Alpenhotel Kitzbühel am Schwarzsee - 4 Sterne Superior

Top rated by guests
Property building, Winter
Property building
Property building, Lake view, Mountain view
Pool view
Spring, Natural landscape, Activities, Lake view
review stars
9.4Outstanding
(431 Ratings)
"Very good breakfast"
Verified guest
Don't miss out! Price and availability may change
9.4 / 10.0
Outstanding(431 Ratings)

Hotel in Kitzbuhel

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area

About this hotel

Renovated in summer 2021 and located in a location beside Lake Schwarzsee, Alpenhotel Kitzbühel am Schwarzsee - 4 Sterne offers traditional Austrian and Mediterranean cuisine, and rooms with a balcony and a flat-screen cable TV.

Amenities at Alpenhotel Kitzbühel am Schwarzsee - 4 Sterne Superior

Airport transportation available
Shuttle available
Free shuttle available
Golf course (within 2 mi)
Free WiFi/internet
Free Parking
Pool
Non-smoking
Pets allowed
Gym
Heating
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Private beach access
Beach access
Ski in/Ski out
Garden
Laundry services
Sauna
Beach front
Family friendly
Smoking allowed
Safe
Accessible by lift
Key card access
Fire alarm
Fire extinguisher
Cleaning products

Map of Kitzbuhel


Available Rooms

$$$$
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Ratings and reviews

9.4 / 10.0
Outstanding(431 Ratings)
100% verified reviews
9.0 / 10.0
Loved it! We will be back 🥰🥰
Lovely rooms Location Comfort The Spa is nice The food was delicious
Low management is overvalued
1.0 / 10.0
rude
nothing
very bad experience with reservation, we made a reservation, it was confirmed but we have a problem with later check in as we have a small child, so we have to travel during the night. Property didnt accept our late check in so i was OK that we will arrive the day after and we were also ok to pay for the extra day.. so we were on our way and the property told me that the appartment is not available for us. i didnt get any explanation, nothing. and one more thing, i was calling there multiple times, they dont speak english and they hang up a phone on me when they realize i dont speak german or italian..
7.0 / 10.0
Good
The hotel itself has an impressive array of amenities and well maintained facilities. It is in a very nice location close to the lake with a nice contemporary architecture. I particularly enjoyed the swim in the morning and all the facilities along the lake. The hotel's breakfast and dining options were nice with a high quality of food and a variety of options to satisfy different tastes.
While the facility left a very positive impression, we encountered a few instances where the staff interaction did not meet the high level of service expected. On a couple of occasion, I was surprised that the staff was more focused on guests that seemed to have preferential treatment e.g. prime table reservation, check out process were the staff interrupted our check out to serve another more "premium" guest, long wait during dinner. Additionally, the room was not clean at our arrival as you would expect for this type of hotel, the mirror had plenty of fingerprint from previous guests, bath accessories not refurbished after day 1, no hair conditioner, no free bottle of water in the room. While the architecture of the facility is nice, the room itself was dark. I believe that improving staff responsiveness and communication could significantly enhance the overall guest experience. It would be wonderful to see the staff undergo additional training to ensure that each guest feels valued and attended to promptly.
7.0 / 10.0
Very nice hotel with beautiful surroundings
The hotel is very beautifully designed and nicely located by the Schwarzee and at walking distance from Kitzbuhel (and very close to several hiking spots). The breakfast was abundant and tasty. The rooms are very big and comfortable and the staff at the reception was very friendly and accommodating.
Apart from the reception staff, all the personnel seemed to only speak German, which is strange for such a fancy hotel. As said above the rooms are very nice but those in the Steghaus, in spite of having a lovely view of the lake, sit right on top of a bar/restaurant with loud music starting at 9am until the evening, which is not great for those looking to relax. In our case - however - that was a non-issue as, when we flagged the noise to the reception, they were very kind and allowed us to move to another, quieter room in the other building.
10.0 / 10.0
We loved every minute of it
Very good breakfast
Opening times of the Sauna
10.0 / 10.0
Exceptional
private sauna
6.0 / 10.0
Nice, but I wouldn’t go again.
Everything was very clean and modern. also the location is stunning, and only a 20min walk from the centre of Kitzbühel.
The staff was NOT professional, it was clean that they had no education in hotel being. They spoke very poor German of English, clearly didn’t learn any manners on how to clean tables or make an order or answer friendly. They were all taken from outside Austria.
10.0 / 10.0
Great moments! Celebrating honeymoon and birthday!
We could not imagine a better place to celebrate our honeymoon. The hotel exceeded expectation. It was even more luxurious, well organized then it looks on the photos. All services provided were very high quality. The staff were great, polite and really helpful. Food was delicious and fresh and it is worth it to book half board with dinner. We have spend there a week and everything was great. Thank you for the great experience!
There was only one problem with my gluten and lacto intolerance husband. The waiter assured us that the plate is gluten and lacto free. We have insisted to double check with the chef, it turned out that one of the components is with gluten. This could have ruined our vacation,because the intolerance is severe, and we have informed the hotel in advance.

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Alpenhotel Kitzbühel am Schwarzsee - 4 Sterne Superior. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Alpenhotel Kitzbühel am Schwarzsee - 4 Sterne Superior. Enjoy the water!

Is Alpenhotel Kitzbühel am Schwarzsee - 4 Sterne Superior pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Alpenhotel Kitzbühel am Schwarzsee - 4 Sterne Superior?

We found 31 amenities for this rental. This includes airport transportation available, shuttle available, free shuttle available, golf course (within 2 mi), and free wifi/internet.


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