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Hilton Chicago

Top rated by guests

Exterior

Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite, Multiple Beds | Private kitchen | Coffee/tea maker

Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, individually decorated

Don't miss out! Price and availability may change

8.4 / 10.0

Excellent(2,639 Ratings)

Hotel in South Loop, IL

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Historic hotel with 2 restaurants, 9-minute walk to Buckingham Fountain
2 restaurants, an indoor pool, and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Housekeeping is available on request.
Hilton Chicago offers 1544 accommodations with laptop-compatible safes and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at Hilton Chicago

Restaurant

Map of South Loop, IL

city location on map

Nearby attractions

Millennium Park

Chicago Riverwalk

Museum of Science and Industry, Chicago

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

Don't miss out! Price and availability may change

$$$$

8.4 / 10.0

Excellent(2,639 Ratings)

Hotel in South Loop, IL

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of South Loop, IL

city location on map

Nearby attractions

Millennium Park

Chicago Riverwalk

Museum of Science and Industry, Chicago

Available Rooms

About this hotel

Historic hotel with 2 restaurants, 9-minute walk to Buckingham Fountain
2 restaurants, an indoor pool, and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Housekeeping is available on request.
Hilton Chicago offers 1544 accommodations with laptop-compatible safes and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Restaurant

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

8.4 / 10.0

Excellent(2,639 Ratings)

5.0 / 10.0

Yes

5.0 / 10.0

My stay was truly amazing. Thank you and appreciate the hotel hospitality

5.0 / 10.0

Did not have breakfast

5.0 / 10.0

Staff was very attentive and responsive.

1.0 / 10.0

Room was 61 degrees with a draft coming from the window. Asked for extra blankets and was told they were being sent along with space heater. Neither arrived

5.0 / 10.0

Nice size rooms, accommodating check in help, and great location

1.0 / 10.0

They add extra tax chargers at the checkout that should be included in the Rome price $29+ taxes per night they call it destination charges plus I had a pet when I called they told me they charge $75 for the first 4nights . I stayed for 4 night but they charge me $200 instead

5.0 / 10.0

The hotel property was amazing! Numerous options for dining and relaxing. The room was clean and inviting.

4.0 / 10.0

Great visit

5.0 / 10.0

Everything was amazing abt my stay

3.0 / 10.0

Staff, specifically front desk. When I got there they said I only had 1 room, when I showed her that my reservation was for two. She proceeded to put us in 2 rooms with 1 king bed for 8 people total, even though we talked about my kids needing a bath tub. She said she would upgrade our room to two bathrooms even though that what I paid for. Then they put a $100 deposit on the room which should have been released but went through $186. Just know if you stay with kids, you have to make pool reservations. They guys at the pool was very helpful and told us to come anyways because the pool wasn't that busy.

1.0 / 10.0

The staff was horrible. The pool was for Olympic swimming, not family fun. There was to hot tubs but they were tiny. So if you like to sit right next to a stranger while being blasted with the highest pressure jets than this is the the place for you. The beds were uncomfortable. The pillows were flat and I asked 4 different times for more pillows. I didn't receive them until 130AM. It took them 4 hours to get them to me. All they could say was we are working on getting them every time I asked. My back was killing me when I woke up for the short amount of time I could sleep. They have "vending & ice machines on floors 1,5,8,15,20. However I was on 15 and there was not a vending machine but there was a ice machine with no ice. There was security guards standing there watching me get no ice out of the machine. But instead of having someone fill it, they said I could go to floor 8.

5.0 / 10.0

The room was very clean, I do wish there was a little better lighting in the closet (which was walking!!). The hotel has so much history and is just fun to walk around and explore the first and second levels. The check-in staff are professional and quick. They text you and are very responsive. The pool does require a reservation after 4pm but the hot tub and sauna room in the locker are worth it on a chilly winter night. Parking is easy (just $$). I have stayed before with kiddos and had the same level of satisfaction. I will def book here on my future trips to the big C.

4.0 / 10.0

The view out the room and the hotel was pretty clean… it’s an older hotel but could still use some newer features in the rooms.

5.0 / 10.0

Stay was great

5.0 / 10.0

Excellent

5.0 / 10.0

I paid for a king room and had that for the first half of my stay, but something went wrong with the water heater for the floor(?). It wasn't explained well to us, but we were moved into another room on a higher level which I assumed would have been similar but it was much smaller and had a queen bed.

