0 / 10.0
Location to train station and metro, rooms were large with comfortable beds and spotlessly clean, very pleasant helpful staff
Nothing. Would definitely stay here again
7.0 / 10.0
Great location and VFM
Nothing
8.0 / 10.0
Location and a beautiful old building
To warm to rooms
No real ales
9.0 / 10.0
Clean, comfortable value for money hotel. All you can eat breakfast, would definitely stay again.
Errrrrrr...........
8.0 / 10.0
I did not have breakfast. I had booked the cheapest room available and was pleasantly surprised at the size of the bathroom which actually had a bath. A bonus!
It fitted my needs.
4.0 / 10.0
Nice breakfast however a little bit cold. Good location
Room wasn’t very clean. Fridge was full of previous guests half eaten food
9.0 / 10.0
Lovely breakfast traditional restaurant
Every thing was fine no complaints
8.0 / 10.0
Location and old fashion. Liked having spa on site
Rooms were small
7.0 / 10.0
Perfect facilities in the bedroom. Ideal for a base for a theatre visit. Leisure facilities basic but enjoyable. I agree with the £5 charge for guests as it is looking run down.
I went down for breakfast at 9.15am & there was very little left & no effort to replenish despite breakfast finishing at 10am.
I would stay here again but wouldn't pay for the breakfast. There are better & cheaper options in town.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Royal Station Hotel- Part of the Cairn Collection. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Royal Station Hotel- Part of the Cairn Collection. Enjoy the water!
Is Royal Station Hotel- Part of the Cairn Collection pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Royal Station Hotel- Part of the Cairn Collection?
We found 25 amenities for this rental. This includes business facilities, golf course (within 2 mi), free wifi/internet, free parking, and pool.
