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Atlantis, The Palm

Top rated by guests

Property building

Property building

Property building

Property building

Bathroom

9.0Outstanding

(20,911 Ratings)

"The best breakfast with best view"

Verified guest

Don't miss out! Price and availability may change

9.0 / 10.0

Outstanding(20,911 Ratings)

Resort in Dubai

5-Star Resort

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this resort

Located on Dubai’s Palm Jumeirah Island and enjoys a private sandy beach, the 5-star Atlantis offers stunning views of the Arabian Gulf.

Amenities at Atlantis, The Palm

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Free parking

Map of Dubai

city location on map

Nearby attractions

The Dubai Fountain

The Dubai Frame

Marina Walk - Dubai

Dubai Aquarium & Underwater Zoo

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

9.0Outstanding

(20,911 Ratings)

"The best breakfast with best view"

Verified guest

Don't miss out! Price and availability may change

$$$$

9.0 / 10.0

Outstanding(20,911 Ratings)

Resort in Dubai

5-Star Resort

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Dubai

city location on map

Nearby attractions

The Dubai Fountain

The Dubai Frame

Marina Walk - Dubai

Dubai Aquarium & Underwater Zoo

Available Rooms

About this resort

Located on Dubai’s Palm Jumeirah Island and enjoys a private sandy beach, the 5-star Atlantis offers stunning views of the Arabian Gulf.

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

9.0 / 10.0

Outstanding(20,911 Ratings)

100% verified reviews

10.0 / 10.0

Besssttttttt

The best breakfast with best view

10.0 / 10.0

Room was huge and clean, food choices amazing staff great and facilities wonderful

Amazing stay and need to go back as wasn’t long enough to fit all in

Wasnt long enough

10.0 / 10.0

Fantastic experience start to finish

Staff and facilities amazing

Nothing

10.0 / 10.0

An amazing time! The hotel luxurious, the fish amazing,and memories to treasure for a life time.

The little touches when the staff cleaned the room, the fishes on the power cord, the lens cleaners, laundry bags and book marks. The Atlantis bag supplies in the room was also more handy then I anticipated. Of course the aquarium is stunning. I could have stayed looking at the fish all day.

Upon checking in I was asked to leave a deposit. It was explained that it was for things like if I used the mini bar- never having stayed here before I was unaware that all restaurants and drinks would be put on a my room tab. Which was fine, it would have been better if that was explained whilst checking in that the deposit was for that also. Minor issue. But full disclosure is important. We also did feel very far away from everything which can’t be helped with this location, to get public transport was time consuming and taxis expensive.

10.0 / 10.0

A must do for couples!

It was a stunning property, very much like walking into a dream whether the huge aquarium in the middle of the hotel, the beautiful glass art at the entrance, it was always very clean, the staff were super friendly and helpful, honestly I thought I would go and say this is a once in a lifetime thing but now I feel like going on each of our anniversary there. The park being in the hotel is amazing, the restaurants are top tier, the view from our room was beautiful, the amenities were all there. Honestly we couldn’t ask for better it was mesmerising from start to finish. Would 100% recommend. If you have the budget I would suggest going on one of the helicopter rides they offer at the hotel, it was also a wow experience.

It is really expensive but you get what you pay for like in terms of experiences it is unmatched. My only real problem was the morning buffet if you have a severe nuts allergy don’t bother paying for the breakfast as almost everything contained traces of nuts which made the breakfast experience not so great for my partner. And the bathroom door in our room did not lock or close at all which is a minor thing but for the price you pay I expected no flaw in the room whatsoever. But all in all amazing stay shed a tear when we were leaving as it was such a dream come true

10.0 / 10.0

We went for 10 days vacation and it was perfect for our family, our 21 months old daughter had amazing Times and we didn

Everything, the fact that it had everything we need so we don’t need to leave it!

Nth.

8.0 / 10.0

A very big resort that caters to all

It is very family friendly and the staff for the most part were very nice. There is something for everyone at this hotel.

