DoubleTree by Hilton Hotel Niagara Falls New York
Top rated by guests





8.2Excellent
(1,500 Ratings)
"Everything was exceptional"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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Set in Downtown Niagara Falls, this property features an indoor swimming pool and an on-site restaurant and bar. Free WiFi is offered.
Business facilities
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Laundry services
Accessible Parking
Family friendly
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Key access
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.2Excellent
(1,500 Ratings)
"Everything was exceptional"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
Nice view of the river
Nothing much to do near by
10.0 / 10.0
Everything was exceptional
Na
8.0 / 10.0
The view, the restaurant and bar, the staff
The bed was uncomfortable and stiff and scratchy
9.0 / 10.0
The location was not far from our destinations. Also the restaurant and the bar in the hotel were absolutely amazing. The bartenders were what made our whole stay worth it. They were personable and really seemed to enjoy their jobs. The food was great also. I have celiac disease and the restaurant at the hotel had several options for me to eat and it was some of the best gluten free food I’ve ever eaten.
N/A
10.0 / 10.0
Excelente
9.0 / 10.0
The view from the dining area is beautiful. The walk behind the hotel is lovely and not to be missed
The location and beautiful surroundings
5.0 / 10.0
Friendly staff
Outdated and broken thermostat
10.0 / 10.0
It was quite peaceful most nights, close to everything.You can walk to see everything. Enjoyed the free delishes cookies. Pool was great to.
Thursday night noise from the other guest was pretty loud at all hours of the night. From children running the hall to hearing people talking. . Mon Tues Wed is the days to travel.
8.0 / 10.0
Location was beautiful, service and hotel was very good.
Breakfast had limited options to eat.kindly add waffles and Nutella, mango juice ,
7.0 / 10.0
Close to the Falls.
9.0 / 10.0
The distance to the falls was good.
We didn’t get a view of the river just the parking lot…
8.0 / 10.0
Nice hotel , definitely comfy
It said on the app i had a balcony and i didn’t, and had a pretty crap view looked better in the picture but other than that nothing
10.0 / 10.0
River facing room was really rejuvenating. Surrounding was breathtaking. Breakfast was good but Dinner was sumptuous .
10.0 / 10.0
Great location and facilities
I specifically asked for cleaning service and when I returned to the room at 3 pm they did not do it.
5.0 / 10.0
Didn't like the buffet breakfast. It didn't live up to the $20 charge for it. Was very disappointed. Hope improvements are made in the future for me to recommend this hotel.
I felt the breakfast buffet did not live up to the $20 expense. Most of the food was hard, the bacon tastes like it had been sitting in grease, the pancakes and biscuits were hard. Overall, most of the food taste like leftovers from the day before. I was very disappointed. However, the breakfast off on the menu was decent.
Additionally, the beds were hard to sleep on, and the sheets had stains on them. The housekeeping staff had to change them and add new sheets. Also, the pillows need to be replaced as they were too soft and flat.
5.0 / 10.0
The room was nice
The bed was hard, one of the front desk clerks was very rude and not nice. Did like the fact that I had to pay to park at the hotel I was staying at. Dinner was ok at the Parkway Prime but the amount of money not worth it.
10.0 / 10.0
Everything was exceptional from the location to the friendliness and cleanliness. Even the layout (having the pool and gym on a completely separate floor) was incredibly nice. I would recommend to anyone wanting to visit Niagara Falls!
N/A
9.0 / 10.0
location
none
8.0 / 10.0
Location was perfect, staff was great!
Hotel itself was dated rooms were old.
5.0 / 10.0
We liked the location and the beds were comfy.
It was old, run down and dirty. No water at the gym and the pool was dirty.
9.0 / 10.0
Close to a lot of things- walking distance
Staff were amazing! The outdoor dining space and pool were nice
10.0 / 10.0
We liked everything!
We liked everything!
10.0 / 10.0
Restaurant downstairs was very tasty and would definitely return.
10.0 / 10.0
Staff was amazing! Room view was exceptional and clean. We ordered room service for breakfast and it was delivered quickly, very clean and food was delicious! They gave us extra chocolate chip cookies to take home on our checkout! Highly recommend!
NA
10.0 / 10.0
Clean!Everything is wonderful and beautiful!
Everything is wonderful and beautiful!
9.0 / 10.0
Good location, Clean and comfortable.
10.0 / 10.0
The proximity to the falls
Nothing
9.0 / 10.0
1. Room
2. Breakfast
Tariff substantially high
10.0 / 10.0
They have very big rooms, and good facilitators. They have a good indoor SPA. Good location, walking distance to waterfalls American side. And it is quite close to center as well. Many restaurants around the hotels. But we are in low seasons, some of them are closed service.
No
7.0 / 10.0
Property location is very approachable and very close to main attraction point.
Staff is non cooperative, I personally felt they are not giving respect to Indian tourist. Hotel is not providing water bottle in room, so guest have to buy from reception desk.
8.0 / 10.0
good location with parking, food options are good between a la carte and buffet 10 min walk to the falls
9.0 / 10.0
Very nice stuff, confortable beds. The buffet breakfast was not that good. If you ordered a la catrte it was ok. .
Breakfast eas not that good . No vegetables .
10.0 / 10.0
I visited last year around the same time that’s why I returned. It was exceptional and a site to see. I loved it
10.0 / 10.0
Location and facilities are good
Bed was not comfortable
9.0 / 10.0
Excellent location, clean room
Breakfast Buffet needs improvement
Water bottles not given in rooms despite high tariff.. no use of coffee machine if water needs to be purchased
3.0 / 10.0
The hotel was way overpriced and outdated. The pictures are misleading, probably taken when the location first opened. Many pictures show a water view, but we had a parking lot view. The AC unit was very loud and the water tank in the fitness center was empty. Breakfast was not included.
10.0 / 10.0
I asked for balcony and view of the river and they gave us the room on the end 4th floor with balcony so we could see the river. It was also a short walk to the pathway of the falls. It was a great vacation.
The balcony did have some cobwebs out there but we just tried to sweep them away. We only had one roll of toilet tissue so we had to go to the desk to get more as we were staying 4 days.
7.0 / 10.0
Close proximity to the Falls and within walking distance along the river. Very picturesque and not directly in the downtown hustle and bustle.
I saw reviews of the rooms being very dusty. Upon check-in our king river view room was also dusty. I wiped it down myself and by the next day the room furnishings were dusty again which we realized it must be the air filtration in the room, and not maybe not due to housekeeping. The hotel apologized and gave us 25.00 meal voucher. The beds were hard but pillows were nice. Also, on our 2nd day there while leaving for the attractions housekeeping was just standing and sitting in the hallway goofing off and on their phones , not seeming to be working and they had been hanging in a one spot for a while.
8.0 / 10.0
Location
N/A
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at DoubleTree by Hilton Hotel Niagara Falls New York. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at DoubleTree by Hilton Hotel Niagara Falls New York. Enjoy the water!
Is DoubleTree by Hilton Hotel Niagara Falls New York pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at DoubleTree by Hilton Hotel Niagara Falls New York?
We found 29 amenities for this rental. This includes business facilities, shuttle available, concierge services, free wifi/internet, and free parking.
