Hyatt Place Detroit/Livonia

7.4Good
(358 Ratings)
"Clean"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
Just off Interstate 275, this Livonia hotel features 42-inch flat-screen TVs and free Wi-Fi in every guest room. An indoor pool is featured on site.
Business facilities
Shuttle available
Free shuttle available
Golf course (within 2 mi)
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support is handled by our partner Booking.com
$$$$
7.4Good
(358 Ratings)
"Clean"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
3.0 / 10.0
The room was clean and a nice size
The front desk attendant Margaret was the most rude indignant person I’ve ever met. I could not get a receipt for my purchase. When I asked how much total would be charged in total from items added to my room. She replied with Damn all this they didn’t tell you how much it was to stay here as if it was a bother to ask how much I was gonna be charged
1.0 / 10.0
Price
Nothing else
4.0 / 10.0
The room was clean. Check in staff was kind and helpful the first day.
the pool area floor paint was peeling in big areas, the handle to get in the pool was broken, the pool was very cold and staff that was there would not turn it up. Staff refused to bring pool towels any of the times we were in the pool. We booked as 2 adults and 4 children but were refused any "extra" pillows or blankets. We weren't given clean towels even after asking multiple times. My husband ended up grabbing some from the laundry room himself so we could shower. After the first day we rarely saw anyone at front desk. Breakfast had several options but everything was often empty. One of the breakfast employees was amazing, so friendly so helpful. The other walked around with a ski mask covering his face all weekend cussing and tossing around dishes. My 9 year old wouldn't even go in if she could see him.
1.0 / 10.0
I like that the location was right next door to a movie theater and a good restaurant with in walking distance
I was unable to check into my room at a decent time. I had to wait over 4hrs to get into a room leaving me and the kids I had with me to wait in the lobby while it was freezing cold, due to a housekeeper manager walking out during her shift causing so much chaos.
1.0 / 10.0
Location
Not very clean, had to ask for towels every time we went to the pool, mold in the comforters, our room had items from previous family that stayed in the room we had, ran out of breakfast food both mornings we were there
5.0 / 10.0
I liked how close it was to the venue we were at.
We had to wait for a double room to get ready, the pool deck had chunks up paint chips on the floor, not enough towels at the pool. The breakfast wasn't good with no hot meat like sausage or bacon, the breakfast was upset that my husband didn't put the serving spoon back on the plate even though he got it from the egg pan. Shower curtain was dirty. There was a stain on the pull out couch that looked like blood and it felt very unclean. There wasn't a blanket for the pull out couch.
8.0 / 10.0
It was very close to restaurants and stores. Freeway close also!
Lot of kids in pool but it was a weekend so it was understandable. Just a little crowded & loud!
10.0 / 10.0
Clean
Turned out to be a bit far from our destination. Pool was extremely cold.
7.0 / 10.0
-different hot breakfast items both days during stay
-room layout
-bar area
-lobby seating area
-some of the staff seemed unwilling to help/more interested in chatting with each other
-breakfast items ran out/not refilled an hour before end time
8.0 / 10.0
Yes, she was such an amazing person. I wish I knew her name, but I came in at 5 PM on Halloween.
There’s nothing I didn’t like everything was cool
10.0 / 10.0
Very clean and comfortable and the breakfast was delicious
There was nothing I didn’t like
10.0 / 10.0
The breakfast at the Hyatt in Livonia was delicious!
There was no fruit available.
9.0 / 10.0
Nice, efficient staff at reception desk. A large, comfortable and clean room, good for a multi-night stay. Location very good, with several good restaurants just a 5-10 min walk. Breakfast was decent, as well as the coffee!
Few real negatives, although my TV couldn't pivot for comfortable viewing in the sofa/lounge area. The A/C unit is very loud, I was glad to have earplugs. Price a bit high, but would go again given the above +'s.
4.0 / 10.0
Water pressure in showers are horrible! Motel 6 has better pressure that’s ridiculous
8.0 / 10.0
comfy bed and accommodation. clean bathroom.
was not happy that staff that check me in explained to the people in front of me and after
me when breakfast is served and did not give me that same information/courtesy. extremely disappointed by that. also breakfast was not ready nor coffee out when it was supposed to open. however i did really appreciate that food manager and explained there would be a delay of about 20 minutes.
10.0 / 10.0
Its been 30days and I still have to not received my $50 incidental fee returned
7.0 / 10.0
We left to early for breakfast.
When we got to our room there was long black hair on the floor in the bathroom, my wife is a blond, and a pair of dirty sox on the floor in the living area in the corner. It just made us question the rest of the cleaning process in the room.
