FIVE Palm Jumeirah Dubai
Top rated by guests

9.1Outstanding
(24,041 Ratings)
"Not my first time in the hotel, but first time with a kid. Didn’t expect it to be child friendly, but it was. Early check in. Breakfast. Kids pool- amazing, toys were there, water warm, quiet. Food wi..."
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5-Star Resort
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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FIVE Palm Jumeirah Dubai features its own private beach as well as 5 outdoor swimming pools, including a 180 ft long option, running through the heart of the resort. Guests can enjoy free WiFi throughout the property.
Business facilities
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Private beach access
Beach access
Garden
Laundry services
Sauna
Accessible Parking
Beach front
Family friendly
Ironing facilities
Smoking allowed
Safe
Childcare services
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
9.1Outstanding
(24,041 Ratings)
"Not my first time in the hotel, but first time with a kid. Didn’t expect it to be child friendly, but it was. Early check in. Breakfast. Kids pool- amazing, toys were there, water warm, quiet. Food wi..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Not my first time in the hotel, but first time with a kid. Didn’t expect it to be child friendly, but it was. Early check in. Breakfast. Kids pool- amazing, toys were there, water warm, quiet. Food wise, they had kids table, with pancakes etc. stuff super friendly to kids too. Loved it! Thank you!
10.0 / 10.0
The place is really amazing,staff and all team members are amazing
Noor from reception desk and entire team outstanding
So far I have no complaints
10.0 / 10.0
Everything was great
Nothing
8.0 / 10.0
The parties and staff everyone was really nice. Fancy hotel with a great party vibe. Good for young adults
If youre under 21 you will find it difficult dining or sitting in the hotel at night. And security will be rude and wont let you in even for dining without alcohol
7.0 / 10.0
The location is fabulous.
10.0 / 10.0
Akhtar khan, was very professional and friendly- will come back for sure
10.0 / 10.0
Super good
Everything is good nothing to unlike it
10.0 / 10.0
Service was 10/10
10.0 / 10.0
Great vibe
10.0 / 10.0
Great staff and great facilities
All great
10.0 / 10.0
Everything I like this place
Nothing
10.0 / 10.0
Awesome location
Vibes
10.0 / 10.0
Everything has been just PERFECT, from the concierge desk to the cleaning service hat down! 👍🏼
I’ve been in Dubai several times, here i’ll get back asap anytime. Pool parties were great, beach service excelent, room service always in time.
Beyound my expectaction, FIVE were top notch!🫶🏻
Nothing to complain.
10.0 / 10.0
Nice cru
10.0 / 10.0
Amazing
Nothing
10.0 / 10.0
Staff are always on hand to help.
8.0 / 10.0
i like the way the staff dealing with me they are very professional and helpful, although i had some small issues they tried to make me satisfied and happy . Thanks Mr ashu for the support
the hotel is always busy sometimes you wait to take the services
10.0 / 10.0
The hotel is super clean, has great facilities and the staff was super friendly.
Everything was perfect.
10.0 / 10.0
Everything
The prices
10.0 / 10.0
Khalifa was very helpful and nice
Nothing
1.0 / 10.0
Poor condition , bad smell, unpleasant people , would not come back
10.0 / 10.0
Everything was great. Always amazing to stay at the Five.
Nothing - it was all fantastic.
6.0 / 10.0
The pool and beach access with dj
The fame
10.0 / 10.0
Its cleanness and enjoyable facilities
Nothing its absolutely wonderful
1.0 / 10.0
Nothing at all
I’ve stayed at this property multiple times solely because of the beachside location, and I was new in Dubai so I was always here before I got to know about other great hotels and when I was looking for hotel to book cause I said never again five palm,my husband just said just try five palm one more time and I regret it immediately after booking and paying but every visit has been worse than the last. The service is consistently rude, disorganized, and shockingly unprofessional. Despite numerous requests for early check-in, I’ve never received my room before 4 PM. In fact, when I asked to be checked in by 2 or 3 PM, they had the audacity to send me a rude message saying they couldn’t do anything – even after 10 years of booking through Booking.com!
The front desk staff are dismissive and disrespectful. They rarely answer calls, and when they do, it’s only when they feel like it. I was even told by one of the staff members not to expect peace or enjoyment if I chose to stay there – apparently, the crowd and poor service are normal.
The hotel clearly doesn’t care about its guests. Booking.com contacted them on my behalf and was told there’s “nothing they can do.” That’s the level of customer care you can expect here – none.
