Hotel Kaiserhof Kitzbühel, 4 Sterne Superior

The location very good for the town, cable car and train. Very good breakfast, lovely to sit outside. Parking at the property and underneath in a garage so car kept cold. Indoor pool looked nice, didn’t use it. Room was big with a large balcony and air conditioning.

The first night we was in a room with no air conditioning and it was awful as temperatures were high. They provided a fan but didn’t help much. It was no problem to change to a room with air conditioning and pay a small supplement.

We really appreciated the location of the hotel, and the cleanliness and the comfort of the room.

We have just spent 5 fabulous days at Hotel Kaiserhof and it couldn't have been anymore perfect. From the warm and friendly welcome from Walter in reception to the spacious tyrolean styled bedroom which was kept immaculate everyday. Comfortable bed, super rainfall shower, great sized bathroom too. The standard room we booked well exceeded our expectations. Breakfast was also plentiful with huge amount of choice and our server Balint was a delight. Warm charming and remembered our choice of hot drinks at breakfast. The hotel has great boot room at the back of hotel and ease of access to the Hahnenkamm Gondola less than 5 minutes walk, also less than 10 minutes into the beautiful old town. Martin in reception was really helpful in helping us work out walks, places of interest plus as a keen skier he can give you lots of tips. Very engaging and good sense of humour. All the staff to be fair are excellent and very warm and friendly. This hotel delivers on every level and cannot recommend it highly enough. Another benefit is the wonderful pool room where you can relax in a warm and light area watching the gonolas overhead. I would love to return in the spring/summer. Thank you for making our first visit to Kitzbuhel so memorable.

Nothing was perfect

Lovely staff, lovely location.

Very clean but a little dated and tiny tiny rooms. We didn’t have the standard so paid more for a deluxe but ours was seriously small. Goodness only knows what the size of the standard room was!