Mercure Hotel Köln City Friesenstraße





7.4Good
(2,284 Ratings)
"Very kind staff at the reception, clean and comfortable room and bathroom. Clean corridors and pleasant environment."
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4-Star Hotel
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Top-tier experienceA high end property in this area
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This 4-star Mercure Hotel is located in central Cologne, just 270 yards from the Friesenstraße shopping street. It offers air-conditioned rooms and an international restaurant with a summer terrace.
Business facilities
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
Bar
Balcony/Terrace
WiFi/Internet
Shared living spaces
Laundry services
Accessible Parking
Ironing facilities
Safe
Accessible by lift
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.4Good
(2,284 Ratings)
"Very kind staff at the reception, clean and comfortable room and bathroom. Clean corridors and pleasant environment."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
5.0 / 10.0
The breakfast was excellent
Condition of the room. First room lights went out in the bathroom. Moved to another room. Minifridge light was blinking on and off. Not cooling properly
6.0 / 10.0
The location was excellent, right in the city center, close to several restaurants and within walking distance of the cathedral, the Christmas market, and the main shopping street.
The rooms felt very outdated. Although they appear to have been renovated, the updates were insufficient, and the old character was still noticeable in the furniture and overall feel.
The pillows were extremely hard and uncomfortable, which resulted in sore necks after our stay.
The carpet was dusty, causing us to sneeze frequently and feel unwell, despite not having any allergies.
Additionally, the room was excessively warm; even after turning off the heater, the temperature remained uncomfortable.
6.0 / 10.0
In the city center
Old bedrooms, beds were not made, and be aware the is a nightclub in the street, so very noisy until 4.00am.
Mold in the bathroom
4.0 / 10.0
The location is good it’s not far to walk to the centre. Nice little shop bit for essentials like water and snacks, naturally very overpriced for the convenience
The bed was so uncomfortable, the pillow was non existent with no spares anywhere. We asked for extra but they couldn’t get until the next day when we were leaving. The door of the room was a complete nightmare. They are impossible to open. You have to get it at a certain point like a puzzle and we had to go get reception to open it for us one evening after 20 minutes of trying. We are both frequent travellers and have never experienced this before. Complete joke. Hotel is much more a low 3 star than a 4. We had a mecure booked for next year for another trip, but after this being our first stay at one each, we have cancelled it and changed to a Marriott. Corner of bath grout was also black.
1.0 / 10.0
breakfast was very good
When we arrived the receptionist was very unhelpful infact quite rude. There was no wifi in the room even though it specifically promised free wifi. They did move us the next day but we had to wait until 3pm to get new room. We had to pack up put our luggage in reception and wait. The new room was dirty. Long black hairs on bathroom floor and it the shower
6.0 / 10.0
Location brilliant for bars/restaurants and short walk from the main city centre.
Wifi was poor - often didn’t connect or once connected would disconnect.
Pillows were incredibly thin and lacked firmness.
TV didn’t work at all (not sure if this was due to Wifi issues) so was of no use in the room.
6.0 / 10.0
Reasonable distance to city centre.
No cleaning service. Bar not open. Noisy outside at the weekend due to bars / clubs all around. Water in shower went from warm to scalding back to warm without touching the tap. Decor in room tired and outdated.
3.0 / 10.0
The hotel is directly in the party rave part of town,
The room was moldy and the furniture was falling apart, the shower leaked and was very dirty and didn't drain.
The room came with feather pillows and duvet ask for non feather and they brought more feather items and didn't have any more for non allergy.
When came to check out was at this point were informed that the parking is 30 pounds a night told there is sign and found it in German no translation and is so small u wouldn't see it so overpriced for what is a 1 star hotel
Everything awful hotel
9.0 / 10.0
The facilities and cleanness and the location was perfect
Value
9.0 / 10.0
Bed , bathroom , tv , windows , staff , wifi , location
No kettle
7.0 / 10.0
Ideal location in Koln specially for Christmas Markets.
Outdated
3.0 / 10.0
Good location for night life
General Manager very rude and unpleasant.
8.0 / 10.0
The location was perfect to travel, eat at restaurants and was in close proximity to other amenities.
Staff were polite during the stay and helped with general inquiries with how to use the train system for e.g. as well as other questions which as a tourist made it a lot easier!
Bathroom was spacious.
When checking in, there was a bit of an attitude with one of the people at the Desk but it was pretty late in the evening so not a big deal.
Lack of pillows on the bed which ended up killing my neck as well as my other partners on my stay.
The room could get quite hot whilst in season, would be great if there was some form of air conditioning since it got pretty uncomfortable
10.0 / 10.0
Very kind staff at the reception, clean and comfortable room and bathroom. Clean corridors and pleasant environment.
Breakfast a bit too pricey (21€). In the room I did not manage to find the switch for the main table lamp. Mini bar fridge was switched off, I wished it was On, so that I can put my yoghurt overnight there (had to keep near the open window).
6.0 / 10.0
Location
Bed was very Small
7.0 / 10.0
Very good breakfest
For this price i expected better looking room
6.0 / 10.0
Staff was very friendly
That bathroom needs a makeover and on weekends some rooms become exposed to noise from neighboring pubs
10.0 / 10.0
amazing hotel with friendly staff, exceptionally cozy room and near city center
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6.0 / 10.0
Location was fairly close to central however it is in a middle of a party street…. Until early morning, loud music and trashy people are guaranteed. Good breakfast
It’s very tired looking unfortunately. It’s far from 4*standards in many ways. The aircon unit was probably from the late 70’s. It worked, but very noise and fiddly to operate with the remote which is hanging on a cable attached to the main unit - so it’s rather and extended control panel than a remote controller. Mould in bathroom, shower gel was not topped up and pump was broken.
6.0 / 10.0
Close to work
Old, run down, in desperate need of renovation
7.0 / 10.0
Clean, comfortable, well-located close to subway station.
Old infrastructure
10.0 / 10.0
Excellent old school hotel. pristine condition. Loved the bathroom. very organised. very systematic. helpful and kind staff. central location. highly recommended.
9.0 / 10.0
all services
9.0 / 10.0
Very central and even though it was Carnival and the street was quite busy, the window sound proofing is excellent.
Nothing to comment about.
5.0 / 10.0
good location to city centre
unpleasant smell in reception and no Wi-Fi in the room
8.0 / 10.0
This hotel was perfect for our city break and for the Christmas markets. It was easy to get to, from the airport on the trains.
The room itself was clean & tidy; the room was cleaned each day. The contents of the mini bar were free and restocked each day - a nice touch.
We found the bed very comfortable.
Breakfast was great with hot and cold options, fruit, continental and sausages/eggs.
All hotel staff were very pleasant.
The bedroom decor could do with updating/modernising, like the main areas in the hotel have been but it didn’t have any impact on us.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Mercure Hotel Köln City Friesenstraße. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Mercure Hotel Köln City Friesenstraße pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Mercure Hotel Köln City Friesenstraße?
We found 19 amenities for this rental. This includes business facilities, free wifi/internet, free parking, non-smoking, and pets allowed.
