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Congress Plaza Hotel Chicago

Most favorited

Property building, Other

Bathroom

Landmark view

Toilet, Bathroom

Bathroom, View (from property/room)

7.4Good

(5,523 Ratings)

"Staff was nice. Location was great. I checked in with only my name which made me feel special lol"

Verified guest

Don't miss out! Price and availability may change

7.4 / 10.0

Good(5,523 Ratings)

Hotel in South Loop, IL

3-Star Hotel

Reasons to book

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsFree WiFi/internet, Air conditioning, Bar and more

About this hotel

Directly across from Millennium Park and sitting on the iconic Michigan Avenue, Congress Plaza Hotel offers elegance, luxury, and history in the heart of downtown Chicago.

Amenities at Congress Plaza Hotel Chicago

Business facilities

Concierge services

Map of South Loop, IL

city location on map

Nearby attractions

Millennium Park

Chicago Riverwalk

Museum of Science and Industry, Chicago

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Most favorited

7.4Good

(5,523 Ratings)

"Staff was nice. Location was great. I checked in with only my name which made me feel special lol"

Verified guest

Don't miss out! Price and availability may change

$$$$

7.4 / 10.0

Good(5,523 Ratings)

Hotel in South Loop, IL

3-Star Hotel

Reasons to book

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsFree WiFi/internet, Air conditioning, Bar and more

Map of South Loop, IL

city location on map

Nearby attractions

Millennium Park

Chicago Riverwalk

Museum of Science and Industry, Chicago

Available Rooms

About this hotel

Directly across from Millennium Park and sitting on the iconic Michigan Avenue, Congress Plaza Hotel offers elegance, luxury, and history in the heart of downtown Chicago.

Amenities

Business facilities

Concierge services

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

7.4 / 10.0

Good(5,523 Ratings)

100% verified reviews

6.0 / 10.0

Trip was great, hotel choice not so great!

Location to event, perfect! George, the Bellhop, excellent!

19"" dark TV hanging between two windows, one straight-back desk chair and King-sized bed, nothing else...big room had to lounge on the bed. Parking does not exist connected to hotel...promotes lot behind the hotel at $62 per night! No in/out fir sightseeing...go back to park another $62 total...found a location 2 blocks away $60 for the entire weekend, in/out privileges, paid upfront for 2 days!

7.0 / 10.0

Good

Location

10.0 / 10.0

Fun! Nice spot. Would go again.

Staff was nice. Location was great. I checked in with only my name which made me feel special lol

I mean the place is old but that’s kind of the charm. Def had the landlord special in regard to paint ha ha

4.0 / 10.0

The room was VERY hot and we had to ask the front desk for a fan. I got stuck in the bathroom in my room so my partner h

The staff was very nice and accommodating!

The room wasn’t really up to my standards.

4.0 / 10.0

Cool place if you just need a bed to sleep otherwise ev you is closed, broken, out of service or overpriced

Pretty view and beautiful lobby

Parking, cold room, small tv with horrible reception, broken ice maker, vending machines out of order, door knobs falling out of door, no business center or working printer, the price for breakfast was absolutely outrageous.

7.0 / 10.0

Good visit

Pleasant room, nice view, good service.

2.0 / 10.0

Do not stay in this rundown hotel

Located near the Field Musuem

It was extremely poorly kept although the first floor at first glance looks nice you can see security camera is very slightly installed with wires hanging out the upper floors in the hall. The wallpaper is peeling off door frames in the upper hall and rooms have been painted many times without being sanded looks horrible. The toilet rocked when I sat on it the heat for the room was very hot. There is no thermostat when I called the desk. They said I could open the window or they can bring me a fan. It was extremely cold outside. I was on the sixth floor yet I could hear cars racing in the street past 2 AM and the sound of the elevator train kept me awake. I would not stay here again

2.0 / 10.0

Stay somewhere else.

Location

Small rooms, dirty hotel, no hot water at times, safe was broken, no temp control the heat was on or off and the whole floor smelled from weed.DO NOT RECOMMEND!

10.0 / 10.0

Definitely coming back again with my family

Very clean and beautiful!!

nothing it was perfect

7.0 / 10.0

It was convenient.

