Rixos The Palm Hotel & Suites

Amazing stay! Great customer service and beautiful hotel

2 bedroom suite was huge. Food in the steak restaurant was amazing

Third visit, this hotel is amazing. Suitable for all ages, the choice and quality of the food is excellent

Fantastic hotel,staff very friendly.Got an upgrade from 3 bedrooms to a penthouse,very much appreciated!In a restaurant chefs more than happy to help with my gluten free diet requirements. The only thing was that,it’s time to renovate interiors,fresh wallpaper and a lick of paint would make it perfect.

Everything about this hotel was first class. The staff are unbelievably attentive. The food in th buffet restaurants was excellent. We had 3 meals in the ala carte restaurants which were all exceptional. Would highly recommend this hotel for anyone looking for great service dining and exceptional staff

All Of The Staffs Are.Exceptionally Great With Outstandimg.Customer Service. The Young Ladies At The Cookie Snack Bar At The Lobby Are The Face Of The Resort. They Engage With Every One Passing Bye With Beautiful Small And.Passion For The Best Customer.Experiemce

There is not enough I can say about Rixos, on The Palm. Exceptional views, fantastic service, excellent accommodation and it has everything you need - pools, the beach, a spa, a full service salon - whatever you need and want, they have it. We were spoilt for choice with the restaurants, each one providing something different and unique. We will be back as a family for our next trip. They have a beautiful kids club and the package is all inclusive. This resort is great value for money.

Best place for super efficient staff great for family’s loads to do and great experience all around will definitely be heading back.

An amazing place to stay. Treated like with the upmost respect. Any issues or concerns where dealt with straight away.

Great place

service friendly staff nothing was to much all facilities were great dubai is just a nice place to visit looking to return in the near future special shout out to javed front of house

Luxury and excellent for dietary requirements

i lived this resort! truly a 5 star place and the staff was so nice and helpful! i did get tired of the hotel food pretty quickly but their food was good and fresh! loved my stay here

We very much enjoyed our stay there abd the staff were very friendly

Great holiday

Rixos The Palm Dubai is a luxurious retreat on Palm Jumeirah, blending opulence with top-notch hospitality. The culinary experience is exceptional, with diverse options curated to perfection. Manager Mustafa and assistant Hakan ensure impeccable service. The hotel's location offers stunning views of the Arabian Gulf and Dubai skyline. Cleanliness is paramount, evident in meticulously maintained rooms and public areas. Families are warmly welcomed, with early check-in appreciated for accommodating young children. Rixos The Palm sets the bar high for luxury hospitality in Dubai, promising an unforgettable stay.

A most enjoyable and very relaxing 5 days in Dubai. Hotel was exactly what we wanted. Food was excellent, service was excellent, room was extremely spacious and comfortable. Sad to be going home. We will definitely go back

Amazing resort! Staff cannot do enough for you!

We had an excellent stay!

Amazing hotel. Fabulous food. Fantastic service.

A great stay -kids club was amazing. Only downside was that the ac didn’t work in our room our first night and so we had to move rooms. Loved the first room more as it was a beautiful large ground floor right at the pools.

Nice staff

Staff are excellent and very attentive. All folks from reception to buffet, pool and beach were extra polite and looked after us. Check in is at 3 and we arrived at 10am! Thankfully they sent us for breakfast and had the room ready by 11 - amazing! We had a senior suite which was a little dated and aircon only worked in half the suite but it was huge with a nice bathroom and stunning views. Pools are nice and well maintained - only thing I would add is more service staff at main pool bar. Buffet was pretty good but not great for kids - no pizza during 2 weeks we were there, kids menu was pretty limited and repetitive. Great that you get free tickets and shuttle to aquaventure every day - that is exceptional. Steak restaurant was also very good, we had the tomahawk which was excellent. Kids activities and water slides etc are great and a nice touch. Gym was well equipped and staffed without anyone pushing personal training on you. However if you want it training is available in all manner of sports/exercises. Spa and salon is good also although you do get hassled to buy treatments at the pool/buffet. Main bar is cool - lots of screens and Guiness on draft! Taxis are available pretty readily which used to be an issue on the Palm. There is also a free shuttle to Mall of Emirates. The all-inclusive concept is great here and other than the points I mentioned was overall very good.

Beautiful property wonderful staff and great Restaurants thumbs up.Thanks Rixos needed this.

This property is the best we ever been to, we enjoyed our stay, the cleanliness, how safe it is, the food and drinks. Saban at the bar was awesome! We would come here again. Thank you Rixos

Quiet location, great food and service.

Perfect vacation with the family. Excellent service

Very friendly staff ,clean and endless food and drink .

I feel obliged to write this as I made my decision based on the reviews of other people on this platform. I’ve recently got back from staying at the Rixos for two weeks and I must say it is very very poor in comparison to other hotels in Dubai , yes it’s probably better than some hotels in Europe, but in the UAE there are much better places to stay, the property is extremely tired. The rooms need huge amounts of maintenance. The cleaning teams are time checked and so miss many things leading to the rooms being left dirty or areas not being cleaned at all the food and the buffet restaurants is the same every day almost only slight changes, the second restaurant for the buffet was closed and we weren’t told this which led to huge queues in the main restaurant but the worst thing is the restaurants that you have to book into which is where the good food is they limit the amount of people who go into these at night I would say they’re probably working on about 50% occupancy of the actual restaurant. I’m not sure if this is cost saving for food cost or staffing problems, but it was an absolute joke when we actually got into these restaurants to see half the restaurant empty and queues in the main restaurant. In my opinion look elsewhere, there’s much better options in Dubai than this.

The staff was really good everything was just excellent

Amazing

It great experience and staff was very friendly