Residence Lido Hotel

The staff were very helpful. Location was great & parking was good. Rooms were big & had a balcony. Breakfast was excellent!

There was no tea/coffee sachets or milk pods, but there was a kettle.

Great staff, lovely hotel, spotlessly clean, great breakfast, ideal location approx 40 minute lakeside walk into town or 5 minute bus ride! Highly recommend you won't be disappointed!

A wonderful property. The interior design was extremely tasteful. The family hosts are a delight. The breakfasts were outstanding.

Small and great design with good location by the lake. The staffs are really nice and helpful

I booked the standard room but requesting for the twin beds so the hotel offer us a free upgrade to a comfort studio. However when we arrive, the comfort studio was full so the hotel offer us 2 seperated rooms with no cost. The problem was the handle of the bathroom door was broken. When I pull the handle to close the door, it fell apart and the door is closed by locking me in the bathroom. Without handle, I cannot open the door from inside. I stay in this room by myself and didn’t bring my phone with me. I tried everything to open the door for 3 hours with there’s less air inside the bathroom. The emergency string button in the bathroom was not working also, I felt like I might die in that room if someone couldn’t find me. Until I heard some guests walk by the hall way, I called for help so they got through the window to rescue me. I was locked in the bathroom for 3 hours. My recommendation is the hotel should check the facilities before handling the room to the guests. It was so dangerous I think. I shared this experience because I don’t want anyone to get trapped like me. I understand that the hotel is newly renovated but the property should be checked and ready to service the customer with safety. I hope the hotel would do something to prevent the issue like this in the future.