Staff was very nice. Bar & restaurant were fine

The room was very warm & hard to adjust heat. Although the room was now smoking, it was a parent that people had been smoking in that room. Very bad smell.

7.0 / 10.0

Would stay again

excellent location we were able to Uber for very cheap right downtown, staff were very nice and welcoming

I loved the historical feel however the hallways felt very run down rather then “historical”

6.0 / 10.0

Hotel is Not for sensitive sleepers

The room was facing to the train line side, soo was super noisy.

10.0 / 10.0

It was a very nice stay! View from our room was amazing

Very clean and friendly

Nothing

10.0 / 10.0

Comfortable, clean, convenient

Very clean! Very comfortable! The location was perfect for our weekend itinerary and the view of Lake Michigan was unbelievable! Upon arrival (very early in the morning) the bell hop was so kind and welcoming, he helped us all weekend and told us amazing places to visit/eat. We enjoyed visiting him every morning and talking to him. Will definitely rebook if we ever travel back to Chicago, and really hope to see him again! He made our weekend so much more enjoyable!!

N/A

10.0 / 10.0

It was just perfect for one night stay.

Location

N/a

7.0 / 10.0

Great location and unbeatable views

The location, the lobby and the views were amazing

Bathroom didn’t appear to have been fully cleaned

5.0 / 10.0

If we ever go to another concert at the 'Auditorium' then we will possibly book here again.

Good location, room was clean, bed was comfortable. Good view of Grant Park, Lake Michigan, etc. if you spend a little more for a room with a view. Definitely the closest place to stay if you are attending an event at the Roosevelt University Auditorium.

Room would benefit from some extra USB charging ports. Staff could have done a better job about warning us that their Halloween Party would cause us to have a 20 minute wait just to use an elevator, or maybe they could have redirected hotel guests to another bank of elevators. There will be an additional haunted room next year if what I heard about the big party is true.. We visited on Halloween weekend so that's on us.

6.0 / 10.0

Cool because it’s Historic, but definitely feels historic.

The hotel is really close to everything we wanted to do; a quick walk to the CTA lines and you can get anywhere in the city. The staff is also EXTREMELY kind and accommodating! The staff are not the issue here, everyone was friendly, helpful and kind.

The lobby is gorgeous and the rooms are…. not. The guest side of things just looks run down; peeling paint and wall paper, carpet that doesn’t match where it’s been patched, and a damp smell everywhere. We had to kill a cockroach in our bathroom and were (thankfully) moved rooms. The new room however felt like a downgrade from our previous room. The drain cover in the bathroom was completely loose, leading to an awkward shower trying to avoid stepping on it or the drain hole.

5.0 / 10.0

Decent. Likely we’ll try another hotel next time.

The location of the hotel

The hair in the toilet when we got to the room. I also booked a room with a front view to the river and I was placed on the side.

8.0 / 10.0

The staff was very nice and made you feel at home. Everyone greeted us entering and exiting the building. They even ask

It is in a good location. Close to things we were doing

I would have liked to have a better view outside. The room was stuffy and we had to kept the fan on all the time

7.0 / 10.0

Beautiful and sweet people

How big it was

We had to pay 62 dollars to park! After paying 450 to stay here!

8.0 / 10.0

It was a nice stay, we enjoyed it and would book again.

The hotel was very nice in the lobby and restaurant.

The hotel is historic which we like but the rooms did look a little tired and worn down. The bathroom in particular needs some more work.

9.0 / 10.0

Great value for a great location.

Perfect for location for anything you would want to do. Easy to walk to most touristy places and just a couple blocks from the trains. Room was very large and comfortable.

The only complaints I would have for the hotel is that there was no thermostat to control the temperature (or at least we could not find one) Needed to open the windows to cool the room down. Which then made it extra noisy while trying to sleep. There also were only two pillows on the bed which for us was inconvenient cause my wife and I usually each sleep with 2 and most hotels we stay in have 4 on the bed.

5.0 / 10.0

Rather grim hallways and spooky rooms

Location History

Needs a facelift Music in guest areas is terrible and loud Staff is pleasant but indifferent at times

7.0 / 10.0

Incredible location, and if you like old, it’s got that.

Great location.

Showing its age. Shower had issues. Thin walls so noisy it night.