Rooms are overpriced for the terrible experience you get. It’s chaotic, loud, and frustrating. I left feeling angrier and more stressed than when I arrived. Even when I complained and wrote a review before, they begged me to delete it — that’s how they operate: cover up instead of fixing problems.
If you want peace of mind, good service, and value for your money, do NOT stay at Five Palm. This is by far the worst hotel experience I’ve ever had in Dubai.
10.0 / 10.0
Good place and good service
Nothing tbh
1.0 / 10.0
This property I hate coming here,this my like 10th time coming here because of the beach side they have but when ever I come I don’t ever feel happy with there performance,they checked me in by 4pm after telling them so many times at least give me room 2pm or the 3pm they sent me a rude message saying nothing they can do for me and even booking.com I have used for 10 years even sent me that the hotel said nothing can be done for me from the message it was rude and for the first time after dealing with booking.com through email they sent me to review them and I gave a very bad one to them cause how can hotel tell you to tell your customer that they can’t do anything for me like they don’t care ,again the front deck people are very rude you can never call they pick they only do when they want to talk to you by them self is as if they don’t care even of there staff told me on check in that if you want to enjoy your stay without getting angry don’t come to five palm that she’s even tried that the crowd is always much they take too much booking and act like this after payment and I swear on my life the way this property and booking made me feel I will never even in death come to this property if it wasn’t that I already paid I won’t be this angry I have felt so uncomfortable,angry etc about any hotel in Dubai they are always sweet and sometimes give me the best room very professional but you see five palm if you want disrespect,waste of money etc your check in first will make you never come back not to talk of there character all of them,the last time I said never again I stayed just 3 days my God it was heal I asked for help no help till I wrote it here they beg and beg till I deleted my review they even have to change my password of booking.
This property I hate coming here,this my like 10th time coming here because of the beach side they have but when ever I come I don’t ever feel happy with there performance,they checked me in by 4pm after telling them so many times at least give me room 2pm or the 3 they they sent me a rude message saying nothing they can do for me and even booking.com I have used for 10 years even sent me that the hotel said nothing can be done for me from the message it was rude and for the first time after dealing with booking.com through email they sent me to review them and I gave a very bad one to them cause how can hotel tell you to tell your customer that they can’t do anything for me like they don’t care and they even said if I want to cancle I should with fees and sent me cancle link lol meaning am losing money again the front deck people are very rude you can never call they pick they only do when they want to talk to you by them self is as if they don’t care even of there staff told me on check in that if you want to enjoy your stay without getting angry don’t come to five palm that she’s even tried that the crowd is always much they take too much booking
4.0 / 10.0
I liked the location, and the room I upgraded to amd the cleaning
I paid a lot of money for a sea view only to be given a room that was set back beside a wall which cut out a large part of the sea and skyline view
The service was good most of the time apart from a waiter called Jonel, he made me feel uncomfortable everyday at breakfast.
He rolled his eyes at me on two occasions when I asked for a second coffee, he remained silent every time I ordered and just put my food and coffee down without eye contact which was incredibly rude.
I would not return due to Jonel’s manners
8.0 / 10.0
Pool , area
Staff were rude
10.0 / 10.0
Nice location
Staff were rude , hospitality 50%
6.0 / 10.0
Design
Confusing hotel venues policy
1.0 / 10.0
Nothing was very very poor
The staff
the dated facility
the atmospgere was dated
10.0 / 10.0
Everyone made me feel so welcome as I was celebrating my birthday. The staff were outstanding and very considerate and made me feel safe as I was travelling alone. Yara from Numa was fantastic made me feel really special.
9.0 / 10.0
Very good breakfast
Place for bed in pool
10.0 / 10.0
Exceptional
Food need little improvement, other than that all good.
6.0 / 10.0
Nice room, clean and spacious
Noisy, not family orientated, slow service on beach unless paying waiters
1.0 / 10.0
The staff on the recaption and near the elevator, they are rude rude rude.
FAQs
Is parking included with this resort?
Parking is not specified as an available amenity at FIVE Palm Jumeirah Dubai. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at FIVE Palm Jumeirah Dubai. Enjoy the water!
Is FIVE Palm Jumeirah Dubai pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at FIVE Palm Jumeirah Dubai?
We found 34 amenities for this rental. This includes business facilities, shuttle available, concierge services, free wifi/internet, and free parking.