I was given some incorrect information at check in regarding the meal plans for children under 2 years old which meant I had to pay more at check out. The beach staff that I encountered were not very friendly and it felt like I was being a nuisance by simply going to the beach (I.e not giving towels, telling me to come earlier by saying the beach would close soon when all I wanted was a quick swim (although the service was open for at least 30 minutes more!))

4.0 / 10.0

Great for aquaventure, hotel feels like a kids playground

The architectural theme, aquaventure, the aquarium, hotel facilities.

Disappointed with the room allocation, as it was not at all was shown on my booking pictures. Our room was very dark, the bathroom was fully enclosed — unlike the open-style bathroom shown in the pictures, which allowed natural light in. The images on Booking showed a completely different room from the one we received In the room: one of the bathrobes was dirty, the shampoo bottle was empty, and the fridge door was locked. Wouldn’t expect to write this for a five-star hotel.

10.0 / 10.0

Ultimate staycation experonce

Excellent facilities, great hospitality and comfortable room

None

10.0 / 10.0

An excellent experience

Exceptional service

Price

7.0 / 10.0

Not worth it

The property is well located on the palm. If your purpose is aquapark- it’s great.

We had the club room, despite that, the service at breakfast was quite poor. Had to wait for coffee for 15+ min, after many reminders it finally arrived. Part of the staff is poorly trained, others seem to do you a favour serving you. The club beach has no difference from the other beach. All in all hotel is well maintained but still quite old.

9.0 / 10.0

It was a fantastic experience. We will be back.

The breakfast at both restaurants was amazing.

Can't think of anything at the monent

10.0 / 10.0

Great stay left us wanting for more

Beautifull property with loads of activities. Special mention to all the service staff they were so nice and responsive

Too expensive at times

10.0 / 10.0

Amazing

Amazing hotel. Waterpark is so cool.

Na

10.0 / 10.0

Our place to stay in Dubai!

Not the first time we stayed, and it will certainly not be the last time! My oldest daughter celebrated her bday, we had a blast. From the breakfast till she fell asleep.

Absolutely nothing

8.0 / 10.0

Nice.

Breakfast and facilities

Our room was different then my reservation but staff tried to help us.

10.0 / 10.0

Excellent stay

Nicest quiet place in Dubai Excellent service

10.0 / 10.0

We loved everything about The Atlantis. You don’t need to leave the hotel, there are SO many activities to keep all ages

We loved everything about The Atlantis. You don’t need to leave the hotel, there are SO many activities to keep all ages entertained. Every single staff member is so polite, kind and welcoming! We can’t wait to go back!

Not one negative thing to say!

1.0 / 10.0

Horrible Customer service

the facilities

Customer service was horrible

10.0 / 10.0

Five star stay at Atlantis

Staff were first class. Service excellent. Food great. Shopping and restaurants really good. Beds a little firm West tower with balcony and sea & pool view was amazing on a high floor with beautiful bathroom inc bath and separate shower. The smell all around the hotel and corridors was amazing. So clean and fresh. Plenty of room at the pools and beach. Always a table at the cafe with view of the aquarium. Water park was also good to go back and forth and often as you wanted and transport available along the front of the hotel. Wristbands supplied to charge everything to your room. No need to carry anything. Walk back through the main shop to the hotel for souvenirs. Arrive early for a lounger. AED250 for fast track pass for water rides Thank you to Tiffany & Co helping with our gifts :)

10.0 / 10.0

Superb in every way.

Immaculately clean and comfortable. Staff were excellent everywhere. Food was fabulous. Loved it! First time I have stayed in the hotel and even though it was only 2 nights it felt like a proper holiday because we were so well looked after.

Getting on / off The Palm isn’t always the best due to traffic and is what stops us from going to Atlantis even just for a meal (we live in Dubai).

10.0 / 10.0

Loved it

Everything

Some cheaper meal options would be better

9.0 / 10.0

Loved it!

It’s absolutely beautiful Staff are amazing Best bed I’ve ever slept in Nobu was outstanding

It’s really for families there are kids everywhere, for that reason I would probably stay somewhere else next time

10.0 / 10.0

Spectacular way of staying in Dubai. You won't regret it.

