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Homewood Suites By Hilton Chicago Downtown South Loop

Top rated by guests

Property building

Property building

Lobby or reception

Lobby or reception

Swimming pool

8.0Excellent

(785 Ratings)

"The overall view, the bed, the shower I can go on forever"

Verified guest

Don't miss out! Price and availability may change

8.0 / 10.0

Excellent(785 Ratings)

Hotel in South Loop, IL

3-Star Hotel

Reasons to book

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsFree WiFi/internet, Air conditioning, Pool and more

About this hotel

Located conveniently in Chicago, Homewood Suites By Hilton Chicago Downtown South Loop has air-conditioned rooms, a fitness center, free WiFi and a shared lounge. Among the various facilities are a terrace, a bar, as well as barbecue facilities.

Amenities at Homewood Suites By Hilton Chicago Downtown South Loop

Business facilities

Golf course (within 2 mi)

Map of South Loop, IL

city location on map

Nearby attractions

Millennium Park

Chicago Riverwalk

Museum of Science and Industry, Chicago

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.0Excellent

(785 Ratings)

"The overall view, the bed, the shower I can go on forever"

Verified guest

Don't miss out! Price and availability may change

$$$$

8.0 / 10.0

Excellent(785 Ratings)

Hotel in South Loop, IL

3-Star Hotel

Reasons to book

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsFree WiFi/internet, Air conditioning, Pool and more

Map of South Loop, IL

city location on map

Nearby attractions

Millennium Park

Chicago Riverwalk

Museum of Science and Industry, Chicago

Available Rooms

About this hotel

Located conveniently in Chicago, Homewood Suites By Hilton Chicago Downtown South Loop has air-conditioned rooms, a fitness center, free WiFi and a shared lounge. Among the various facilities are a terrace, a bar, as well as barbecue facilities.

Amenities

Business facilities

Golf course (within 2 mi)

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.0 / 10.0

Excellent(785 Ratings)

100% verified reviews

7.0 / 10.0

Central and clean stay in central Chicago

Central location Clean

Breakfast buffet

9.0 / 10.0

Nice but parking is stupid.

Clean

Parking it too much.

7.0 / 10.0

Not an exciting but okay alternative in the area

Location good. Room size okay with functional kitchen. Next to a public parking.

Not clean enough. Too much train noise. No one smiling including the customers! Breakfast at the lower end of continental breakfast.

6.0 / 10.0

Location was good, breakfast was too, but room felt unkept and old from things being run down.

It’s not that far from alot of other places and I believe I’ve stayed here before.

The room we had, had a lot of issues. One of the lamps had a broken plug in, with only one of the two prongs so it didn’t work. The shower was leaking so every 10 seconds you’d hear a drip hit the floor. The pillar in the room had a ton of scratches on it from the table nearby. And when we turned on the heat it smelled really bad and the air felt thick. And the trash cans in the room didn’t have bags in them

4.0 / 10.0

Was ok

Close to aquarium

Elevators didn’t work- super long wait times. No towels at the pool

1.0 / 10.0

Ruined birthday trip due to staff being unprofessional and ignoring guests.

The location is convenient. That is it.

The room was not stocked with basic items and had a clogged toilet upon check in. Front desk staff were ignoring our request for anything that we needed. Bad customer service. Facilities were not clean. Management kept us on hold for over 30 minutes and never returned our call. Paid for a king corner room and received a queen. No room service at all during our 3 day stay.

4.0 / 10.0

Could have been better

The room and view were good.

Only one elevator was working for half of my trip so the wait and elevator rides were unpleasantly long. I booked specifically for the hot tub, but that was always heavily occupied, usually by children. The original room I chose wasn't available even though we checked in a little later so we were put in a different one.

9.0 / 10.0

Overall, this hotel is great rather you want to have a staycation or if you are here visiting.

I did like that we were close to the museums.

I didn't like that I had to call hotel staff several times about a clogged toilet before getting assisted. Once I spoke to the right person (on accident in an elevator), the problem was fixed.

8.0 / 10.0

Hot tub was amazingly relaxing n clean place!