5.0 / 10.0

Appreciated they texted us so we could easily ask questions and do an express check out.

5.0 / 10.0

My room was spotless amazing view

3.0 / 10.0

The staff was overall excellent. They were friendly, helpful, engaging, responsive, pro-active. The housekeeping staff and the bellmen, especially, were excellent. Unfortunately, other things about the stay were very disappointing. It was strange to be staying at an opulent, high class, historic hotel, where we were charged an additional resort fee per person per day, and to still be nickled and dimed to death. Parking was exorbitant, high speed internet (which my wife needed in order to work during our stay) was costly, breakfast was expensive, etc. It felt like we were staying in a grand, historic hotel and getting a Jet Blue experience. Do you know that Lyndon B. Johnson announced that he did not intend to run for reelection in that hotel? It was a fact playing across screens in all of the elevators. By the end of our stay, we were joking that they probably charged him $0.15/word to give the speech and made him rent the podium. The room conditions were fine - there was some peeling wallpaper, cracked lamp shades, dingy wall colors, serviceable linens, but the rooms were perfectly clean! It was also difficult to talk to anyone at the front desk. We tried to call ahead with questions, and couldn’t get connected with anyone via phone, text, or live chat. It took us 9 calls to get a bellhop the day we checked out. Once we talked to someone, they were fantastic, just understaffed! Hey, Hilton! Pay your employees better so that your fancy hotel isn’t abysmally understaffed!!

4.0 / 10.0

I have an issue with the type of room I requested as opposed to the type of room I received. The manager is going to refund my first night. I am just waiting to see the credit on my account

3.0 / 10.0

I asked for a crib at check in and never received it. I checked in at 3pm. I called down after waiting a few hours and then said they didn’t have anymore available.

5.0 / 10.0

Room and facility was clean and beautifully decorated for Christmas! Absolutely enjoyed the stay and pleasant staff

5.0 / 10.0

Great atmosphere for Christmas

5.0 / 10.0

Beautiful hotel. Super friendly staff

5.0 / 10.0

Great Stay

5.0 / 10.0

Staff very friendly

5.0 / 10.0

Great!

3.0 / 10.0

Staff is great but rooms are outdated. HVAC system is not regulated making the room temperature uncomfortable.

3.0 / 10.0

Room was clean but it was very dark in the hallways and there was no view out window just let us see some emergency stairs

5.0 / 10.0

Room was spacious with two bathrooms! Excellent staff - lots of fun places in the hotel for friends and family to gather.

3.0 / 10.0

The room was NOT spotless. We had to call the front desk to clean our room and they still missed the key thing we wanted them to get: a previous guest had lost their fingernail! They did not vacuum before we checked in and did not vacuum after we called them.about it. They did clean the bathroom the second time tho.

5.0 / 10.0

Clean room and great guest services

5.0 / 10.0

Excellent Holiday Trip to Chicago. The Hilton met and exceeded my expectations. Great Service at all points in this Hotel. Cody was great at check in. I was given a room with a great view of the lake and to my surprise the room had a second and very accessible bathroom with full hand rails, shower seat and other accommodations. I was given late check out with no drama. The Fitness Center is great! Thanks to Mike and Denton at the Center. I used the pool and spa every night! The Irish bar was great as well as the 720 bar and Herb'. I loved the Holiday decor. I felt safe at all times and slept great! My new place to stay in Chicago.

5.0 / 10.0

Everything was wonderful. We did not have breakfast

2.0 / 10.0

No water in the entire hotel, the bar in the lobby tried to scam me, room was dingey, light in room flickered, shower was grimey. So much of what feel like an essential hotel experience was subpar for what is supposed to be a four-star hotel. I would not return to this property and would reconsider booking with hilton in the future.

4.0 / 10.0

Did not have breakfast

5.0 / 10.0

Nice Staff

5.0 / 10.0

We thoroughly enjoyed our stay. I look forward to returning soon, hopefully to an even larger and upgraded room.

5.0 / 10.0

I brought my daughter and 2 friends to celebrate her 18th birthday with a shopping trip to Chicago. Our room was quiet, clean, comfortable, and the staff at all touch points were kind, helpful, and friendly! Definitely I would stay again when I visit Chicago!

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Hilton Chicago. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Hilton Chicago pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hilton Chicago?

We found 1 amenities for this rental. This includes , and restaurant.

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