9.0 / 10.0
Large room
Front desk staff unable to check in and check out in a timely fashion. Unable to run the machine. While checking out the staff member at the front desk told me the staff that checked me in don’t know how to do things properly. Made the sign of the cross and said lord help me. Also staff were taking away the breakfast food 15 minutes before breakfast ended and were also rude. House keepers were friendly and helpful. Breakfast food and options were good.
10.0 / 10.0
Breakfast was Great location was awesome as a person of color never experienced such a welcoming.
Nothing that caught my intention that I didn't like
8.0 / 10.0
Clean and excellent staff
Small bathroom
10.0 / 10.0
The staff was so nice and friendly
Na
10.0 / 10.0
The employees were so nice and helpful
Na
10.0 / 10.0
The room was amazing! The breakfast options were great. The staff was great.
Nothing
10.0 / 10.0
There’s no laundry room which would have been nice since we were here for a number of days while we moved a student into dorm.
10.0 / 10.0
Location and friendly staff
N/A
9.0 / 10.0
Clean and comfort. Good breakfast.
7.0 / 10.0
Room was good size for 3 people.
Stains on couch in the room, pool area was very dingy looking and the water was very cold.
3.0 / 10.0
Their systems on their computers at the front desk wasn't working couldn't take our reservation for hours couldn't go swimming the pool was overcrowded
7.0 / 10.0
The pool and the room
My covers were dirty I never received new towels and rags that I asked for and someone was having a party at kept us up all night hotel service only came up once to ask them to stop
10.0 / 10.0
Everything! Felt like I was on vacation! Beautiful! They made me feel like a star!
Got charged twice for the room and they never addressed it! Paid on the app and they said they didn’t see it so I paid again figuring the employee was new and they would figure it out but they never did!
9.0 / 10.0
The room was large and very comfortable.
The tv selection was very limited.
10.0 / 10.0
Staff was very friendly! Room was very clean and comfortable.
5.0 / 10.0
When we arrived my sons got there before me and the night clerk lied and said we didn’t have a reservation. They showed her the confirmation number and the lady preceded to say we didn’t book. I was on phone and told the lady I spoke with a young lady and she added my son as a traveler occupant so he could check in. This lady keep saying no his name not on there, AND they had no booking for us.. then the manager rude self tell my son he needs to go sit down.. hold up..sit down? You guys giving me BS and I need to sit down?? So my other son said, come on let’s go and I’m on phone with my confirmation number and try to cancel but CAN NOT. Now by this time I am there walk to counter and this old lady say “we have your information we didn’t want to give you the room because the two boys looked scary” 🤬🤬🤬🤬 I can’t believe my sons had to witness such ignorance
Staff racism towards my family!!!!
10.0 / 10.0
The front desk lady was literally the sweetest and the supervisor super friendly
The room smelled a little bit but I had my spray
1.0 / 10.0
The shower pressure was great. That is the only positive. Honestly.
The staff was rude at check in (Rufus). The room smelled like weed upon entering. We checked in at 1am and were too exhausted to complain at the time. I thought the cost would be $300 for two nights and was charged $400 at check in. The carpet looked gross. The outer door did not require key entry. The shower was dirty. The pillowcases were old and worn. The lotion supplied appeared to be already used.
8.0 / 10.0
Cleanliness. Friendly staff!
Wait on towels everyday of stay. & pool wasn’t warm.
1.0 / 10.0
First My room wasn’t ready and and I got there at 4:30 second the dark skin African American tall girl at the front desk was super rude… like as if she hated her job . She had no empathy for the room not being ready . And I think she was high off something. I just ended up canceling my reservations and the girl was no help at all. The manager was in scrubs I think they were low staffed…. The manager was nice though .
3.0 / 10.0
The location was nice
The night receptionist was very rude. I didn’t get his name but he is a tall African American man with a tattoo on his right forearm. The hot water in my room kept running cold and there was only 2 of us in the room and the shower was cold half of the time. The light in my room didn’t work and when I asked to have another towel I was told no because I just arrived today. I arrived the day prior to me asking for more towels.
5.0 / 10.0
was ok, but not good
more food selections
2.0 / 10.0
Free breakfast and location.
Loudness or other guest and room wasn’t ready at check in
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hyatt Place Detroit/Livonia. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hyatt Place Detroit/Livonia pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hyatt Place Detroit/Livonia?
We found 4 amenities for this rental. This includes business facilities, shuttle available, free shuttle available, and golf course (within 2 mi).
