Courtyard by Marriott Niagara Falls, USA
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7.2Good
(224 Ratings)
"Perfect location for visiting the falls"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
High-end valueWell priced for this area
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Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
Located at the entry way into Downtown Niagara Falls about 1 mi from the majestic Niagara Falls State Park, Courtyard by Marriott Niagara Falls USA features complimentary WiFi, fitness center and a heated indoor saltwater pool.
Business facilities
Golf course (within 2 mi)
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Most favorited
7.2Good
(224 Ratings)
"Perfect location for visiting the falls"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Perfect location for visiting the falls
4.0 / 10.0
Overall very poor service.
The staff were not very aware of who to accommodate first among the customers in line, they kept us waiting for more than 30 minutes.
8.0 / 10.0
Cleanliness and my room
I was told i do not have breakfast included even though it was upon confrontation they said yes it was a mistake but i was still charged for it at the time of check out. I had to call and get it correct.
It gave a feel of trust issue.
4.0 / 10.0
Location
Cleanliness
5.0 / 10.0
Location
Room was not cleaned when requested. Temperature settings in the room were difficult to control. Renovations onsite and nails in the parking lot.
8.0 / 10.0
The location of the hotel was good. The staff were very nice and helpful.
The room was not clean...
8.0 / 10.0
The place was clean and comfortable
The people at the caffe-bar were inexperienced and service took too long with poor quality. They tried to do the best they could.
3.0 / 10.0
Location was convient.
Parking was supposedly 10$ which the listing didnt claim. My room had a blood smear on the bathroom door right when I walked in. Disgusting. Also the "upgraded" a/c unit hardly allows you to lower the temperature. Lowest you could set the room for was 67 and its a vented system so it was not powerful at all. Would not recommend this hotel
3.0 / 10.0
I didn’t like the location at all. Hotel was being renovated. Had to park across the street and the surrounding area was ghetto
Very run down. Under construction. Nothing like it looks in the online pictures
3.0 / 10.0
The reception was dirty looked very cold felt like ghost town, no warm feeling to the place carpets had dirty marks .
would not stay here again.
Make the place feel a warm look clean floor, all the floors are sticky.
10.0 / 10.0
Close to tons of activities
10.0 / 10.0
It was perfect
It was perfect
10.0 / 10.0
NA
Everything was good
9.0 / 10.0
Host at front desk: so respectful and kind
No hangers in the closet (we asked for them and they never came) and no soap in the shower.
1.0 / 10.0
The reception (Michaela) at check out was courteous and understanding.
First the room was warm and after trying to adjust the temp we learned that it was being controlled by front desk. Second, we went out to dinner and when we returned we could not enter the room. The keys were reprogrammed, they did not work. The hotel staff came and they couldn’t open. We were left in the hallway at 11 at night. Twenty thirty minutes later it resets and we were able to open the door with no assistance from the hotel.
4.0 / 10.0
Spacious room and did allow late check out
Hot and humid in the hotel and hallways, room temp was hot and AC barely kept up. Half of the lamps/lights didn’t work. All locked down bottles of shampoo, cond., and body wash were empty. Tub didn’t hold water, and ice machine rarely worked. Coffee maker had leftover coffee pod in it.
10.0 / 10.0
The rooms were clean, comfort and spacious. I experienced much more than my expectation.
Our rooms were a bit far from the elevators, but this is never a big issue.
10.0 / 10.0
The whole property was beautiful and the ladies took real good care of me shout out to front desk and the ladies at the bar
Nothing at all I am mad I didn’t swim cause I was so comfortable I didn’t want to get out the bed lol
10.0 / 10.0
Internet didnt work in 1 of the TV's . We reported it to the front desk, but it wasnt fixed. Was jus there for 1 night so no problem. Our rate didnt include breakfast, but the restaurant looked ok. We used the coffee maker in the room.
The room was extremely spacious and bed very comfortable.
That the internet in the TV located in the bedroom wasnt working
8.0 / 10.0
The key factor here is the friendliness of their staff. The ladies at reception desk literally go out of their (busy) way to get you everything you need, always willing to help more, always with their best big smile on their faces. Not common at all for hotels in the US, not at least budget or holiday resorts, come to that.
Rooms are quite large and spacious, which make them ultra comfortable and there's a multi functional bar / restaurant which also serves Starbucks coffee quite convenient for the weary traveller. Windows in the room can't be opened, but the airco is surprisingly efficient (I personally hate aircos and always struggle to get the room to a temperature of my liking) but you can tell they have best in class technology and so not having the chance to open the window doesn't become a problem at all, kudos to that!
The main aspect is cleaniness, they made my room but did not run the vacuum cleaner on the carpet and so you could still make out little scraps and crumbs on the floor, also we got new towels but oddly the old ones were left inside the bathroom forming a pile! The cluntertops were not cleansed, and neither were the wc or bathroom floor. Whether this is an established problem or just a casual mistake, I don't know, so all I can do is share my personal experience. Also, although the external isolation is brilliant (we were facing an avenue and never heard a single car passing), we did hear what we deemed to be the tv set from the neighbouring room. Again, whether this is the norm or just a case of pot luck where I got stuck with a particularly loud neighbour, I don't have a way to know, but in any case you might want to make sure you request a room with extra privacy when checking in.
8.0 / 10.0
Just a few minutes drive from the falls. Starbucks and bar in lobby.
No complaints.
10.0 / 10.0
Great location. To Niagara Falls very clean room
10.0 / 10.0
The staff very friendly and welcoming!!!
4.0 / 10.0
The location
The staff in the breakfast bistro
9.0 / 10.0
Everything was great, location, staff, beds, building itself, huge rooms
We loved the hotel, everything was great
8.0 / 10.0
The room rates were too pricey. I originally booked 2 nights and was promised a third night at the same rate. When we decided to stay an extra night however we were informed by another desk clerk that they couldn’t honor that rather and we were ch $50 more for the same room.
2.0 / 10.0
It had a Starbucks but it was poorly staffed.
Our room smelled like a cat had urinated or sprayed in our room. There were cobwebs in places that there should not have been. We did not receive fresh towels for our 2nd night of stay. We had a much better experience at the Best Western in Buffalo and it was half the price.
7.0 / 10.0
Location
Housekeeping slamming doors repeatedly early in the morning
8.0 / 10.0
Friendly and accommodating staff, clean facilities and comfy beds. Great shared space to play games.
It was a longer walk from the falls than what we’d prefer. Frig in room was too small to store leftover containers.
10.0 / 10.0
It is within walking distance of the falls and many restaurants. The room is spacious, clean and comfortable. There is plenty of space to lounge comfortably in the lobby and on the patio. The food is very tasty and served in a timely manner. The drinks are mixed to perfection. The staff is friendly, helpful and knowledgeable about the area.
3.0 / 10.0
False advertising that they have breakfast included in the package
4.0 / 10.0
the staff was so helpful and nice they tried their best to help me but they were out of rooms
i loved the hotel itself but my room all my windows were leaking while it rained it got some of my stuff wet and the ceiling was cracking
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Courtyard by Marriott Niagara Falls, USA. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Courtyard by Marriott Niagara Falls, USA pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Courtyard by Marriott Niagara Falls, USA?
We found 2 amenities for this rental. This includes business facilities, and golf course (within 2 mi).