Hot tub is amazing, clean, nice and comfortable. Decent location

Charged my card twice before refunding and realizing I already paid

10.0 / 10.0

We’re planning a visit back there soon

The overall view, the bed, the shower I can go on forever

No dislikes

5.0 / 10.0

Our stay was decent but there are definitely some areas for improvement

friendly staff

could be a little cleaner

4.0 / 10.0

Cold Airings December by Remote

The dishwasher, dishes, silverware, cutlery, appliances in kitchenette, paper towels, toiletries, sofa bed and bed.

There was no remote control in the room until I called front desk staff and the remote was received after midnight and of the second day stay in the morning before 8:00 a.m., the fan was directly above the bed that caused me to feel HARMED and No radio and No alarm clock. I felt like I was being jailed, punished, yet robbed and held hostage in #1201 hotel suite on the high floor away from the other population. I was to use more than one elevator for the other benefits of my hotel suite rental services and some amenities were missed or unused due to lack of sleep waiting for the remote for the TV that should have been in the suite. Also, the lights were turned off at 9:00 a.m. in the shower and bathroom areas and I was alarmed about it but nobody called me to inform me of any trouble. The heating system turned to air blown cool air for the two nights and I got slightly sick and ate soup for to stay well and feel better. Also the bed was hurting me due to previous injuries from a cab accident and overworking my back to move and lift heavier things and pulling stuff I carried.

10.0 / 10.0

we will come back

Bed was so comfortable. Room was spacious. Loved the kitchen amenities and the refrigerator

10.0 / 10.0

Fancy place to stay and very affordable

Vey fancy

Everything was good

1.0 / 10.0

Very disappointed and extremely upset about the cleanliness of the rooms

Location

Rooms where filthy we had three rooms before we got one that was decent but still dirty we were tired of moving are stuff my wife spent close to a hour cleaning trying to make them decent

3.0 / 10.0

Disappointed

Location

We were checked in only at 5 pm , we were so tired after our flight and were waiting for our room 1,5 hours before they cleaned out the room but the room still wasn’t clean enough,everything was so dirty.

6.0 / 10.0

Could have been better.

Close to my destination.

There were alot of things broken in the room the such as the ceiling fan, and the iron board. The linen sheets were dingy not super white and crisp.

10.0 / 10.0

Comfortable and aesthetically appealing

The suite was beautiful, comfortable, and fairly reasonable in price considering its location. We loved the layout and overall design. Our room was fairly quiet even with the L train close by. Breakfast was good, and it was great having a full kitchenette. We’d definitely stay here again!

Nothing!

7.0 / 10.0

Great location, but unable to purchase something as simple as water was disappointing

Location

Unable to buy water for the entire stay

10.0 / 10.0

I love the stay very nice vice quite

It clean I loved the pool

I have nothing bad to say about this property

10.0 / 10.0

Room was wonderful

Perfect location for the night

10.0 / 10.0

Homewood Suites was the cherry on top of a wonderful two days in Chicago.

Most amazing location. Lovely corner room, spacious. Had everything we needed. 15 min walk to the Shedd Aquarium. Homewood Suites will be our go to Chicago Hotel. Breakfast at the hotel was nice, and there is also a fantastic (expensive) diner across the street. Hotel Asian restaurant was also great.

The air conditioning unit in the room was as loud as the train going by. It literally roared. The first room we were put in, the entire panel of the air conditioner was off. (They immediately changed our room). But, if you are sound sensitive, this might not be the place for you. Perhaps it was because we had a corner room. We slept right thru it, but needs to be mentioned.

10.0 / 10.0

Always check your receipt

Great location and view

Overcharged was told one price for booking.com got there it was extra $300 ..Notice it call them they fix it but tried it

6.0 / 10.0

I loved it.

The location was perfect. We skipped the breakfast offered and decided to eat out. The valets were amazing. They were patient with me when they were super busy. And the lady at the check in desk was very nice. I would definitely stay there again. The room was spacious with an amazing view.