Amazing restaurants, from Breakfast, to snacks at the pool until dinner. Great staff in every position.

Hotel so big you have to walk a lot. Just kidding, yes it's big and you walk a bit from one side to the other but that's nothing to complain about.

9.0 / 10.0

It has both positive and negative things.

The facilities, the architecture of the hotel, the exceptional cleanliness, the staff both inside and outside.

I made the reservation in January for October, from the beginning I asked for early check-in because the plane arrived at 07:30 in the morning, about 10 days before I received an email with updates for the hotel including early check-in and I was asked for a small amount, I chose this option, and a day before I received an email that I was denied the option to choose early check-in. I arrived there with my family including 2 children, one of them was feeling very sick and vomiting, and one of them was under 2 years old. After going to the reception 3 times, I only received the room at around 12:30. This seemed like a gesture of poor organization to me.

10.0 / 10.0

Fun, clean, great food, loved the waterpark and staff were amazing

Everything. We loved our time at the Atlantis palms

Nothing

9.0 / 10.0

Family Friendly Fun

Love this hotel. Such a family friendly place. Exceptional service. Great food options. And of course an exceptional water park.

We weren’t told at the time of booking that the aquarium was closed. Our daughter had been looking forward to this. We weren’t offered any other options and check in. If a major attraction is going to be out of service for a few weeks it need to be mentioned on Booking.com

8.0 / 10.0

Comfortable stay but was mis-sold the breakfast option

Room were beautiful and aquaventure experience was great.

The receptionist/welcome staff incorrectly sold us the breakfast option. The price she quoted was per day however she sold it to us saying that it was for 2 days that we were staying there. I even clarified if the price was for 2 days, and she said yes. Upon checkout and checking the invoice, we discovered that the price was per day. So please beware as sometimes wrong use of language( in this case english) could mislead customers. Manager assured me that they would investigate the case, however I have not heard back from them.

9.0 / 10.0

Beautiful hotel in a nice place! But slightly overpriced for what’s offered and slightly isolated.

Great food at Saffron. Beautiful hotel interior. Nice swimming pool and free entry to Aquapark.

Swimming pool closes to early in the evening. They should have some complimentary drinks and snacks in the room. Rooms are nice but slightly overpriced. The hotel is far from other entertainments, not much to do around the area, so two nights of staying on that hotel were enough, otherwise it would get boring.

10.0 / 10.0

Amazing

Amazing hotel waterpark was unreal

10.0 / 10.0

Amazing magical memories

Everything from the moment u step in u feel like u r in a dreamy world

10.0 / 10.0

Relaxing holiday

Always as good as expected , breakfast is amazing and lavished,

Checkinn counter is very slow to handle the guests , staff is very slow

10.0 / 10.0

Great

Everything

Nothing

10.0 / 10.0

Fabulous will be back.

The Hotel was beautiful.

Nothing.

10.0 / 10.0

We absolutely loved staying at The Atlantis and will definitely be coming back!

We loved that the property had so much to do to keep our family entertained! We loved the waterpark!!!, the aquarium, the bedding was super comfortable, the staff were so helpful!

Everything was amazing!

9.0 / 10.0

Very good nice facilities and generally good customer focused personal but not convinced of its top billing status

Grandeur but starting to feel a bit like a package holiday family resort for the rich.

Attention to detail haphazard. Non responsive staff / lack of communication between front desk and room attendants that meant no follow up as promised with missing items. So I had to call and then escalate. Strange given the overall performance was very good. Customer facing, Operational staff good. Must be how the hotel management is organised leading to poor coordination? You’re paying for the little attention to detail which wasn’t always there.

10.0 / 10.0

Perfect Resort best place to stay in Dunai

Amazing and beautiful Resort

Everything exceeded our expectations

10.0 / 10.0

Love love loved it can’t wait to come back

Loved every bit of it from the waterpark to pools to restaurants and rooms

Shame the aquarium was closed

10.0 / 10.0

I would stay here again 100%.

The room and hotel was decorated beautifully. The staff looked after us like we was royalty.

The AC in the bedroom could have been slightly cooler.

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