Waldorf Astoria Dubai Palm Jumeirah
Top rated by guests





8.7Excellent
(1,423 Ratings)
"Everything"
Verified guestDon't miss out! Price and availability may change
5-Star Resort
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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Located on the world famous Palm Jumeirah, Waldorf Astoria Dubai Palm Jumeirah features luxury rooms and suites with panoramic views of the Arabian Gulf.
Business facilities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Private beach access
Beach access
Garden
Laundry services
Sauna
Accessible Parking
Beach front
Family friendly
Ironing facilities
Smoking allowed
Safe
Childcare services
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Tennis court
Cleaning products
$$$$
Top rated by guests
8.7Excellent
(1,423 Ratings)
"Everything"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
2.0 / 10.0
Room and view
We had a meal at the pool until room was ready - we got a huge spider cut and still alive in plate..
Reception team need training
IT team didn’t know how to connect phone to tv
10.0 / 10.0
Everything
10.0 / 10.0
The kindest and most amazing staff!
-
10.0 / 10.0
I love the way the staff were very attentive and how nothing was too much trouble for them.the breakfast buffet had great choices especially with my son being food sensitive
There was nothing I didn't like
5.0 / 10.0
The breakfast has no many options, almost same dishes every day . Helpful staff at the restaurant
The hotel needs renovation in rooms , for its price , we had high expectations. When we were calling housekeeping or reception we need to call many times for them to answer .
10.0 / 10.0
Everything
Beautiful comfortable rooms .great location on beach on the palm. Excellent restaurants Wonderful staff
Liked everything
1.0 / 10.0
The breakfast only
The first thing you should know about this hotel is that they never answer the phone — never — even when I pressed the emergency button for urgent situations, they didn’t respond. The cleanliness is very bad, even the blankets in the rooms were torn and incomplete. They are very stingy with amenities; on the first day the only thing they did was bring an old fruit basket. The only good thing was that breakfast tasted good. It’s an experience I will never repeat
10.0 / 10.0
Very well designed, properly insulated and large room. Good lay out, spacious and attractive hotel. Quiet location. Slept very well - no noise from other floors or rooms. Excellent service from all staff.
Only one minor criticism: the breakfast buffet could be improved. Perhaps concentrate on quality rather than quantity?
6.0 / 10.0
Nothing really was nice about that hotel
Room condition not good , and there are many better hotel options than that one.
5.0 / 10.0
I stayed at the Waldorf Astoria Palm Jumeirah hoping to rest between business meetings. The room was enormous, the balcony stunning, the Aesop products luxurious, and the breakfast excellent.
But the hotel was far from the peaceful retreat it promotes. There was constant noise: a malfunctioning AC machine in the garden, leaf blowers going for hours, noisy deliveries, DJ music from Club 55 on the beach, and a construction site next door. At one point I was even told the loud mechanical noise was “probably coming from the water management plant next door” — which, ironically, is completely silent.
The hotel is literally wedged between a construction site and a water plant, which doesn’t help the atmosphere.
To be fair, the staff tried to help every time I reported an issue — they were kind and responsive. But despite their efforts, the noise never really stopped, and I couldn’t even relax on the beautiful balcony.
I spent far too much time complaining just to get basic quiet, which was unpleasant for me — and probably for the staff as well.
7.0 / 10.0
Staff were very friendly, responsive and helpful. The pool, selection of restaurants and beach were brilliant
Few things did not meet our expectation from a Waldorf brand
1- I sent a message stating it was my wife 50th birthday but no special gestures were made
2- we had to request our room to be changed due to the sewage water smell coming from a sewage treatment station located next to the hotel. Although the room was change but we could still smell it when sitting at the balcony. The staff informed me that they have been struggling with this issue which brought to my attention that if this is a known problem why do you put guests in rooms that are close to the sewage facility. Disappointing incident that I feel from a hospitality perspective they should never happen.
9.0 / 10.0
Resort is excellent - location, service, spacious and very clean room.
The only downsize was some reconstruction in the garden on property
10.0 / 10.0
Excellent hospitality and facilities!
10.0 / 10.0
The hotel's location and the rooms' views were perfect. The best hotel experience of my life. I will definitely come back. The service, the staff, the breakfast, and so many other things I can't even count were superb.
10.0 / 10.0
Interior
The barriers in the balcony was affecting the view of Burj Al Arab! Wish if we were in higher floor
9.0 / 10.0
Room was lovely and just what we wanted, great view too!
Only eat breakfast in the hotel but that was great, lots of choice and excellent, friendly and helpful staff.
Nothing
5.0 / 10.0
Restaurants & location
Water Pool was dirty
8.0 / 10.0
The facilities and pool were great. Staff were very attentive especially the waiters and life guards
We were sent an email before arriving stating we would receive a cake as my daughter was on her honey moon. There was no cake! The turn down service seemed to arrive before we had left for diner every night so didn’t get our room turned down on several nights.
9.0 / 10.0
Great place
Nothing all perfect
10.0 / 10.0
Everything,Wouldn’t hesitate to book again.