The only thing I had a slight issue with was the bed sheet was stained and the room could use a good dusting. My kids and I slept on top of the blanket because of the dirty sheet. I didn't say anything mostly cause I didn't want to make the hotel staff angry and we only stayed one night. I've never traveled that far before so I didn't know what to expect with the people.

9.0 / 10.0

Loved the view from my room better service would have been nice when needing more towels and too

Location and the view of Lake Michigan

Front desk could have been more helpful and they should clean the washers out because they were filthy. Would be nice to have more ways to buy water or something to drink .

10.0 / 10.0

Excellent Stay

Great location. Within walking distance of everything. Friendly and helpful staff. Will definitely be back.

Unfortunately, when it rains, the TV goes off. Not nice... Pouring outside, nothing to do in the room, not even TV.

10.0 / 10.0

Excellent.

Location was ideal for this visit and stay was very comfortable. Breakfasts was good too which the family enjoyed overall during our stay.

No complains during my visit.

10.0 / 10.0

Great

Good

Room was bit old

8.0 / 10.0

We had a great stay

The room was great

It was a bit smelly on the first floor

10.0 / 10.0

I will return

Everything!!!!!!

Nothing!!!

9.0 / 10.0

Great experience for the whole family

Liked the location. Breakfast was great

Coffee machine didn't work.

4.0 / 10.0

Good if you are just looking for a spot that is close to attractions. Don’t expect much else.

The property is close to a lot of things. The location is great!

The beds were uncomfortable, the breakfast was bland and repetitive and our room only was cleaned once despite us being there for 7 days. It was overpriced for what we experienced. We chose Homewoods because we have stayed at other locations in the country and always had a good experience. This one was the worst.

2.0 / 10.0

Great location for a short stay but otherwise not worth the money.

Great location if you want to got to the museums.

The room was dirty and no one came to clean it despite us being there for 4 days. Breakfast was bland and repetitive and the beds were like cardboard.

10.0 / 10.0

Would stay aging

Location for concert at football stadium pool and hot tub was a ten

Parking was high breakfast was ok

5.0 / 10.0

Get rid of all the plastic at breakfast, please!!

Fantastic views and kitchen facilities in the suites

All the PLASTIC plates/bowls/cups etc at breakfast was maddening! So terrible environmentally unfriendly! How is the Hilton allowed to be operating like this in Chicago? There must be rules against single use plastic? Or if not, Hilton needs to do better! Each room has china (non plastic) dish ware, and dishwashers. Why can’t the breakfast room do similarly? I stayed in this same hotel 3 years ago and made the same complaint. But I assume Hilton’s environmental policy (and Chicago’s) would have changed since then. Apparently not.

8.0 / 10.0

Good value for money

The room was a bit shabby

7.0 / 10.0

Overpriced for the experience.

The location was great, breakfast was good.

I was not made aware that parking was going to cost $70 a night. The pool experience was not great, there were lots of kids unattended. We witnessed them steal things from other guests and one of them jumped on my grandson and clawed all over him.

5.0 / 10.0

I wanted to book a nice get away to enjoy the pool and hot tub while my kids go to a concert at 8pm. We paid for valet p

I loved the pool and hot tub

Thought parking was included but it was not included in our stay.

10.0 / 10.0

Great break would stay here again and recommend to friends & family

Pool, location, amazing views from our room, staff very helpful & friendly it made our stay very enjoyable

We got up early on our stay, would love if the pool had opened earlier, but we still got to use it, just a suggestion

10.0 / 10.0

Absolutely brilliant; loved it. And the staff were excellent.

Beautifully positioned. Loved the studio room : the size, the kitchen, the view

A tiny gripe: the bed was made with odd linen: the sheet didn’t fit properly and the duvet seemed more like a mattress protector. Still all worked fine. The breakfast was a bunfight (I only went once in the end)

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Homewood Suites By Hilton Chicago Downtown South Loop. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Homewood Suites By Hilton Chicago Downtown South Loop pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Homewood Suites By Hilton Chicago Downtown South Loop?

We found 2 amenities for this rental. This includes business facilities, and golf course (within 2 mi).

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