7.0 / 10.0

Great for a quick overnight stay!

Easy access to everything!

Rock hard bed that was basically like sleeping on the floor!

5.0 / 10.0

I paid 200 more than the couple we were with!!!

Great

Dated no air conditioning

6.0 / 10.0

Perfect location for Chicago Marathon but dated facilities needs an update.

Love the location — it’s right in front of the start and finish line of the Chicago Marathon, which couldn’t be more convenient! It’s also close to everywhere we wanted to visit, and there’s a bus stop right in front that takes you to most of the main attractions. The red awning around the building really stands out and makes it easy to spot from afar. We also loved the tallboy drawer cabinet in the room — perfect for unpacking and keeping all our clothes neatly organised during our stay.

The facilities are a bit dated. The bathtub was leaking, and water would spread across the bathroom floor, so we had to use towels to keep it under control. The maintenance team came to fix it, but it looked like there had already been several rounds of sealant applied, and unfortunately the issue wasn’t resolved — we just had to live with it during our stay. The air conditioning was also quite noisy, and at times we had to turn it off because it was too loud to sleep comfortably.

6.0 / 10.0

It was good.

The water wasn't hot, and the shower leaked on the floor.

9.0 / 10.0

Very enjoyable first-time visit, and would definitely stay again!

Beds extremely comfy. Fantastic view and quiet hallway. Spacious, beautifully appointed, yet homey.

The in-room coffee maker is lame. Could be improved. Also, not enough room to plug it in and put on a table in the main bedroom of the suite.

6.0 / 10.0

I tried for a voucher due the hot water not working.The hot water went out while in the shower around 8am. Went downstai

The staff was nice

The outlet locations. The outdated tub.

6.0 / 10.0

The Congress Hotel was very convenient, comfortable, but a lack of hot water.

Everything was very good except for the lack of hot water in the sink and shower. We made a complaint to the front desk and they advised to allow the water to run a few minutes. We did. still only warm water.

Lack of hot water. After allowing the hot water to run for five minutes or longer, still only cool to warm. My husband was not able to shower our last day.

6.0 / 10.0

Never again, excepted way more for robbery price!!!

Right across the street from Lollapalooza!

AC barely worked, was older than dirt and rusty/dirty,, weird substance on curtains, drains were rusted, more than double the price for a festival stay versus regular days, halls were musty, elevators took forever and too small, no microwave in room but had 2 microwaves downstairs for thousands of people to use, some security out front was terrible and talked disgustingly to people, not enough ice machines on each floor and had to walk way too thru many hallways to get ice.

7.0 / 10.0

Outdated room in the North tower, but the view and location still made it a great value overall.

Amazing location and view!

The room we got was not at all what we saw online, incredibly outdated.

10.0 / 10.0

Beautiful place to stay!.

Location, architecture of the building and beautiful charm of the exterior and interior. Friendly and helpful staff. Very clean room and bathroom

Pillows were a little uncomfortable but ok.

10.0 / 10.0

Clean and safe

The entrance is beautiful and the rooms have a vintage and antique charm.

6.0 / 10.0

Okay stay for price and location

The location was great and it was reasonably priced for that area of Chicago.

It's an old hotel and is looking a little worn in hallways and rooms. Several gnats in shower wasn't great. Didn't appreciate the housekeeping knocking loudly on all the doors and shouting loudly early in the morning.

10.0 / 10.0

We had a great time. Got a room with a view of Buckingam fountain and sunrise on Lake Michigan.

Amazing view, very close to Downtown, Art Institute of Chicago

Everything was excellent, but water pressure could be better

6.0 / 10.0

Good location for triathlon and close to subway, but the hotel is in poor shape.

Location by the start of the Chicago Triathlon. Gabriel was very helpful.

It is very dated. Condition is slightly better than poor. I asked staff to allow me to leave my tri gear a day ahead of my stay and they didn’t respond to emails to Booking.com messages. It was a simple ask that would have saved me a lot of hassle and they couldn’t be bothered.

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Congress Plaza Hotel Chicago. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Congress Plaza Hotel Chicago pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Congress Plaza Hotel Chicago?

We found 2 amenities for this rental. This includes business facilities, and concierge services.

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