Nothing
3.0 / 10.0
The construction site next door is active, including on Saturdays. Every morning at 07:30, including weekends, gardeners using leaf blowers wake you up. Construction is also ongoing inside the hotel. The hotel is old, and the room has a musty smell of dampness, with visible scratches and patches. Communication with the concierge is nearly nonexistent—they either don’t answer the phone or are unhelpful.
5.0 / 10.0
large rooms, impressive lobby, very spacious areas, very attentive staff at the restaurant (!), specially Gayan and the manager (?), Palm location, etc.
extremely nasty experience ever -> bidet and toilet paper hanger were smeared with faecals !!! that had a very unpleasant aftertaste
pool area pretty small and not so nice
restaurant staff made enormous efforts at breakfast to please the guest and us but variety of food and quality was not up to Waldorf Astoria standards
6.0 / 10.0
Ok
Room not same as ras al khaima woldrof , they were bigger and wow
9.0 / 10.0
All the staff were amazing! They were always so helpful and lovely and went out of their way to make our time at the Waldorf wonderful! Thanks to Moses for being so helpful. 😊
1.0 / 10.0
The sea
Bad smell bad service
And wrong information
10.0 / 10.0
Everything great
1.0 / 10.0
Nothing
Everything
10.0 / 10.0
The hotel was very clean and beautiful. The staff were fantastic to deal with. This is my 3rd stay at the hotel.
We had a palm-view room, looking out onto the Atlantis and Atlantis Royal, it was perfect for having a morning coffee on the balcony.
8.0 / 10.0
Very good service and a nice location
The fifth floor had been closed for renovations along with the original location of the Pearl Club Lounge and we hadn’t been notified of this.
9.0 / 10.0
The hotel look and feel generally. The food was also very good
the shower area tiles was slippery
9.0 / 10.0
The friendly staff, excellent housekeeping service, very clean hotel
It’s just a little bit far
8.0 / 10.0
The Waldorf Astoria Dubai Palm Jumeriah is a wonderful property. The rooms are well appointed and spacious. The bed is very comfortable and sitting area is relaxing. The bathroom is what dreams are made of. Bathroom amenities are out of this world (Aesop) & the bathrobe is soooooo soft and comfortable, you wanna stay in it forever.
Hotel restaurants, bars, pool, and beach are all well maintained. As an extra bonus, there is an adult's only pool with the spectacular views of Atlantis the Royal that is a refuge. The beach staff also is very attentive and friendly. They spoil you big time - from placing towels on sunbeds, cleaning sunglasses, providing water and cool towels through beach day,….
All the staff is warm, attentive, and incredibly professional. They ensure one is looked after continuously.
Hotel is well maintained, but is starting to need a renovation. Carpets in common areas are a bit old and dusty, wallpapers are old, lighting in corridors are dated and not nice.
10.0 / 10.0
Great service , especially pool and beach , room service was 1st class and unseen. Facilities are very good
Maybe some additional restaurants . Lao was great but lots of hotels have several in house restaurants to chose from not just a buffet option. We ate out for the extra variety.
9.0 / 10.0
Location, beach, net in the sea protecting from jelly fish, tennis court, rooms and view from the room
Construction works nearby.
10.0 / 10.0
Very, very friendly staff and a fantastic service. From the entrance to the beach. Special thanks to the breakfast crew shoaib, wasim, kiran, ravindra, bhanu, santhul & jasan. They where so helpful, everytime, espacially in regard of our 1 year old child. The breakfast buffet has everything you can imagine, and a big variation from salty to sweet.
The sunset bar in the evening is the perfect place to smoke sisha and having a drink while enjoying the sunset.
there's construction work in the neighbour hood, but you dont realise the noice and it's not disturbing.
the jet ski crew offered us to take photos from the boat while we were driving those jet skis. They didnt mentioned a price. Afterwards they wanted 600$ for these pictures. Way too much, a rip-off.
The rest was simply perfect, very beautiful hotel.
8.0 / 10.0
The hotel is in a great location. It is definitely a plus that it has its own beach. It is big, yet not overwhelmingly so. Similarly, it is a fancy place that, at the same time, feels quite homey and welcoming.
The staff is kind and helpful; however, they were overbearing at times. It sometimes felt like they were more interested in getting a positive review on Google than about our comfort and privacy.
6.0 / 10.0
Location
The staff were unprofessional
10.0 / 10.0
Beautiful hotel. Staff were superb, especially Hassan on concierge he helped us get a phone back that was left in a taxi.
Price of alcoholic drinks
10.0 / 10.0
Beautiful location and views
FAQs
Is parking included with this resort?
Parking is not specified as an available amenity at Waldorf Astoria Dubai Palm Jumeirah. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Waldorf Astoria Dubai Palm Jumeirah. Enjoy the water!
Is Waldorf Astoria Dubai Palm Jumeirah pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Waldorf Astoria Dubai Palm Jumeirah?
We found 38 amenities for this rental. This includes business facilities, airport transportation available, shuttle available, concierge services, and free wifi/internet.
